This is a handy parts store, located fairly nearby some of my relatives' homes. Since I find…read moremyself in this neck of the woods on a fairly consistent basis, I've taken to patronizing this AutoZone. What I particularly like about this specific location is its calm atmosphere. That is, they don't seem to have the same crush of customers that result in long lines at some of the other AZ-s in the metro area. It's nice to be waited on by employees who are available to help this neophyte vehicle maintainer. I hope that this trend continues. Three-and-a-half stars, rounded up to four.

Thank you, Joe, and the team at the Autozone located on Hacks Cross in Olive Branch, MS. They went…read moreabove and beyond to help and correct a mistake made by another location. I didn't know where to go but I am glad I stopped at this location. Excellent customer service.

I just had leather seats and seaters installed for my 2013 FJ Cruiser. Southern Automotive did a…read morefantastic job. Their service was fast, friendly and looks amazing. Their communication was before, during and after the install was unexpected. Highly recommend their services.....I'll definately use them again!

gave me information on original product I was looking at, offered alternative that would work in my…read moretruck. Love it! FAST turnaround time as well. Excellent work and warranty on their labor as well. The whole team was very personable and easy to work with. Made extra care to make sure I clearly understood the product being offered as an alternative before they placed the order. 5 STARS!!!

Poor customer service. The employee seemed annoyed when she was asked for assistance. I decided to…read moreleave without making a purchase.

The manager of this store was a bit grumpy, but I was able to eventually find what I needed,…read moredespite his poor directions and demeanor.

Came in on Thursday, 6/11/26 at approximately 8:30 pm with a dead battery. I was helped by an…read moreextremely nice young lady whose name i didn't get. She had me fixed up and back on the road in no time. She couldn't have been nicer or more helpful. She definitely deserves a raise as she has insured i'll be coming back for all my car needs. Thank you for being so helpful!

They rang up the right part but pulled the wrong part. Didn't fit. Not even close. Went back and…read moreanother guy saw the mistake and gave me the right part. It's a cabin air filter. And it's the more expensive STP brand which they said was better than the less expensive brand by about $8. Problem is that it's slightly bigger than the OEM filter. That small difference made it such that I couldn't snap on both sides of the cover. Will go OEM next time.

Great help at this location. My daughter, in the white Audi, had car trouble and pulled in there…read more Manager and staff were super helpful. I'll never hesitate to stop here.

I went into the store to return a battery for the coffee. However, the management member was…read moreextremely rude, unprofessional and very condescending. He made sure to tell me that don't matter who I called or what kind of review I left it didn't matter because he had been there 25 years and there wasn't a dang dang they would do to him. I had just got done spending over $200 in the store two days prior to that. It amazes me that I have to be talked to rudely while spending my money and good money at that. I have reached out to the corporate office, to Google review, and their privates complaint center and still have not got no response. I am an elderly lady and a Christian lady and I never expected this type of problem coming from an AutoZone management number by the name of Marquis it's definitely a liability and not an asset to this company. Okay I would like to rectify the fact that the district manager who was very professional and extremely nice called me back a few minutes ago and the center to everything that I had to say and was a wonderful experience speaking with him and he is going to take care of the issue whatever way that he sees fit and that's fine with me. Now I am extremely happy about the outcome because somebody heard what I had to say Amen thank you jesus. I give the rating of one star for the management team member Marquis and I give a five star to the district manager. I do believe he said his name is Mr Williams great people skills

The guys worked with me on the tailgate of my old Bronco. The work was outstanding, and done…read moreexactly as requested.

These guys went above and beyond for me when I needed work done on my 2007 Toyota 4Runner. I can't…read moreeven tell you what they did because they don't even offer it as a standard service but it helped me out tremendously! Thanks again guys!

Ugh. I've now bought and returned 3 sets of wiper blades. Not all from here but I have been here…read moretwice and still have no new blades. I came here first to be told they only had one blade that I needed. This was the only place where someone knew what I was talking about the in the first place and so I came here after two refunds from who, I won't name, but the initials are AZ. It's a really long story, but once again, the people don't care enough to listen to me and not sell me the wrong thing after I tell them it's going to be the wrong thing if they just "look it up". They just insist I'm an idiot, so at this point I can't wait to prove them wrong when they present their "expert opinion" and we walk out to my car just for them to look like a complete Jackass. His excuse was there were 15 option of blades for my car. Bullshit, there aren't even 15 types of the same 28" wiper blade. There were a couple of what looked like upper management there when I arrived but they chose to all but ignore me when I walked in. They looked me in the eye and walked away. I'm calling you out now upper manager. Brownish hair, 5'10" ish. obviously in charge. 8-28-17 at 16:50. Medium stocky build. Looked at me and immediately walked to the back. He then came out and grabbed a box of jumper cables and walked right out with it while I was waiting. The female manager at the front when I walked in was busy laughing and making fun of some guy she was watching in the parking lot who wanted to buy hub caps but couldn't pry his off. If you read this, you know who you are. You should be ashamed. I'll point them both out if you need me to. I was left standing there waiting on the guy who was outside testing another customers battery. 5-8 minutes later he is finished and arrives to help me. He comes in and doesn't listen to what I have to say and sells me the wrong blade. $53.48 for the pair. We go outside and guess what??? THEY DON'T FIT! He goes inside and I follow, he says they don't have what I need. He tells me to go to Southaven, they have some. Yea right. I then have to give him my phone number and full name or he won't give me a refund. I ask why and he tells me that uppers may call me to verify that I actually got a refund. Let someone actually call me about this..... I swear. He said in Memphis they call everyone to make sure they (the employees) aren't stealing from the register. Really? Seriously? I've tried to buy wipers 4 times now. It's getting really old not being able to clear my windshield of precipitation. I will not ever return to an Advance Auto parts due to the lack of respect I dealt with. I will now just go to the dealership, they are only half imbeciles there at least. The last straw here was when I walked out and realized he didn't reassemble the original blade and just left it on my hood. I'm done. Sorry for the length. Ugh

I went to the store on Goodman in Horn Lake today. Chris was absolutely amazing with his customer…read moreservice!!! It was some of the best I have ever experienced in my life!! He helped me out without me even asking!! Thank you!

NAPA has always been my go to for OEM (original equipment manufacturer) parts. Well, I bought a…read morecabin filter for one of my older vehicles, and it was anything but OEM. The people in this shop are quite helpful, and I like doing business here. Be sure to lock you vehicle, as the neighborhood is nowhere near as safe as it was back in the 1980-s.

The store and parking lot seemed clean. I didn't need to look down any aisles to shop, but it all…read moreseemed tidy from the front desk. The clerk, Tyrone, was very friendly and personable. He brought me three sizes of zip ties from the back so I could compare the widths, tried to locate the parts I needed at other locations, offered to order them and made polite chit-chat while I checked out. Service with a smile!