The people who work here seem to be fairly competent. However, customer service can be spotty, as…read morethe workers tend to favor helping their friends first. Also, socializing out in the parking lot seems to be a thing here with some of the employees.

This sexy manager helped me find what I need and made my day. I will definitely be back for all my…read morecar needs!

They rang up the right part but pulled the wrong part. Didn't fit. Not even close. Went back and…read moreanother guy saw the mistake and gave me the right part. It's a cabin air filter. And it's the more expensive STP brand which they said was better than the less expensive brand by about $8. Problem is that it's slightly bigger than the OEM filter. That small difference made it such that I couldn't snap on both sides of the cover. Will go OEM next time.

My battery light came one right when I picked up my son from school. Headed straight to AutoZone…read morewhere Erin helped me right away. She did a test to determine my battery was bad, then gave me my options of batteries since my warranty was expired. Once purchased she changed out my battery for me. The truck started back up but the light came on shortly after. We did an alternator test and saw that was bad too. The following day my husband came home from work and took out the alternator so I can take it in to get a new one. Now my feels like she's got a whole makeover and running great again.

I had a kill switch installed on my truck and it worked great! The price was more than fair. Same…read moreday service.

I've used Southern Automotive for 25+ years. They are very competitive, very professional, and…read morealways get it right the 1st time! Whether it's my personal car or truck, or one of our Corporate fleet trucks, Chris @ Southern Automotive always gets the first call. He'll always have it ready at the time that he promises.

5 stars is not enough to say how pleased I am with Raleigh Tire in Collierville. They see me as a…read moreperson, the reason they are in business. They sell and service my tires and other car needs. I have bought my brakes there for many years. The front desk personnel are always friendly and courteous while the mechanics and staff in the back are also helpful, courteous, and caring of what I need to have done. While sitting in their comfortable waiting area, they keep me informed of the progress being made in the back and if needed, help me with recommendations for caring for my car. I won't go anywhere else.... and they also offer service to come to you and get your vehicle to their shop if needed!! GOOD OL' FAMILY BUSINESS & SERVICE!!

I took my car to them at 7:30am for an oil change and at 4:30 I called and they told they never had…read morechance to do it. They had no intention of letting us know. He told they were just behind and could keep over the weekend and try to get to Monday. Being nice I just took the car and left. I went back on Thursday of the next week and the exact same time happened again after being told they would get it done. I will never take my car there and having been using them for years. They have poor customer service.

I have purchased numerous parts for my vehicles and have been very pleased with their selections…read more They don't always have what I'm looking for because so many people use their parts. You just have to keep trying.

I was told about this service because I was having trouble finding someone to take my previous…read morevehicle. I wanted to keep my car, but fixing it would've cost more than what the car was actually worth and it was also near 150K miles. For Pull-A-Part, you can go online for an estimate of what your vehicle is worth, and someone will call you to make arrangements for pickup. The towing is free and all you'll need is your driver's license, the title (I think it can't have any liens/debts on it), the key, and they give you your money on the spot.

Got a flat tire during a road trip. Pulled the car in, and they patched it up in less than 5…read moreminutes and I was back on my way. Super friendly and fast service.

From the owner: We are here for you. Our business open to serve and help you. New or used tires , oil change ,…read morebrake job , tune up , muffler , new and used parts . Our staff have great experience and best customer service. COVID 19 safe place

This particular NAPA provides good customer service. To wit:…read more I telephoned their shop, an employee immediately answered the phone, I asked if they had what I needed in stock, then they checked their shelves, and thereby verified the item. I then drove to their store, parked in the ample parking lot, entered the building, selected and paid for what I needed. It's too bad that such basics aren't de rigueur at all businesses. I'm not that terribly difficult to please. I just want to be treated like a valued customer, is all.

I have been coming here off & un for several years and have been find some parts that wasn't…read moreavailable at the competitors. Some of the highlights about going here is they have parts for small engines, that means lawnmowers and chain saws, etc., They loan tools, test batteries, does oil and battery recycling and they have both heavy and import parts as well. It's not a huge.super-store like some but it is very we stocked. The staff has always been professional and personable and thry're especially cordial and helpful on the phone The store has a dozen parking spaces with one handicap space with ramp by the front door with fifteen behind that by the highway. There's twenty-five more spaces on the side of the building with an entrance from Sycamore near the back in addition to the one on Hwy 72. Plenty of parking with easy access from north bound 72 and a left turn on Sycamore gets you to the side lot without the need for a U-turn. They prove that there's room for one than just one kind of parts store in this semi-small town.

They tried to accommodate my desired tow time but ultimately could not make Thursday evening so did…read moreit Friday morning. The price was seemingly a bit high but I didn't have the key and the wheels were locked, and they didn't charge me more to come back out a second time. Mechanic made no reports of any damage to the car, so overall I'd recommend.

Barrett's Towing and Recovery saved us at ONE in the morning. Rachel was the calm voice on the…read morephone and Marlon was there in 20 minutes to tow our car home. I am so grateful for these helpful people in such an emergency. In a time where customer service has become so rare, this company showed up - calmly and quickly - to do a fabulous service. Thank you, thank you, so much. I'm tearing up my AAA card.

Good morning. This review is in reference to yesterday about 12:30p. I didn't have in my plans to…read morestop here btw. I was out this way (lunch date) n and had a flat about a mile away. I was frantic to say the least considering I live at 385/Riverdale. Well, I made to this location, pulled into the lot n by then it was fully flat. A guy saw me and came out to meet me n I explained I had run over a rock!!!!‍ He preceded to tell me to pull to a bay n then he checked it out, put air in it but we both heard the air coming back out. He then said hold on let me get someone else. He brought a guy out who bent down n found the leak and to my already bad day said it was in the side wall. Yikes. But they said we got you. You be ok. The guy took off my bad tire n put on my donut, mind u I'd just bought the vehicle a month ago. So yea, I'm a lil nervous. These two gentlemen Mike & Gabe were attentive, calm and most friendly in my time of need. I made it home on the donut. Lollol. I wanted to Thank these guys, but they wouldn't take any token of my appreciation which further made my day. So though I didn't have service this time I won't forget for future choices in my automotive needs. Kudos to these fellows n the mgmt that hired them. . I'm always preaching, "if you can't be anything else, BE KIND".

They've been maintaining my 20-year-old truck beautifully since maybe 2012. Sometime in 2021-22…read morethey did a complete brake overhaul--a flush, new rotors, pads, etc. I've NEVER had a complaint about their work, they're very competent and competitively priced. Here's the problem--they do a routine inspection checking all the fluids, brake pads, tires, alignment, etc., but the last time I was there, less than 18 months and 7,000 miles after my complete brake job, their "inspector" reported that my brake fluid was SHOT, and needed to be flushed. He even furnished a picture of the test strip he supposedly used. Remembering that they had just done all of that work on my previous visit, I declined the unnecessary service, and just had them change the oil, rotate the tires, and replace a belt. When I asked the manager, WTF? He stood by the technician's report and even "postured" a little like he was daring me to question it. I just rolled my eyes and walked away. He knew he was busted. I've attached the pictures they sent me. One end of the test strip is for coolant, the other is for brake fluid. The "technician" swapped in a bad brake fluid test strip from some other car for his photograph. I took the vehicle home, bought a GOOD brake fluid testing unit online. It arrived the next day, and showed that my brake fluid was like new. I checked it again last week (July 2025), it's still in great shape. I drive It less than 5,000 miles a year and it stays in a very well insulated garage. I could tell you about the time they stripped the threads on my oil drain plug, and how it leaked all over my spotless garage floor on Christmas Eve. Or how they sent me pictures of oil leaking out of the pan (I delayed having this repair done and it magically cured itself!) Or the time they replaced my spark plugs twice within a 20,000 mile period (because I wasn't paying attention and said to go ahead and do it) --but all of that is water under the bridge. So basically, in May of 2024, a tech and his manager both tried to trick me into paying for an unnecessary brake flush. Not the first time they had tried something like this, but it was the first time I noticed. I see the reviews since then seem to have declined, as well. Maybe I'm not alone? Not a very Christian thing to do, IMO. I read a Book once that said it's against the rules to violate or misrepresent the "name, image, and likeness" of the Almighty. Somebody will have to answer for that someday. Not my place, not my problem. I'm selling the old truck soon anyway, won't be going back to CBA. It's a shame, because like I said, they did very good work for me, they did it fast, and were very polite.