I am extremely disappointed and frustrated with the service and product I received at this…read moreAutoZone. I purchased a new battery from this location, and it turned out to be defective. The battery leaked acid all over my backseat carpet, causing severe damage to my vehicle's interior. When you buy a brand-new part, you expect it to function correctly, not cause thousands of dollars in property damage. This was a massive safety hazard and a huge financial headache. I will not be shopping at AutoZone again and would warn anyone else to be extremely cautious when purchasing batteries here. Will be reaching out to corporate for compensation for destruction of property .

Mr. Monster Sousa is a real one!! He knows his stuff!! Give him a raise!! Very patient!read more

OMG! Who knew?!? Jared sold me new headlight and installed…read morethem for me - when he checked the lights he noticed the "check engine" light and tested it - He's gonna get the parts and fix what needs to be taken care of to reset the light. Now I know! The guys over at O'Reilly's on Brown and Recker are incredibly awesome! Especially, Jared In the future, I will check with Jared first, and hopefully hopefully, fingers crossed... He can handle it! Thank you again!

I've been going here for years. Always good. I ordered parts…read morelast week and everything went perfect. Thx Austin. and team.

I couldn't believe what wonderful customer service both Belinda and Robert had! Over the top they…read moreboth helped to resolve my problem! Thank you again Gina

Came in to see if they had a part. I got is a guy criticizing the whole time like he's on speed,…read moregoing 100 miles an hour. He couldn't stop twitching and moving around like his on something. Because I didn't measure the part I had in my hand. He didn't even try to look at it. No wonder the store had no one in there.

I have just had a negative experience with someone at a different AutoZone refusing to change the…read morebattery because they said they don't change a battery on a diesel so I came to this AutoZone and dealt with a guy named Gil and he was awesome. Very polite, friendly, and efficient. He changed my battery in record time and then said thank you for your business. There's literally no difference between changing a battery on a diesel or gas engine

This Guy is amazing!! i had a bad problem with one of the terminals on the battery would not loosen…read moreup. We tried wd, forty, we've tried ratchet.We've tried Impact, power torque every power tool youcould think of!. Everyone tried to get this Removed, from the roommate to the gardener to the handyman. it was not budging. i kept saying, take it to autozone. Ask for Jordan, he can do. anything! no one listened. after they all tried several times. I finally brought it Jordan and wallah!!! Got it off with a spray and a tool!!!

Great sales people, not pushy or overbearing, I told them I needed a little time to decide if I was…read moregoing to get the car I wanted. They didn't call me non stop asking if I was ready or anything! (Not pushy) Even though my credit wasn't the greatest they got me in the car I wanted at a great price. Amazing sales people for an amazing car! Highly recommend! In a world full of KIA's drive a Mini (especially a JCW!)

This dealership is the definition of shady and dishonest. They use illegal deceptive sales…read morepractices to force their clients to pay more. I leased a car through this dealership. They added a ceramic protection onto the sale for $995 and told me that it couldn't be removed and that I had to pay for it. Roughly 18 months later after many issues with the vehicle, BMW agreed to a buyback for the full retail price minus the $995 for the ceramic coating, telling me to get that refund from the dealership. The dealership gave me the run around and has not been willing to make wrong their deceptive sales tactics or give a good will refund since the vehicle was repurchased by BMW. I am so glad that I found Mini North Scottsdale to do all future business with. The customer service in Scottsdale is 5 star and it's mind blowing how two different dealerships can run a totally different business. Make sure you look at your contract and if they try to add any dealer add ons, make sure you state your rights and make them take those fees off of your deal. It's illegal for them to force you to pay for dealership add ons!!!

Lifetime Brake Pads are amazing! The staff are helpful and can get you any part you need. Thank…read moreyou Advanced Auto Parts!

Had to buy a part for someone and the guys working here were very friendly and appeared educated…read more The store is clean and well stocked. I wouldn't hesitate to come back if I need anything for my own car.

Stopped by Cycle Gear in Mesa and had a great experience with Manager David and his crew. I also…read morewould like to mention the lead keyholder, I can't remember her name right now, but she was awesome. I forget her name right off, great employee . Everyone there was friendly, professional, and really knew their stuff. No pressure at all, just solid help and honest answers. If they don't have something in stock, they'll get it ordered for you. I'm having them order a Simpson carbon fiber helmet and they made it easy. Good selection of gear and a solid team. I'll be back!!!

Always helpful! I go broke stepping foot here haha but it's all great quality and great service! I…read morelove that they get involved with the bike community and do Tuesday meets once a month!

We worked with Aidan to buy a used car here. We had a great experience! He was super helpful and…read moremade sure we found what we were looking for. He asked a ton of questions up from to ensure we went home with a vehicle we were excited about. He also made sure we knew all the costs that were going into the purchase, so we could feel confident making our decision. The entire staff was really friendly. One of the employees went out of his way to buy us some popsicles and ice cream to celebrate. Overall, super happy with this dealership. Thank you, Courtesy!

I tried to work with this dealership, was very open about my situation and aware it may not be…read moredoable, when a potential deal was in talks they were friendly and back and forth with communication, without clarifying with me the person tried to run the deal on a much more expensive car then I had planned knowing I was already on iffy terms to make a deal work, I clarified I would prefer to go with a cheaper vehicle that also had cash incentives and from that moment on communication became dry, short and then non existent til I got a text confirming my appointment on a Saturday. I clarified and I said I hadn't heard anything back and didn't want to go down til they knew if they even approved me in anyway. I got another dry response and then nothing for almost 2 weeks until I reached out. I got a co signer and tried again and reached out to follow up and got "it's the same as last week" as the response even though no one ever followed up with me and I was left to assume it was a no, and then further ok, thank you when I addressed the poor communication and customer service. Nothing. No customer service at all unless they thought they could get a deal out of me with a 40,000 dollar car. I left a review of my experience because I had also tried to work with a Horne Dealership a few months and didn't have success but that dealership communicated, explain what the hold up was, asked about my co signer, asked about more money down (which in reality would have been doable now in this situation but wasn't reached out to discuss what number was realistic for me or the deal) then ended it with we would love to work with you when things change. I was disappointed to not be approved, but left satisfied with my experience overall because customer service was present. Very quickly after leaving my review I received this text message from the GM Luis who was extremely passive aggressive, talked down to me like I didn't understand even though I was very forthcoming about being aware my situation wasn't easy to work with and then said "out of respect for me" he didn't post my credit details on the google review as if any business should do that to its customers? Like that was a favor? And then said If I had a solution to call him. So..you have no customer service, try to bully your customers and then deflect accountability and want me to do the job your team couldn't? Or was that just more of a way to try to be insulting? Let me be clear, my issue isn't that I wasn't approved. I knew going in it was going to be iffy and that's why I was hesitant to waste my time sitting at a dealership. My issue is that it was very clear when I had no interest in a 40,000 dollar car their attentiveness to my situation dropped immediately I never heard anything back from the person I was working with. Not one thing. Not a sorry we couldn't do it, not an inquiry to if I could adjust my situation more, nothing. Then on my own, decided to still try to work with them and got a dry rude same as last week response to my inquiry about adding my co signer even though I never got an answer at all and then when I left my review the GM thought it was appropriate to text me this and deflect blame instead of just saying hey, I'm sorry for how we didn't follow up or how my team responded today but let's explain what your hold up is, and if not we'd love to work with you in the future. Simple as that but the way they're handling it is EXTREMELY TELLING to the type of people that run this dealership. As long as you're a happy customer they'll be great but if you have any negative opinions they'll become very rude, and the GM will try to passive aggressively attack you and try to take weird jabs at you like a child.