Great customer service! The employee saw me struggling to mount a wiper blade and came out and in…read moresecond, installed! Thank you Advanced Auto Parts for a job well done! Above and beyond for sure!

Advise against shopping ADVANCE AUTO PARTS IN NEWTON, NJ! Better go somewhere with more honesty…read moretoward their customers! Very poor communication from my local Advance Auto Parts where I purchased this Schumacher Jump Starter. I purchased on advice of salesman who told me that if it didn't work that I could return the item. Not only didn't it work, I was in actual danger - a risky situation where I was in a busy City street in heavy traffic when the jump starter failed to work. I was forced to find some help and use old fashioned jumper cables, the exact situation I hoped to avoid when I was advised by Advance Auto Parts store clerk to buy this item. They gave me another in exchange, they refused to refund mt money. They said the policy is not to give money back on electronics items. The clerk said this was clearly posted. I asked him to show it to me, it was taped on a post near cash register at about 6ft high, the notice was not readable due to small typeface and was in no way revealed to me at the time of purchase. The receipt also said nothing about not being able to get a refund on electronics items. VERY POOR SERVICE. Despite having been. a good customer at this store, I will never shop at any Advance Auto Parts again. When a refund policy is not revealed and is not posted in a way to be noticeable when buying an item, they clearly don't care about their customers.

I first came here maybe 6 months ago to get bulbs changed on my car. I have little to no knowledge…read moreabout cars and don't really have any handymen in my life so I often feel lost in these situations. I came here & they changed my bulbs for me for an awesome price. I have continued to go since then. Today I went in for a headlight and a "check parking light." the man changed my headlight no problem & he checked my parking lights and told me all the lights in my car seem to be ok. I know it'd be easy to take advantage of my lack of knowledge & he could easily charge me for something I don't really need but the guys here are always very honest. Everything is extremely affordable, the service is great and everything is made very simple. I will continue to be a lifelong customer here! :)

Napa Legend battery is supposed to have a 24 month full replacement warranty and a prorated…read morewarranty after that. My dead Legend battery was at 27 months when It died and Napa refused to honor any probated warranty and told me he can sell me a new battery for 250.00 They will now honor their own warranty. DO NOT EVER USE NAPA because of their "Out the door" warranty. This is the second time I've had this issue with them. No more NAPA. You can buy better and less expensive parts online and have them delivered overnight. Boycott NAPA.

Great service here from start to finish. I noticed my car was eligible for recall work so I called…read morehere and spoke with Michelle who could not have been more patient, responsive, and helpful. I had a few schedule changes before my appointment and every time she was able to sort it out for me and make sure I had a set date and time to come in. They also followed up with a text and phone call to confirm everything which is great. I brought the car in for the appointment and was helped by Paul who was knowledgeable, nice and helpful. Turns out my car didn't need the recall work and I was in and out in about an hour. Paul was very pleasant throughout the experience and even complimented the shape my car was in. I was glad I didn't have to stick around for hours while they worked on my car but if I need any work done in the future I wouldn't hesitate to bring it into Sussex Honda.

I had purchased 2 cars at Sussex Honda. Both experiences were great. I had referred a friend of…read moremine to purchase a car at Sussex Honda which he did. He was told that I would be receiving compensation for referring him. I have not received anything from them after they told him they would contact me. This has been a few months since he bought his car and nothing. Sussex Honda does not back what they say. FYI UPDATE I did call Bob Leonard and left a message on his voicemail to call me. Of course no call back. I had to call him 4 days later. Told him that I referred 2 people to the dealership and was supposed to get compensation toward service. I also explained that my friend who was referred by me was told by April his sales agent that she would take care of it. My friend called her 3 times since June and she still has done nothing. I was told by Bob that he will give this to April and she will contact me. Well my phone still has not rang. Seems Sussex Honda just doesn't follow through with their promises. I would not do business with Sussex Honda again.

I did not purchase a car at BMW of Newton, but I did bring my BMW for service there and was amazed…read moreby the effort and attention to detail they put in to every customer they have. Trevor with the service center was outstanding; keeping me updated every step of the way through a hectic situation. Definitely will be buying a car from BMW Of Newton in the future. A+++++ service Thank you for everything

I purchased my BMW X3 here from Andrew Radovanvic in 2023 and had an excellent experience. Andrew…read moreand team listed to what we wanted and were flexible in the sales process, not pushing any unneeded services and meeting us at a fair price point. The order/deliver process was super smooth, and I've had the car serviced there several times. I have another BMW that I had been servicing elsewhere, and when I got a crazy exorbitant estimate for work I had BMW of Newton take a look - they did the work at a fair price (less than half what the other dealer proposed). They also did not pressure me into new tires and brakes earlier than needed, like the other dealer's service department did. My experience with these folks has been excellent so far, and I'd recommend them highly.

Had never used these folks before. Had an issue where our car wouldn't start and had it towed to…read moreour usual mechanic, who we did not know I had been in a car accident and was hospitalized. Had it towed to these guys and fix the problem for free on very short notice. Very courteous and professional. Will use again.

Reasonably priced, excellent work, been there for years. And very busy...But that's a good thing…read more Ed is the man and I personally will never take my cars to midas or any other crap chain that the staff has no knowledge of how to change oil... But with Ed you get the job done right and for a reasonable amount. I had a oil leak and they fixed it hands down. I had other experiences elsewhere where they changed something expensive and has to go back because was not fixed. I am soo happy that I did not have to buy a new car and it has been 2 years after the fix and still no problems whatsoever. HIGHLY Recommend!!!!

Great service nice people, everyone is very welcoming and strive for you to be 100% satisfied which…read moreI am. Warm welcome by all. Had a rooftop carrier installed on my 2024 Tiguan 11/13/2025. Did a great a timely job. My service advisor is Cole Hansen. Kept me updated while work was being done. I will request him when I need service in the future. We own 3 Volkswagens. I recommend Volkswagen world of Newton for both sales, services and parts as needed. Also Colleen the service scheduler is extremely nice and wants you to be pleased. And also let me say Alex in parts is terrific. He spends the needed time with you to ensure you ordered what you need is correct. So if you are interested in purchasing a VW or need service or VW parts, I highly recommend Volkswagen World of Newton, New Jersey, phone 973 756 3100. They will continue to be my first stop for all my VW needs. Ritch Fowley

I would give this stealership 0 stars if I could my one and only visit their it was not good at all…read moreafter I explain to them the problem I was experiencing with the car they said they know what was the cause long story short they finished working on it I paid a pretty penny and boom got in the car and it was still having the same problem I went back and forth with them and of course they didn't want to admit they couldn't fix it instead fixed something else's I didn't come there for and tried to get me to pay again so they can fix it again I said hell no so now I'm giving them a few days to resolve this issue or I'm taking it further this kind of business practice is unacceptable