Advise against shopping ADVANCE AUTO PARTS IN NEWTON, NJ! Better go somewhere with more honesty toward their customers!
Very poor communication from my local Advance Auto Parts where I purchased this Schumacher Jump Starter. I purchased on advice of salesman who told me that if it didn't work that I could return the item. Not only didn't it work, I was in actual danger - a risky situation where I was in a busy City street in heavy traffic when the jump starter failed to work. I was forced to find some help and use old fashioned jumper cables, the exact situation I hoped to avoid when I was advised by Advance Auto Parts store clerk to buy this item. They gave me another in exchange, they refused to refund mt money. They said the policy is not to give money back on electronics items. The clerk said this was clearly posted. I asked him to show it to me, it was taped on a post near cash register at about 6ft high, the notice was not readable due to small typeface and was in no way revealed to me at the time of purchase. The receipt also said nothing about not being able to get a refund on electronics items. VERY POOR SERVICE. Despite having been. a good customer at this store, I will never shop at any Advance Auto Parts again. When a refund policy is not revealed and is not posted in a way to be noticeable when buying an item, they clearly don't care about their customers. read more