Just here to express my extreme gratitude for meeting Sandra today! The staff as a whole were very kind and helpful, but she went so far out of her way to help me with my car troubles and I can't believe I got so lucky to cross paths with her. Thank you Sandra read more

Sandra provided outstanding customer service today. She helped diagnose the issue with my Jeep by performing a battery load test, explained the results, helped me select the correct replacement battery, and even assisted with the installation. Although the store was clearly very busy and shorthanded, she remained friendly, professional, and patient throughout the entire process. She and another female associate were constantly helping customers with battery installations while still making sure everyone was taken care of. I truly appreciated Sandra's positive attitude, knowledge, and willingness to go the extra mile despite how busy things were. Employees like her make a big difference. Thank you Sandra! read more

DISABLED CUSTOMERS PLEASE BEWARE!! I'm going all out because this is not the 1st time these women have done this to me. Maria R and other female worker will refuse to do their jobs to assist you. A manager's job is to de-escalate problems. Not to make them worse and not to continue the escalation, or continue antagonizing a loyal AutoZone customer when they stand up for themselves against their BS treatment of loyal customer. They will purposely gaslight you and provoke you. Customers whom call on the phone are considered a nuisance to them. They will refuse to do their jobs, they will attack you, and they will make fun of you for letting them know that you have disabilities and require accommodation. These women are disgusting in how they treat AutoZone loyal customers with disabilities. Now that I'm complaining about them publicly, Maria R has taken it upon herself to continue to harass me and disrespect me further here on yelp. Proving me right, that she should not be working there anymore or she requires serious overhaul training on how she is to treat ALL AutoZone loyal customers and especially their disabled loyal customers. I know I'm not the only one. Tell your story and reach out to me privately. Now I fear for my safety and the safety of my property, because these unstable women have access to my personal and private information. I wouldn't put it past them to attempt to retaliate against my speaking up and speaking out against their abuse of people like me. read more

Terrible service; rude people with absolutely no training on how to serve a customer.

Sandra helped me with thing i had no clue about!!! Thank you for your help! Only autozone I'll be going to!

Sandra is awesome!! My car key/alarm fob battery was dying and of course my hubs is not around to just do it or fix it for me. Walked in basically in and out in less than 5mins. literally saved my A$$ - i would've probably messed something up and broke it if i even tried! if i waited another day or so i would have stranded or who knows- :( anyways... Sandra super Girl power Boss lady 5stars read more

Please be more responsible with customer service and update business hours on all forms of media Google yelp and etc

They are also so great here. I have never had a negative experience. Staff went above and beyond to help me.

Huge shout out to Julian Q, he went above and beyond and I can't thank him enough! Not only did he tell me what my issue could be, he also took the time to show me and teach me. I was so stressed after thinking my car was going to break down in the middle of nowhere, but his kind and positive attitude completely turned my night around. 10/10 recommend going to this AutoZone, they are really lucky to have him! read more

Mia is amazing! I came in with approx. 100 stupid questions and she was so sweet, patient, and knowledgeable. Absolutely recommend this store, this is by far one of the best experiences in an Autozone (or any auto shop) I've had. read more

They advertise that they open at 7:00, but when I showed up, I was told they don't actually open until 7:30. On top of that, the customer service was really disappointing--both one of the guys and a woman working there were rude and unhelpful. I don't recommend this AutoZone at all--horrible customer service. read more

I went into AutoZone to buy windshield wiper fluid and Sandra went above and beyond to help me. I don't know much about cars, but she kindly offered to pour the fluid in for me. While she was helping, she noticed corrosion on my battery connector, and immediately explained what I needed to do. She went into the store to show me the spray I could use to clean it up. After I purchased she offered to clean it up. She took the time to do it right there in the parking lot! She was patient, professional, and incredibly kind. It's rare to find that kind of genuine care and customer service these days. Sandra is amazing. AutoZone is lucky to have her! read more

Great service! Sandra was very informative and helpful. The check engine light help was a big help in figuring out what was going on with our old car. Highly recommend! read more

The last 2 times I've come in to purchase a headlight, the female cashier has charged me for bulb grease. I've asked them to remove the charge twice now. PRODUCTS SHOULD NEVER BE RUNG UP WITHOUT ASKING THE CUSTOMER. This is a very sneaky dishonest practice. If I wanted to purchase grease I would have walked it to the register myself. Also, no employees have offered to help install the new headlight. Some other stores have offered to assist me in the past. read more

Very disappointing experience. Needed a car battery replaced for my car. Called ahead of time to ask whether they install the battery after we purchase it from them. The guy who answered the phone said that "yes," they do. No qualification or anything. When asked how long it would take, he says it depends on how busy they are, but likely between 15 to 25 minutes. Placed the order for the battery online and drove to the store after I received the confirmation that it was ready for pick up. The female employee (likely, manager) checked me out. Chastised me for placing the order online, saying it's best to place it in person. Okay. After giving me the battery, she was surprised that I wanted it installed. I told her that I specifically called and asked whether they install, and the guy told me that they do. At this point, the male employee asked me to pop my hood so that he "could take a look." I opened the hood and he goes: "Oh, this seems like too much work with the way your battery is placed in the compartment. I am not going to do it." That was shocking. I have multiple deadlines today at work and specifically took time off work to drive twenty minutes there to pick up the battery. In addition, spent almost thirty minutes on starting the car to drive to AutoZone (needed to be jumped), just for him to say that it will be too much work and he won't install it after initially telling me over the phone that they do install car batteries. This is not acceptable at all. Overall, I wasted almost two hours starting the car to get to AutoZone, driving there and back, and talking with them, just to come back home without a new battery. If you don't always install car batteries, say so over the phone. Ask the customer where the battery is located and tell them up front if you will or will not install it. Don't waste people's time by telling them you install batteries only to tell them later in person that it is too much work. read more

As a women with no experience with car issues. I went in because my left brake light went out, even though I changed the bulb weeks prior. Julian was able to find and fix the issue, the bulb I had purchased at another store was defective. He had me buy a new bulb which fixed the problem. No more worrying about a cop stoping me and the light actually works. If you're looking for a friendly, and professional auto parts store, this is the place. read more

I had trouble starting my car today. The lady (apologies as I did not get her name) tested the battery which failed. AutoZone was fully stocked and had 3 different batteries for my make/model. Not only were the prices reasonable, but Tyson installed the battery at no addition fee. The service I received was fast, professional, and thorough. I have a new store for my auto needs! Thank you to the entire AutoZone Team! read more

Morgan & Tristan were exceptionally helpful today! I know very little about vehicles and they went out of their way to assist me.

So thankful for the team at this Autozone. My headlight went out and needed it replaced right away as I wouldn't be getting home before sundown. Both of the team members were so helpful and kind. I wouldn't have been able to get home with the safety of my headlights without them! read more

Ordered a battery online but accidentally chose Oceanside rather than Fallbrook. They both have mission road addresses. It took four calls to cancel the order, no one asked for my number to call back, they all insisted I call back until I got hold of the manager. Once canceled over the phone I was told there was no confirmation number for canceling and that I would have to come into the store to get any evidence that the order is actually canceled. I will be filing a complaint with California State attorney's office as well as AutoZone headquarters. read more

The manager Julian and employee Levon, ,are so incredibly kind and helpful. Not only are they experienced, but our interaction proved that knowledge is power!!!! They are both local to Oceanside, went above ands beyond to assist with my husbands tacoma electrical issues and provided direct answers for my tesla model 3! This store is running. Smoothly, employees are kind and vibe. Is what Oceanside needs!!! read more

I came to this location looking for a part that I had no knowledge about and Jill was so nice and helpful! She found the part for me, brought it back to the desk and explained the steps on how to change the old part out in my car for this new one! She made a stressful situation SO much better!! read more

#6166 off El Camino real near Winco. They had what I needed & the product suggested wasn't on the shelve & female working there went in the back, they recently had a delivery & she went & found it & brought it forward for me! Excellent customer service!! 100% recommend this store!! read more

Not opened during advertised times. This is annoying as I was trying to pick up a few items before work read more

AutoZone - Need to update times. They advertise that they open at 7:30 but they aren't. I've been waiting here for 20 mins and still not opened! - Auto Parts & Supplies Near Me - Oceanside, California

I thought my battery or my alternator were not working or bad and Skyler from the store brought out a device that could tell me what was wrong and determined that it was just the connectivity from my car to the battery and help me purchase the items needed to clean the corrosion off And reattach the battery for it to work properly. I truly needed this help. Skyler went above and beyond the reasonable call of duty for customer service and made my day. Thank you for this and helping me with my car! read more

Stopped by for a new car battery and Ethan was a tremendous help! He tested my old battery to confirm it was bad, helped me find the right battery for my car, and even replaced it for me in a couple minutes. Thanks again for the awesome customer service! read more

This location always has the most helpful and patient staff. I just went there a few days ago and Armando helped me out. He even went outside to make sure the replacement bulb I needed was the correct one and proceeded to install it for me! As I was waiting, I seen another staff member outside with a customer and doing the same! Thank you guys for going above and beyond and for doing it with a smile :) read more

I walked into the store about five minutes before closing with headlight problems. I had to go back out to my car to get a picture of the socket, my daytime running light was plugged into. I came back to the store five minutes after closing and Joshua R opened the door for me and spent 15 minutes past closing time assisting me with getting the part I needed. Every associate Ive encountered at this store is top notch. When it comes to being friendly and helpful, they are second to none. Thanks Josh!! Exemplary display of true customer service. Five stars thank you y read more

AutoZone - Me parked at store - Auto Parts & Supplies Near Me - Oceanside, California

Customer service here is excellent !! I'm fairly car savvy - certainly not a mechanic - but had questions regarding a leaky hose on back order. My mechanic sent me here to get some fluid. Your employee, Branson, went ABOVE AND BEYOND - give this man a raise!!! For real, such a helpful guy! You are fortunate to have such a great employee. Thanks to Branson - will be back! (Well hopefully I won't need to be back, but if so, this is the place to go) Normally auto parts stores have guys that are kind and helpful, but not to this level. read more

Hats off to Skylar ! Thank you for the fantastic service you gave us today! What a great experience.

Julian Q is the man! He was so helpful, kind, and knowledgeable. He helped us immensely with our alternator. Also, I price checked parts around town and auto one was less expensive than Oreilly's. Thank you for all your help! read more

when you see two employees at the store, you expect the other one to help out the next one in line. But When the white guy comes in after you did , they stop to help the next customer instead of you. That's awesome customer service you guys. read more

Literally the worst customer service, attitude immediately from the girl that worked there. The old man with long hair also gave attitude when we wanted to take something off our order read more

Thank You Julian for helping fix the issue with my battery! He took really good care of my car and also explained thoroughly what the issue was 10/10 experience read more

I was greeted and helped, they were professional and helped me figure everything out. I bought windshield wipers and they installed them for me. I also got cleaner, 2 for $10 and some air freshener. I recommend it to anyone who needs help with their vehicle. read more

Cannot believe the rudeness of the woman working the counter. I walked in and was the only customer in the store. I said hi and she basically ignored me and kept slamming down product on the shelves behind her and aggressively emptying totes. After a few minutes walking around aimlessly looking for what I needed... there was no "how can I help you? " or anything! When I approached her and asked for what I was looking for she looked annoyed that I had the audacity to ask for help Later an older gentlemen came from the back and asked if I needed any help, but I will never come back to this location and corporate really needs to look into the customer service here. I've never been treated like that in a retail experience read more

Yet another scammer tester. DO NOT get your battery or alternator tested at AutoZone. Their testers are broken and will tell you, you need an alternator when you don't. There's no reason why their tester is the only tester in North County that is saying I have a bad alternator. When I have went to several other auto shops and gotten the proper test as a smooth running charging system. Because of AutoZone I lost over $1,500 of wages and their customer service is a mockery! Nobody at the regional office or corporate seems to care about the situation or horrible experience I went through. All of their customer service reps are non English speakers and this company is just overall garbage. There are so many better auto parts stores out there. AutoZone is a complete crook of a company. read more

Very helpful staff here! Greeted me as soon as I walked in and directed me to the area I needed to go. I didn't get the young man's name but he also informed me of my Auto Zone Reward points which I had no idea I had! Check them out! read more

So it's raining and my car wipers sucked oh no! I rushed to this auto zone Terry helped me find the best quality value! Hiro H the sales manager came out and helped me out. It's hard when you are a lady and don't know what your doing. read more

AutoZone - Auto Parts & Supplies Near Me - Oceanside, California

I stopped in to get some windshield wiper fluid. It was quick and easy and Alaina even offered to fill my car for me since I didn't have a funnel. Amazing customer service! read more