The Discount Tire on El Camino Real has been my go-to location for both my Tesla and Toyota Corolla, and they have never let me down. Every visit has been quick, professional, and stress-free. The team is always friendly, acknowledges customers right away, and keeps me updated throughout the process. I really appreciate their honesty and the fact that they never try to upsell unnecessary services. Whether it's checking tire pressure, repairing a tire, or replacing a full set, they always treat my vehicles with care and get me back on the road as quickly as possible. Great customer service can be hard to find, and this team consistently delivers. That's why I continue coming back and confidently recommend the El Camino location to anyone looking for knowledgeable staff, efficient service, and a business you can trust with your vehicle. read more

Fast! 45 min in and out! I booked an appointment online and scurried 15 min before my appointment and I was out within 45min. Quick and easy. They also had the best price around! I saved $65+ from the next closest quote , which in this economy is paramount! FIH STAH ' read more

Discount Tire - Michelin defender 2 - Tires Near Me - Oceanside, California

I've been a customer of discount tire for a while but in a different state . This was my 1st time here since we moved and I was pleasantly surprised at the customer service I received . I walked in and Isaias (hopefully correct spelling ) helped me right away and I explained what I needed looked at . I knew I needed new tires but he didn't push , he just said start thinking about it soon. I didn't come here expecting to get new tires but after seeing how nice he was and going through options I decided to just get the 4 and save me a trip back . He was awesome and very thorough . All of the guys in the office were very nice and they had me out of there in the time I expected . I am glad I have found my go to shop and will be a customer for a long time to come . Thanks guys ! read more

I really shouldn't admit how long I've been coming to this Discount Tire lol but let's just say I am now on my 4th vehicle and still have an amazing experience every time I go into this store. The workers are knowledgeable, friendly, and professional. Getting an appointment is so easy to do online! An incredible value for quality tires service and now they also do alignments. I'm very satisfied with all the years. I've been going here and all the different services. I've recommended Discount Tire to family members, friends and clients of mine and everyone has been satisfied as well! Also, because it was a hot day today I waited in the waiting area. It was nice with air-conditioning-very clean and there were snacks and drinks provided if you wanted to have some. I would also like to mention that they do quality work and a great amount of time. I never wait more than 45 minutes or so. DT is a valuable resource in the community when it comes to all my cars Tire needs :) read more

I called to make an appointment Monday morning since I would be in the area. I was told to just come on in. So I did. The parking lot was full. I drove and parked off to the side of the building. There was a line when I walked in and the counters were full, but there was a gentleman taking people's name and phone number. After he entered my name and number, he instructed me to take a seat and someone would call me shortly. Quite a bit of time had passed so I went up to the counter to see how much longer would it be. I was told it would be another hour, that if I had made an appointment, it would have saved me an hour. I told him that's what I tried to do earlier but was told to just come in. I told them that I can't waste more time than I already did today. He gave me his business card and name for next time. I'll have to take care of this another day, but I'll insist on scheduling an appointment at the location closer to my home. read more

My tire was so bad I wasn't going to make it home and I stopped by this discount tire location and Genaro R. saved me. He fixed my front tires and got me in and out of there in a very timely manner and made my vehicle safe to drive again. Would highly recommend this place for all your tire needs. read more

We've always bought tires at Costco because of the free installation. But I wanted BFG KO3s for my Tacoma Off-road & they were unavailable at Costco unless special ordered. Discount Tire had them in stock, I made an appointment for 8am the next day. It was done by 8:30. They even installed spline wheel locks for me since I couldn't price match after paying online. Moral is: if you want to price match or use a coupon, don't prepay online. It was worth it to me cause the KO3s in my size sell out fast. I needed them for an upcoming trip so their quick professional service was worth it. read more

This Discount Tire location was excellent! If I could give more than 5 stars I would! From the moment is was greeted at the counter by Thomas, to getting the key to my car after the competition of service I had amazing customer service and felt comfortable and supported by knowledge and honest staff! I researched prices and items before I came in and was stoked to see the tires recommended were one of the two I was looking at online. The service was super speedy! I was quoted about 1 1/2- 2 hours and my car was done in 45 minutes! The text link to monitor progress was really cool! I was really impressed all around with this location! Thank you Thomas and team for taking great care of me! read more

We came to change tires. Ordered tires. Price was amazing. An issue appeared but the worker Dez helped us a lot. He was very professional, helpful and kind. Thank you for your help Dez! I recommend Dez for everyone. read more

Every time I come here these guys are working hard. This morning they got me in right away to get a new tire because of this bad boy. Yikes! I mean does anyone WANT new tires? No. But when you have to do it, this is always my go to place. read more

Discount Tire - Tires Near Me - Oceanside, California

My back left tire on the Land Cruiser was low -went to get a tire pressure check. Just want to say DT has always been good to us over the years but this time Ruben at the El Camino Real location went above and beyond to get me taken care of. Long story short Ruben & the team made me feel like family. i had a fairly large piece of scrap metal in it. Thankful it was found and thankful i didn't have to buy a new tire :) in a turn around time of less than few hours it was patched up and repaired. Shout out to Cody for giving me a call as soon as it was repaired :) with it so busy -pretty dang impressive especially when you're not a paying customer.Thank you DT!! -high five from the Little Girl with the Big white truck who had a broken foot!! lol :D 5 stars highly recommend.***** read more

Discount Tire - scary!! - Tires Near Me - Oceanside, California

I wouldn't go anywhere else! Showed up this morning with car in tow and Diego ( both) were so great to work with. I needed two tires replaced and an alignment. So glad I had tire insurance so the bill was way less than I was preparing for. Always easy, always quick and I love this location as I can always walk to nearby places from Dennys to Starbucks to target to name a few. Ty for making bad situations easy when doing car work. read more

Diego, DT, and Shiloh are EXCELLENT and have done a great job once again! There's a reason I send ALL my friends and family to Discount Tire, and this crew is STELLAR and is ALWAYS on point! Thank you again, and hope everyone at this location has a Happy Holiday Season! Dont hesitate to bring your vehicle here-they WILL take care of you better than anyone else! read more

Very quick process to buy tires and getting them installed the same day if they're in stock. Very fresh tires which makes a difference because the shelf life matters for tires. You don't want to use tires that sat around a year in their warehouses so I highly recommend discount tire tires. They're fresh and I had a mechanic verify that they had long tread life and were new only a couple of weeks old! read more

A couple of weeks ago, I went in to have my tire pressure checked. During that service, it was suggested that I get a new set of tires. I decided to wait for the Presidents' Day sale. I bought online and thereby qualified for a nice discount, and then made an appointment for installation. Driving home, I was amazed what a difference those Yokohama tires made. The tires were a good choice and getting them installed at the Melrose location was too. They are very nice, professional people read more

I bought new tires from here about 2 years ago. They are already worn out after about 30k miles. These tires cost $275 each plus all the additional charges.They are under warranty which is 45K miles. Instead of honoring the warranty, the sales guy tried to sell me a new set of tires. He acted like he was doing me a favor by charging me $750 for new tires. I told him why would I buy new tires from you when the last set I bought only lasted 30K miles. He would not even discuss the warranty with me. He said the best he could do was give me a discount. That is terrible business. I would not recommend anyone buying tires from this store. read more

A short note of thanks to this store. I just needed a flat repair, but was greeted by Store Manager Sione Taumoepeau Jr. who processed my work order. Took about 90 mins, but the customer lounge had coffee, wifi, cold water and decent music while the techs did their thing. Looks like a highly organized shop with some happy people turning the wheels etc. Thank you Sione - pleasure to meet you sir. Pat read more

Broke my keychain and tried to hide it, would have been fine if you just gave me the parts back so I could fix it. Other than that great fast service. Thanks for today. read more

Had a great experience at Disount Tire yesterday with Edwardo. He seemed super honest with me and offered great customer service. He showed me the issue with my wheel/tires so that I could understand and make a good decision. The only reason I did not give this a 5-star review is because the techs broke the decorate red cover break caliper cover on my Tesla. Edwardo took action and ordered me a new cover to replace what had been broken. He will call me when the new cover is in to replace. Otherwise, it was great. I would go back again. read more

The service is amazing. I went to get a nail out of my tire, the service was free and everyone was extremely communicative about what was going on with my vehicle through the process. Really grateful for how polite the staff was to myself and the patience that I saw of how they treated other customers. read more

This is my third trip to this shop great service since they open and I just got a brand new set of quality tires very happy with their service it was done in less than an hour if you can believe that service is great read more

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Brought in my car because I had a flat tire, I arrived and 8am. The guy told me they didn't have the tire in stock at the moment so we had to wait until 3pm for the truck to arrive with the tire. I called at 4pm to get an update on my car, tire was still not placed on told me it'll be another 45 minutes. I arrived at 4:50pm and my car was still not touch yet, very unprofessional on their part leaving very dissatisfied with this place. read more

Great location and service! I always get my tires here. Diego went above and beyond to make sure everything was good for me, very accommodating and welcoming! I also was helped by Gino and Monty -- the workers here are all fantastic, highly recommend!! They will make sure you leave satisfied and get your money's worth! read more

El Camino & Vista Way review. Very grateful for a smooth process and fairly priced tires The service was exceptional from start to finish. Thank you Isaías and Mgr on dury. I'd recommend to family and friends read more

I have been going here for years, and this time it has been a nightmare situation, and I will be going back for the 5th time. First, my tire was leaking, and they did a visual check and told me no, it wasn't. I thought you would take it off to check and was it down from 42psi to 24psi? Then the next day it was down to 24 psi again, and of course, they were closed on Sunday. Then I brought it back again and was told I needed 2 new tires on the back because there was a leak and the tread was low, which I did. When I got on the freeway in cruise control, my car was swerving all over the road. I took it back to balance and see about the alignment. After waiting over an hour, the guy came out and told me my front wheel was bent, and I ran over something?? No, I have never run over anything, and my car was fine before the new tires. I asked to see the wheel. He took me out to see it, but the car was down from the rack, and suddenly the guy said he was able to balance, and the wheel was not bent. That's strange. How did my wheel repair itself? Then, a few days later, I noticed that now I had one new tire on the front and one new tire on the back, and they didn't tell me they were doing that. I went back again to have them put back where they belong, and I felt like I was speaking a different language just asking to put my new rear tires back on the rear. They did that, and the next day on the freeway, my car was swerving again all over the road! My conclusion is that these tires are not compatible with either my vehicle or the front tires. I'm so disappointed I have to go back because of the lack of transparency and honesty. This will be my last time going to this location. read more

Shiloh is FANTASTIC!! He has a contagious smile and his knowledge is very helpful. He provided guidance and understanding regarding my budget and made sure I left with safe tires. His customer service is 10/10. read more

Very happy with this location. The personnel is very friendly, dedicated and honest. They are very efficient. I could compare them to Amazon in customer service and that is not very easy to achieve. Thank you, guys, you were very helpful to me multiple times! read more

Came in to have the air checked in my tires, and the Tech found a nail in the tire. They immediately got me in line to get the tire fixed (no charge). Had to wait an hour and half, no big deal, better than waiting for AAA and still having to come back. I always get my tires here and prices are truly reasonable. I wish more businesses had the customer service and business model Discount Tire provides. Keep up the great work. read more

Friendly service members & prompt scheduling. I had to order some tires that were not stocked in my area & they were able to get them in rather quickly. They actually refunded me for an alignment that I had prepaid for because they found that everything was within spec & no adjustments were needed. Very honest. They did damage one of my rims during the tire installation, but they quickly made it right by scheduling me with a mobile wheel repair shop. Highly recommend their services and would return here again. read more

I want to thank Luke and all of the hard working Technicians @Discount Tires. Thank you Discount Tires for providing the free Air check tire service. I really appreciate the service. My wife had a tire light and Mr Luke fixed me up with great air . read more

AAA brought me there and i was told it would be 2 hours. At the 2 hours my car still had over 3 cars in front of it. I am stuck since i had a blown tire but if i knew it would take so long i could have gone back to carlsbad. There was coffee from this morning and nothing left to drink. If i hadn't asked what was going on they were not giving me a verbal update. All nice workers though. Wasted day read more

Joseph at Discount Tire provided hands-down the best customer service I've had in a long time. From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me!! He took the time to explain my options clearly, answered all my questions, and went out of his way to help me save money while still making sure I got exactly what I needed. You can tell he truly cares about his customers and takes pride in his work. If you're going to Discount Tire, ask for Joseph. He made the entire experience smooth, stress-free, and honestly impressive. This is how customer service should be done. read more

I'm sure most of us already know what you get at Discount Tire. However, each store can be a different experience. Over my lifetime in the Oceanside/Carlsbad area, I've found myself at 4 different locations. The only one I ever considered to make my "home" base is the store on corner of El Camino Real and Vista Way where me and my bride have taken our ride for at least 4 years. Sure the staff changes year to year but that's just it. Despite several staff changes at this store (like all stores) this one maintains the class and professionalism that customer service should be! It's the only store I've experienced consistent high level service. Ask for Luis. That's my guy! You know what? Take it down a half star because he convinced me to buy the more expensive brand with the certificates!! I never buy those dang certificates. He's good tho!!! read more

Shiloh was so amazing you made my day by smile. His attitude was everything. He helped me and got me out of there quick thank you for helping me out. read more

Joe was phenomenal and Sione store was a classy gentleman. They assisted us with finesse and educated us with the latest knowledge. I recommend Discount Tire to the world! We saved a thousand dollars today. read more

My tire light went on and I was a few miles from this Discount Tire. I went and had my tires checked. I'd always been a Costco Tire person, but not anymore! These people were all wonderful! I had a nail in a tire, fast leak. As it was Friday afternoon, I opted for a fast air fill, and came back Saturday morning. They patched the tire, checked all of my tires, and got an education about my old tires. After double checking all information I was given, searching online from home about recommended tires for my particular car, I made an appointment for this morning. I was given a great deal on recommended tires, bought the maintenance contract, and had a wheel alignment done, as I'd already known I needed one. Everyone was so nice, very friendly, so helpful! They are my place, now! Also, very comfortable seating, good coffee while I waited! read more

Slow Service in getting screw in tire repair Infiniti had a screw in left driver side tire checked in line 1045 and gave info to rep 1050... was told approx 1 hour 15 min approx..to repair returned at 1215 and car still pending repairs.. 2-3 people waiting on vehicles in lobby not too busy, still would have to wait 45 min, total time to repair screw in tire 2 Hours chose to leave due to appt but, was asked if I wanted to make appt for 1 tire repair with screw Discount can improve in management of workforce and timely repairs that take less than 30 min read more

I never write reviews, but this experience was so outstanding that I had to share. I got four brand-new tires, but unfortunately, one went flat the same night around 9 p.m. I couldn't drive my car, and I was worried about the hassle of getting it fixed. However, Joe went above and beyond--first thing the next morning, he came to my house, took the tire back to the shop to fix it, and then personally returned to put it back on my car. I'm honestly in awe of the level of customer service I received. The entire process was seamless, and I felt truly taken care of. Since then, I haven't had a single issue, and the tires have been fantastic. I'm so happy I chose this company, and I highly recommend them to anyone looking for quality products and service that goes the extra mile! read more

Horrible customer service from Diego and Shiloh, two people that obviously couldn't care less about customer service. I'm a longtime customer of Discount Tires, I drive for Uber and get rotations every 4-6 weeks and new tires every 1-1/2 years I say, always doing business at the Vista or San Marcos location. Today I was doing a drop off right next-door to this Rl Camino location and noticed a few cars in the parking lot and half the bays were empty so I called real quick. I was told not very busy, as I noticed having just driven by, and a 45 minute wait time. I arrive to be put on a waitlist and that waitlist is to wait and be put on another waitlist. After 20 minutes of sitting winning for my turn to be put on the waitlist customer after customer comes in and get right up to the counter and helped. After watching this for 20 minutes, I go up to the counter as there were four people up there, two of them doing nothing at the moment, to find out when I am finally going to be able to get checked in. Come to find out the 45 minute wait time I was quoted increased to an hour and a half, during the 20 mins I was sitting there. I wanna went up to the counter. The other guy was scrolling up and down his handheld device I guess looking for my information? If I had to guess, what happened is they screwed up and skipped my name and let all these other customers go in front of me, mistakes happen. Who knows how much longer I would've sat there waiting if I hadn't gotten impatient and gone to the counter to point out I still waiting to get my name called. Now instead of the 45 minutes, I was quoted by the manager, I wait 20 minutes just to find out it'll be another hour and a half, ugh, and accidents happen, but when you screw over a long-term customer like this, you apologize and try to make it right,, but not here at this location, they obviously couldn't have cared. That's not my situation. I explained to them that I drive for a living and being a busy Friday there's a big difference for me waiting 45 minutes versus two hours and I basically got a shoulder shrug. Nothing against Discount tire, the service at the other locations over the years has been good. And another observation, at San Marcos and Vista. They provide good service with only two maybe three people up at the front desk, at this location they had four and at one time, five people at the front desk and cannot provide the same quality of service as the other locations with less staff. The manager tried to feed me a total BS story that business exploded after I got his 45 minute quote on the phone, a lie I caught him in right away because I was dropping off a passenger right behind their location at Target right around the corner and showed I was there and in the parking lot in minutes, only four customers waiting in the lobby waiting for their card, and two of the four bays were open. The reason I quoted away time went from 405 minutes to 1 hour and 50 minutes (20 mins + 1hr 30 mins quoted) was because they accidentally or intentionally blew me off and took 20 minutes worth of customers in front of me while I sat there, and the second guy I eventually approached after seeing this long enough admitted I wasn't on the list he was looking at. Mistakes happen, but when you make a mistake in your customer who makes a living driving, tells you that now two hour wait is a significant problem. You shouldn't shrug your shoulders and give me the 'I don't give a shit' look. My suggestion to Discount Tires would be to take those four front desk people from the El Camino Real store and rotate them in and out of the San Marcos and Vista stores so they can see what good customer service looks like with two or three people up front that they are incapable of doing with the four they had up there today. Updated: another suggestion is when your long time customer has an experience like this, instead of providing a canned response to go to a link on their webpage, maybe instead you say 'I'm sorry sir, we screwed up and put all these other customers in front of you and to make thingss right, since we have two empty bays any ways and four guys standing behind the counter and no customers in line right now, I'll just get one of them to rotate your tires real quick.' Nope, not even an apology for screwing up my spot on the waitlist, just a shoulder shrug with a FU attitude as I walked out of the store. read more

Unfortunately, I had my first flat tire in 25 years, on a new car no less, on my way to a funeral several days ago. Fortunately, the auto service and other factors went smoothly and I made it to the service on time. Continued good fortune came my way because I took my car in for a new tire to the Discount Tire location in Oceanside. In spite of being very, very busy, ( I understand why) they treated me , and my car, with speed,kindness and professionalism. These guys know what they are doing both customer service-wise and mechanically. Grateful. read more