NIGHTMARE. Still waiting for my registration from them after 5 weeks. Gave me a DIRTY loaner car…read morewith a half a tank of gas (I guess because it was an EV it was suppose to last) Had to scream to get the car they sold me cleaned. Just a horrendous experience. Now I can't wait for the service department. HELP ME!!!

very impressed with honesty of the advisors and technicians even though exceptional service is…read moreexpected at Honda Dealerships services this one exceeded my expectations. The Service advisor on duty was Logan Russel.

Had never used these folks before. Had an issue where our car wouldn't start and had it towed to…read moreour usual mechanic, who we did not know I had been in a car accident and was hospitalized. Had it towed to these guys and fix the problem for free on very short notice. Very courteous and professional. Will use again.

Reasonably priced, excellent work, been there for years. And very busy...But that's a good thing…read more Ed is the man and I personally will never take my cars to midas or any other crap chain that the staff has no knowledge of how to change oil... But with Ed you get the job done right and for a reasonable amount. I had a oil leak and they fixed it hands down. I had other experiences elsewhere where they changed something expensive and has to go back because was not fixed. I am soo happy that I did not have to buy a new car and it has been 2 years after the fix and still no problems whatsoever. HIGHLY Recommend!!!!

Lady at the front was kind and car was serviced properly. However I was told a few things about my…read morecar that made me lose trust in them such as them informing me my oil was dirty and my "vehicle inspection summary" showing my engine and cabin air filters were dirty. I do my own oil changes religiously every 5k miles and also recently changed both my air filters. To their credit, they did not pressure me to get these done which I appreciated. The biggest thing was that I was not told that the tire warranty was included and got charged the extra $100 when I didn't want it nor was I asked. Luckily, I had looked at the work order and saw the line item and had to ask for the refund since I did not care to have the warranty. When asking for the refund the gentleman inquired "are you sure?". Unfortunately, felt like him pressuring me and felt scummy trying to get me to pay for something I didn't need or want. However, after confirming, the amount was refunded without issue. Overall service was nice and the lady at the front was nice. Service took a bit longer than expected but not a big deal to me since I expected as much. At least the cost came out to what I expected and matched the quote from online (which also did not include the warranty by the way)

My son took his car there because it was shaking all over the road. They said they didn't feel…read moreanything that the car was fine and charged him $10. I drove the car it was shaking. We took it to a real mechanic and he found the back two tires were bad and one of the rims was bent. Obviously they never even looked at it. It could have been dangerous on the highway. I will never go there again

These guys have worked on my vehicles and are Just such a GREAT bunch of guys. Gary, Andy, Fred,…read moreDan, to name just a few, are always readily available to assist me when i'm in a pinch. There honesty, integrity, and willingness to help support my needs as well as my families needs are just hands down hard to find anymore. Even if it was bad news, they hated giving it. They try to save me money where they can, even if it comes out of their own pockets at the end of the day. i can't imagine its easy being underneath a car or truck all day, or having to give bad news to a customer about the crappy cars being made these days. I try to bring them donuts when i go, just something. I will always go to this outfit when i don't have to go to the dealership on a warranty. Take your cars and trucks here, they have saved me on more than one occasion! Thanks Mavis Of Newton! you guys Rock!

Showed for my 10am appointment that I paid an additional $25 to secure to have my tires changed and…read morewas told that it'd be 11:30 before they'd even get to my car. I asked how that could be if I had a 10am appointment and no lie, he said "we try not to use that A word. We call them reservations instead because we never take them on time." *Follow up: I see they responded here but when I tried calling the number listed...a recording...then "no available customer service agents...and it hangs up" JUST GO ANYWHERE ELSE

Always great service. I have been coming here since 2008 and never once have I felt like I have…read morebeen disrespected, short-changed, or tricked. As a woman coming into an autobody shop alone, this is really Important. Ray and John are always SO nice and communicate incredibly well. Many if the men are also courteous and professional when bringing me into the shop to explain their reasoning behind any surprise repairs I may have to get. I expect my car to last a long time thanks to the guys at this Midas, and I'll never go anywhere else.

Went in for an oil change. Zach was so friendly and professional. He told me we had an oil pan…read moregasket leak and needed 2 front tires at some point (which we knew already). Didn't try to pressure me into anything extra. We will be coming back to get the repairs needed. Quoted a very reasonable price, I also love that they offer deals and coupons to help save a little extra. Definitely will be my go-to auto shop moving forward!

I did not purchase a car at BMW of Newton, but I did bring my BMW for service there and was amazed…read moreby the effort and attention to detail they put in to every customer they have. Trevor with the service center was outstanding; keeping me updated every step of the way through a hectic situation. Definitely will be buying a car from BMW Of Newton in the future. A+++++ service Thank you for everything

I purchased my BMW X3 here from Andrew Radovanvic in 2023 and had an excellent experience. Andrew…read moreand team listed to what we wanted and were flexible in the sales process, not pushing any unneeded services and meeting us at a fair price point. The order/deliver process was super smooth, and I've had the car serviced there several times. I have another BMW that I had been servicing elsewhere, and when I got a crazy exorbitant estimate for work I had BMW of Newton take a look - they did the work at a fair price (less than half what the other dealer proposed). They also did not pressure me into new tires and brakes earlier than needed, like the other dealer's service department did. My experience with these folks has been excellent so far, and I'd recommend them highly.

They did a great job fixing my daughter's car exhaust system at reasonable cost and completed…read moretimely. We would use them again.

I went to Dan's for the first time through a referral. After explaining the issue with Dan, he…read moreindicated what might be done. As it turned out it was more complicated than originally thought and more costly. I gave Dan the approval to proceed but before we hung up, he suggested I call the dealer to see if this was covered, which it was. Even though Dan didn't get the work, it was his honesty that impressed me. I strongly recommend Dan for reviewing what may be needed for your vehicle. He'll give you an honest review and recommendation.

I had my Acura repaired front fender and front bumper. The front bumper is actually the entire…read morefront of the car. From day one the experience was great. Very professional and courteous. I received updates all along the way. Most importantly the workmanship was excellent. I would not hesitate to recommend them and I would use again if needed. Everett R

My husband was in a very serious motorcycle accident on 4/11/17. His bike was towed to Hampton…read moreBody Works. Dee in the office was so compassionate during this hard time. She walked me through all the steps and explained the process. She represents her customers and her company very well. I wish I could say the same for State Farm. Thank you Dee and your team!

Absolutely fabulous auto dealer. I cannot say enough good…read morethings. No hassle, no pressure, and quality vehicles. Forget all other dealerships and just go directly to either one of their locations, you won't be disappointed.

I recently purchased a 2010 Honda Civic from Lafayette Motors dealership in Andover, NJ, 07860,…read morefrom Paul, the owner, and can say this is the place to go when you are thinking of buying! I have been burned in the past by dealers and Paul is straight forward, works with you in any way, and most important, is honest. I came to him with some strikes against me and without making me feel worse than I already did, he put everything aside and got to business and worked out a deal on an amazing car. I recommend Paul to all of my friends and co-workers, as Paul came very highly recommended to me by a student at the school where I work. It is by word of mouth you find the best, the most honest and the people who will work for you, Paul is that man. Suzanne B.

Ryan who took care of me along with techie who did the oil change Five Star*****…read more Cary S

Car broke down while visiting family and went to here since I used to go to Boonton Tire & Auto…read morewhen I worked next door, assuming it would be the same good work and service. Got an expensive bill for a transmission and had family and old coworkers all telling me to steer clear of of the shop now since it was changed and that I would regret it, but I went through with it anyways. This resulted in a series of being givens false times, being told I would be kept up to date on the progress only to never be in the loop at all, and the final result being poor work done on the vehicle for an exuberant cost. The delays would have been fine if they stopped promising so much as I only went with them because they said it would be done by a certain point and almost cost my partner and I our jobs as we kept giving out new estimated return times to our workplaces and using up what little vacation time we had to just consistently be told to wait longer and longer. Even more work than a transmission was needed in the end and I was not charged, but it was still nonetheless another delay that took another day from us and while not charged for this fix, it was done poorly and I am at my preferred mechanic finally getting it done correctly. The final result after the days of frustration and excuses given out was a car that finally let us go home, albeit now three times as loud and still showing issues from before that I paid for them to fix that I am now paying another person to fix. I should have trusted all my coworkers next door to the shop and family members when they said to not go here, and will be steering clear like the others from now on.