Woke up last week and realized my battery had died. I was able to get it started and headed to this…read morelocation. Despite the until staff bringing an incorrect sized battery despite me stating the one I had already priced online, I was finally able to get it purchased and installed. My sub has been running smoothly since. I was eager to get this done as winter is approaching and I don't want any issues.

Why are people so lazy and rude??? Line was super long because they were moving so slow and had the…read morenastiest attitude.

During daytime of the workweek, this store is usually fully staffed, and thus the service is pretty…read moregood. I appreciated the courtesy and professionalism of the current crew of employees here. The parking lot usually has a lot of trash in it, which makes the place look bad. When I last visited, the glass in the front door had been broken out and replaced with plywood. It seems to be a typically Memphis problem.

Went in to get battery check and rep was very helpful and did recommend the appropriate battery for…read morereplacement

Staff is always friendly and helpful. I came in for a battery check and after finding out I had a…read morebad battery I purchased one and it was installed free and within 10 minutes I was back on the road. Sharronda the manager is always smiling also.

Definitely worth the drive around town-- NOT! I wasted the better part of the afternoon (not to…read moremention the fleeting daylight) thanks to this local chain. I was redirected to four different stores in search of one part that every store claimed to have in stock. Upon arrival to each store, the gasket I needed was not in stock. After driving around town for half the afternoon, I located the part I needed and finished a five hour job that should have taken three hours, maximum. Overall, my service was disorganized and unhelpful. I knew exactly what I needed and could hardly find it before the end of the day. I spent more money on gas than the actual part that I needed, mostly due to basic incompetence and poor stocking records. I'll be taking my patronage elsewhere next time. Thanks for the extended ride guarantee, AutoZone.

I had a kill switch installed on my truck and it worked great! The price was more than fair. Same…read moreday service.

I've used Southern Automotive for 25+ years. They are very competitive, very professional, and…read morealways get it right the 1st time! Whether it's my personal car or truck, or one of our Corporate fleet trucks, Chris @ Southern Automotive always gets the first call. He'll always have it ready at the time that he promises.

Everything about this purchase was awesome. Not only was the price competitive with any internet…read moreseller but the delivery was same day and free. At this price, it made so sense to strip and dent repair a hood that was in rather poor shape. And the part is CAPA certified so I know the fit will be perfect. Although I have had issues with availability from them, what they have is always reasonably priced and delivered quickly.

Warranty replace battery 3 times!! Charged battery for free…read moreand carried it back to the car for me.

If my regular auto parts stores (i.e. various O'Reilly locations) don't have what I need, I'll…read morepatronize this store only in a pinch. The employees here are generally amiable and can actually be helpful. Sometimes, but not reliably, they have the correct equipment to perform their advertised "free testing". The lines at the cash registers can get pretty long if the store is understaffed, though. However, I'll only purchase fluids and similar supplies, but never any actual vehicle parts. (For instance, Costco sells very economically-competitive windshield wiper blades). Hard experience has shown me that AutoZone sells quite inferior car parts that will have to be replaced far sooner than is reasonably expected.

The manager of this store was a bit grumpy, but I was able to eventually find what I needed,…read moredespite his poor directions and demeanor.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I worked with Moriah and she went over and above the find the correct part to order on Amazon. I…read moreactually ended up canceling the part because she saw that the reservoir was not plugged up and that is why it was leaking!!! Many thanks!!! i Gina S

Hours say 7:30-. Arrived at 7:30, doors were locked. Opening manager sauntered in at 7:40, says…read more"5 more minutes." At 7:50 tried the door again, still locked. Gave up.

We experienced a level of Customer Service that makes you say, WOW!!!…read more On a Saturday afternoon, less than one hour before the Service Department is scheduled to close, you have a tire going flat on a vehicle that is not a Cadillac and you did not buy it at Bud Davis. To your surprise, Mike Chalfant (Service Consultant), the Technician, and everybody at the dealership are so polite and helpful you just have to let EVERYBODY Know!!!

I made an appointment for an oil change. I was told it would take approximately 1.5 hours for an…read moreoil change and approximately 1.5 hours for a car wash. That's 3 hours right? After they couldn't give Ma a courtesy ride to work, I took an Uber to work and returned 5 hours later...my truck was NOT READY!! After waiting another 20 minutes, I told them just don't wash it. I have to go so I'm now leaving at 3:30 from a 10:00 appointment!! For an oil change!!!! To top it off, I get home and my husband is washing my truck and says "someone hit your truck!" Are you kidding me??? My right rear bumper is scratched up--into the paint!! Never ever ever again!! This place has the worst service!!!! HORRIBLE!!! I wish there was a way to give NO stars!!!!