We had a low tire and stopped in here right at closing time. They stayed late and got us back on…read morethe road. Friendly, clean shop and waiting area, and honest folks.

I love taking my car to Fox Plaza because I know that Tracy and her team are going to take good…read morecare of me. Keith who services my car is such a nice guy. He's thorough and meticulously checks everything under my hood. I always know that the job's been done and done right.

The people who work here seem to be fairly competent. However, customer service can be spotty, as…read morethe workers tend to favor helping their friends first. Also, socializing out in the parking lot seems to be a thing here with some of the employees.

This sexy manager helped me find what I need and made my day. I will definitely be back for all my…read morecar needs!

STAY AWAY!! Don't use a credit/debit card here. Posted amount is $2 but I was charged $24.13…read more All the options do not work, so the quality is not very good and it does not provide the service that is advertised.

Needs to be closed down. Not maintained, nothing works and you'll lose your money…read more Also, if you use your credit card on the machine, it would charge you a ridiculous amount.

Ive always had a great experience at this location, the staff very friendly and knowledgeable…read more Ms.Tasha keeps a smile on her face. Store stays organized and clean.

I absolutely HATE dealing with anything car related. It's out of my scope of knowledge and I often…read morefeel naive speaking with people that know much more. Kris and Chris at this location were a GOD SEND. I came in with an issue RIGHT before it was time to hit the highway. Kris w a K was so kind & patient. He took the time to explain things to me that not only allowed me to not cancel my trip, but knowledge I will be able to utilize the next time I have car issues. They did not price gouge, but made sure I made an informed decision. Chris w/ a C saved me over $250 and did it with a smile. I feel very blessed that when my engine light came on, this was the closest location. Now, I'm never going anywhere else even though there are some closer to my home. Thank you Chris and Kris!

I've dropped in here a few times over the years. I've received competent and friendly help from…read morethe employees. The parking lot can be a bit tight to navigate, though.

Hello, I recently…read morevisit the store on summer after visiting multiple stores for my part. However, I had a hard time finding the correct part to my vehicle. During my visit on summer one associate in the store helped me with no problem within my price range...Even though I was having a bad day, she didn't show nothing but compassionate and gratitude. I wrote her name down because she was handling each customer with gratitude and cheerful...I want to give a big shout out to Ashley at O'Reillys Auto Parts on Summer Ave Memphis TN. You are appreciated.

Loresa!! Is the reason I will always come back. First time since my husband died I left to have the…read morecar fixed and was nervous. She was amazing!! Came outside and hooked me up. The price was the best in town, I gave up calling around seemed so expensive. She got under the car to take care of business and with long nails! She is the best thing to happen to my family in a long time. Forever a customer now

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Good morning. This review is in reference to yesterday about 12:30p. I didn't have in my plans to…read morestop here btw. I was out this way (lunch date) n and had a flat about a mile away. I was frantic to say the least considering I live at 385/Riverdale. Well, I made to this location, pulled into the lot n by then it was fully flat. A guy saw me and came out to meet me n I explained I had run over a rock!!!!‍ He preceded to tell me to pull to a bay n then he checked it out, put air in it but we both heard the air coming back out. He then said hold on let me get someone else. He brought a guy out who bent down n found the leak and to my already bad day said it was in the side wall. Yikes. But they said we got you. You be ok. The guy took off my bad tire n put on my donut, mind u I'd just bought the vehicle a month ago. So yea, I'm a lil nervous. These two gentlemen Mike & Gabe were attentive, calm and most friendly in my time of need. I made it home on the donut. Lollol. I wanted to Thank these guys, but they wouldn't take any token of my appreciation which further made my day. So though I didn't have service this time I won't forget for future choices in my automotive needs. Kudos to these fellows n the mgmt that hired them. . I'm always preaching, "if you can't be anything else, BE KIND".

They've been maintaining my 20-year-old truck beautifully since maybe 2012. Sometime in 2021-22…read morethey did a complete brake overhaul--a flush, new rotors, pads, etc. I've NEVER had a complaint about their work, they're very competent and competitively priced. Here's the problem--they do a routine inspection checking all the fluids, brake pads, tires, alignment, etc., but the last time I was there, less than 18 months and 7,000 miles after my complete brake job, their "inspector" reported that my brake fluid was SHOT, and needed to be flushed. He even furnished a picture of the test strip he supposedly used. Remembering that they had just done all of that work on my previous visit, I declined the unnecessary service, and just had them change the oil, rotate the tires, and replace a belt. When I asked the manager, WTF? He stood by the technician's report and even "postured" a little like he was daring me to question it. I just rolled my eyes and walked away. He knew he was busted. I've attached the pictures they sent me. One end of the test strip is for coolant, the other is for brake fluid. The "technician" swapped in a bad brake fluid test strip from some other car for his photograph. I took the vehicle home, bought a GOOD brake fluid testing unit online. It arrived the next day, and showed that my brake fluid was like new. I checked it again last week (July 2025), it's still in great shape. I drive It less than 5,000 miles a year and it stays in a very well insulated garage. I could tell you about the time they stripped the threads on my oil drain plug, and how it leaked all over my spotless garage floor on Christmas Eve. Or how they sent me pictures of oil leaking out of the pan (I delayed having this repair done and it magically cured itself!) Or the time they replaced my spark plugs twice within a 20,000 mile period (because I wasn't paying attention and said to go ahead and do it) --but all of that is water under the bridge. So basically, in May of 2024, a tech and his manager both tried to trick me into paying for an unnecessary brake flush. Not the first time they had tried something like this, but it was the first time I noticed. I see the reviews since then seem to have declined, as well. Maybe I'm not alone? Not a very Christian thing to do, IMO. I read a Book once that said it's against the rules to violate or misrepresent the "name, image, and likeness" of the Almighty. Somebody will have to answer for that someday. Not my place, not my problem. I'm selling the old truck soon anyway, won't be going back to CBA. It's a shame, because like I said, they did very good work for me, they did it fast, and were very polite.