With the help of the internet, I was able to come to the conclusion that my car's battery was…read morestarting to go. Gave them a call and the guy was able to confirm that they have the battery that goes with my car in stock. Hurried over and was in and out in under 10 minutes. During the removal and installation of my battery, the guy was very professional. We had an easy going conversation that didn't feel force and it didn't go on too long. Treated my car with care. He even moved by driver seat back to the original position after having to move it so that he can access the area beneath the steering wheel. They offer both refurb battery or a brand new battery. So that was nice that they provided options to the customer that would best fit your budget. The battery also comes with warranty. Installation is an additional fee of $30. All major credit cards accepted. My old battery was also an Interstate Battery. Got to say, I'm pretty impressed. Used it for 7 years before it gave out. Guy told me batteries usually last somewhere between 3 to 6 years. So their slogan of "Outrageously Dependable" is pretty spot on!

Went to get new batteries, professional and friendly customer service, answered my questions. They…read morehad batteries available with warranty and installed same day with no wait time. Great place for battery service.

Called the store. They don't have what I need, but they give me a referral to another place, and I…read moregot it. It was very helpful and kind for them to take the time to help me out. Thank you so much!

Highly recommend alpha auto wrecking they were very accommodating & had great service ! Thankyou…read moreguys for all your help !

I brought these guys a slightly unusual job: a lifted 2011 Audi A3 TDI, refurbished 16-inch A6…read moreAllroad wheels, a non-stock tire size, no spacers up front, and 18 mm spacers in the rear. I knew exactly what I wanted, 215/60R16 Michelin Defender2s, but I still needed a shop willing to execute the setup correctly. They handled the unusual fitment without turning it into a problem. The wheels were mounted and balanced properly, the different front and rear hardware was handled correctly, and the car came out smooth and completely vibration-free. The difference is remarkable. The car is quieter inside, much better over broken LA pavement, and still feels planted and sharp at freeway speeds. This was the final piece of a longer suspension build, and their work made the whole setup come together. If you know what you want, or have something outside the usual factory-size tire swap, these are guys I would trust to do the work right.

I have had service here a few times over the years. Franciso and Roger both have been very helpful…read morewhether it is pointing out that my brakes were worn which it truly was,or that they had a life time alignment sale around 2 years ago. Without them reminding me that my brakes were worn, I probably would have damaged the roter. They also called to check-in on the service which was very nice.

Always Enjoy coming here to grab my parts the owner takes his time finding me the oem parts i need…read more Plus I like knowing my money going to a Mom n Pa business then those giant corps.

Great experience at Promotive Auto Parts!! helpful staff with quality auto parts plus great…read morecustomer service! They actually know what they're talking about (which is refreshing! ) and won't sell you parts you don't need.. makes dealing with car issues a lot less stressful! They helped me find the exact part I needed and explained everything clearly--saved me time and stress. Part prices are fair, quick service, and zero headaches Would definitely recommend for anyone looking for honest advice and reliable service!!

So Far so good, We found them online while lounging on our couch. Never left the couch until they…read morecame to us delivering our vehicle. Their Seamless team. Urgently found the vehicle we were looking for text messaged us videos of all the perks of this vehicle. They were attentive to us even when they were trying to lock down the financing. Never made us wait. Signing papers online, dealing with the finance manager. They never pressured us to buy extra things. When we declined they moved on. They took our trade when dropping of the car and now were Rollin' in our new LINCOLN NAVIGATOR! Thank you to Richard our eager and thorough salesman, Emanuel the manager who worked the numbers like a pro and Leslie the Finance manager who got the paperwork done quickly and efficiently. THANK YOU ALL FOR A DELIGHTFUL AND EASY CAR BUYING EXPERIENCE.

2020 Ford F250 lariet6.7 Powerstroke…read more Arriving at the service dep, the young service advisor asked what we were doing today, I answered a recall, mentioning I usually take the truck to GER Diesel for oil and more, "I haven't had a good experience the last few times at this service department" He quickly said, "Why don't you take it back to GER?" and laughed. I responded that I would, but I am required to bring it here for the recall. Already a lack of respect for customers, but this is very comment at this location. The truck has been parked in the back lot for over four hours now, " the truck has a factory GPS, something that was not mention to this service advice in his training, truck was setting for 4.8 hours with no progress. The recall involves updating the PCM. How do I know? Because it's common sense to look up how long the recall would take. I asked for a senior advisor that I won't mention the name, when I asked for him, this young advisor told me there is nothing he can do that I can't do, so I gave her an opportunity to get this done his way one thing led to the other end up driving by five hours later and I saw my truck parked on front. Nobody called me and told me the vehicle was done. I asked to speak with the manager and after a while, I found him and I relay my message and my bad experience at this service department Nobody wants to take time and write bad reviews but if I can help someone not go through this issues. I would consider this review successful. Called the service department many time but the misery continues when nobody answers the phone, very incompetent dealership. I don't recommend this place for any business.

I placed an online order for rotors and brake pads on 10/29, expecting to pick them up by Friday…read more(10/31). When I got to the store, I was told part of my order was delayed -- okay, things happen. The associate said it should be in Saturday, but for sure by Monday (11/3). I've called twice since then, and both times I was told the parts still haven't arrived. Now I'm being told to expect them tomorrow (11/4). Really frustrating experience -- if there are delays, customers should be notified instead of having to keep calling and waiting. AutoZone would never do this.

I had driven around looking for a car part that I needed that same day. Luckily, they had it at…read morethis store. I'm bad at remembering names, but I believe it was Thomas who helped me. He was very helpful and friendly. He offered me some options and immediately ordered my part on the spot. Unlike other 'popular' stores, he actually gave me a courtesy call to let me know my part had arrived. Once I arrived, the store was busy but he quickly gave me the car part and I was able to be on my way. I'll be coming here first next time I need anything for my car.

I had a good experience working with Patron at Toyota of Pasadena! He was friendly, professional,…read moreknowledgeable, and made the entire car-buying process feel easy and stress-free. He took the time to answer all of my questions, was never pushy. Patron was patient, helpful, and made the experience so much better than I expected. I truly appreciate all of his help and would definitely recommend him to anyone looking for a used Toyota. I highly recommend asking for Patron! Also, Alex was great from the financing dept.

I've been to my fair share of car dealers. My first time trusting a Toyota dealer. I was comparing…read moreprices with other dealers. I felt hopeful here. It should have been my red flag that they operate using an AI assistant when you're inquiring about the vehicles. I'm upset that my car salesman almost seemed like he didn't want to try. He was very nice at the beginning, answering my questions, willing to work with me. Until it came time to run the numbers, willing to keep me on my monthly payment range. Once I budged in allowing my credit to be ran, he saw my vehicle had a co-signer and co owner and was adamant about me getting the original co-signer. Once I said no, the dealer thanked me and left. I've never felt so dismissed, angry, and frustrated with a car dealer. This sheet is so dismissive. I wouldn't recommend this place unless you want to get played. We get it, they're not serious enough.

Fantastic service as always…read more Billy Tam from Sierra Honda of Monrovia exemplify excellence service and professionalism. Come see him you won't regret it!

I am extremely disappointed with my experience at Sierra Honda, specifically with Nikki. She was…read moreone of the rudest and most unprofessional people I have ever dealt with. From the moment I interacted with her, her attitude was dismissive. While she was advising me, she was eating in front of me, which I found completely inappropriate and unprofessional. When I asked questions, she responded, "I was just going to get to that before you cut me off" each time. Her response felt condescending and disrespectful rather than helpful. She also failed to explain that the parts being used were not original OEM parts, despite charging the same price. I believe that is something customers should be aware about before making a decision. Customers deserve to be treated with professionalism and basic respect. I hope management takes this feedback seriously, as this experience has left me with a very negative impression of Sierra Honda, and I will not be returning.