This is a handy parts store, located fairly nearby some of my relatives' homes. Since I find…read moremyself in this neck of the woods on a fairly consistent basis, I've taken to patronizing this AutoZone. What I particularly like about this specific location is its calm atmosphere. That is, they don't seem to have the same crush of customers that result in long lines at some of the other AZ-s in the metro area. It's nice to be waited on by employees who are available to help this neophyte vehicle maintainer. I hope that this trend continues. Three-and-a-half stars, rounded up to four.

Thank you, Joe, and the team at the Autozone located on Hacks Cross in Olive Branch, MS. They went…read moreabove and beyond to help and correct a mistake made by another location. I didn't know where to go but I am glad I stopped at this location. Excellent customer service.

I had a kill switch installed on my truck and it worked great! The price was more than fair. Same…read moreday service.

I've used Southern Automotive for 25+ years. They are very competitive, very professional, and…read morealways get it right the 1st time! Whether it's my personal car or truck, or one of our Corporate fleet trucks, Chris @ Southern Automotive always gets the first call. He'll always have it ready at the time that he promises.

The manager of this store was a bit grumpy, but I was able to eventually find what I needed,…read moredespite his poor directions and demeanor.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

They rang up the right part but pulled the wrong part. Didn't fit. Not even close. Went back and…read moreanother guy saw the mistake and gave me the right part. It's a cabin air filter. And it's the more expensive STP brand which they said was better than the less expensive brand by about $8. Problem is that it's slightly bigger than the OEM filter. That small difference made it such that I couldn't snap on both sides of the cover. Will go OEM next time.

My battery light came one right when I picked up my son from school. Headed straight to AutoZone…read morewhere Erin helped me right away. She did a test to determine my battery was bad, then gave me my options of batteries since my warranty was expired. Once purchased she changed out my battery for me. The truck started back up but the light came on shortly after. We did an alternator test and saw that was bad too. The following day my husband came home from work and took out the alternator so I can take it in to get a new one. Now my feels like she's got a whole makeover and running great again.

I know why I pick NAPA and O'Reillys over this place. Places order Thursday night online. Knew…read morefair well it wouldn't be ready in a hour so I would wait till friday(7-4). Woke up Friday no email yet. Fine I'll wait till noon. Still no email that it was ready for pick pickup. So I called from Horn Lake on my way home. Pick up , they answer, tells em info and wait. 5 minutes and worker comes back it's not been delivered there yet. But I said it said online the product was in store and be ready for pickup. Let me check the info again. Wait you just looked at it. Another 8 minutes and 2 minutes from my house in OB and the phone hangs up from their end. Now I'm hot. So off to Auto Zone. Wife said she would go in and deal with it. 3 workers at the store, 2 were setting on the steps talking with 1 checking a customer out. She ask who the manager is. One claims to be the mgr in charge at the time. She told him what had happened and the mgr said them at would be this person who then exclaims things got busy at that time. She looks around and said yea looks like it . The mgr( maybe) looks at the order and it hasn't even been pulled which means not only the night before workers did nothing, the Friday worker coming in did nothing either. I mean it not hard to look up parts on the same computer that you can look them up on at your house but not even filling orders is just a call for laziness.

I came for a battery and i never seen so much help before the sweetest guys ever thank youread more

The guys worked with me on the tailgate of my old Bronco. The work was outstanding, and done…read moreexactly as requested.

These guys went above and beyond for me when I needed work done on my 2007 Toyota 4Runner. I can't…read moreeven tell you what they did because they don't even offer it as a standard service but it helped me out tremendously! Thanks again guys!

Ugh. I've now bought and returned 3 sets of wiper blades. Not all from here but I have been here…read moretwice and still have no new blades. I came here first to be told they only had one blade that I needed. This was the only place where someone knew what I was talking about the in the first place and so I came here after two refunds from who, I won't name, but the initials are AZ. It's a really long story, but once again, the people don't care enough to listen to me and not sell me the wrong thing after I tell them it's going to be the wrong thing if they just "look it up". They just insist I'm an idiot, so at this point I can't wait to prove them wrong when they present their "expert opinion" and we walk out to my car just for them to look like a complete Jackass. His excuse was there were 15 option of blades for my car. Bullshit, there aren't even 15 types of the same 28" wiper blade. There were a couple of what looked like upper management there when I arrived but they chose to all but ignore me when I walked in. They looked me in the eye and walked away. I'm calling you out now upper manager. Brownish hair, 5'10" ish. obviously in charge. 8-28-17 at 16:50. Medium stocky build. Looked at me and immediately walked to the back. He then came out and grabbed a box of jumper cables and walked right out with it while I was waiting. The female manager at the front when I walked in was busy laughing and making fun of some guy she was watching in the parking lot who wanted to buy hub caps but couldn't pry his off. If you read this, you know who you are. You should be ashamed. I'll point them both out if you need me to. I was left standing there waiting on the guy who was outside testing another customers battery. 5-8 minutes later he is finished and arrives to help me. He comes in and doesn't listen to what I have to say and sells me the wrong blade. $53.48 for the pair. We go outside and guess what??? THEY DON'T FIT! He goes inside and I follow, he says they don't have what I need. He tells me to go to Southaven, they have some. Yea right. I then have to give him my phone number and full name or he won't give me a refund. I ask why and he tells me that uppers may call me to verify that I actually got a refund. Let someone actually call me about this..... I swear. He said in Memphis they call everyone to make sure they (the employees) aren't stealing from the register. Really? Seriously? I've tried to buy wipers 4 times now. It's getting really old not being able to clear my windshield of precipitation. I will not ever return to an Advance Auto parts due to the lack of respect I dealt with. I will now just go to the dealership, they are only half imbeciles there at least. The last straw here was when I walked out and realized he didn't reassemble the original blade and just left it on my hood. I'm done. Sorry for the length. Ugh

I went to the store on Goodman in Horn Lake today. Chris was absolutely amazing with his customer…read moreservice!!! It was some of the best I have ever experienced in my life!! He helped me out without me even asking!! Thank you!

NAPA has always been my go to for OEM (original equipment manufacturer) parts. Well, I bought a…read morecabin filter for one of my older vehicles, and it was anything but OEM. The people in this shop are quite helpful, and I like doing business here. Be sure to lock you vehicle, as the neighborhood is nowhere near as safe as it was back in the 1980-s.

The store and parking lot seemed clean. I didn't need to look down any aisles to shop, but it all…read moreseemed tidy from the front desk. The clerk, Tyrone, was very friendly and personable. He brought me three sizes of zip ties from the back so I could compare the widths, tried to locate the parts I needed at other locations, offered to order them and made polite chit-chat while I checked out. Service with a smile!