Took my car in back in July. It needed an AC recharge. The lady at the front was kind, and quoted…read moreme a 1.5-2 hours for it to be done. After coming back to the shop 3 hours later to pick it up, my car was not at the shop. Turns out they took the car to another shop in town who had the correct machines to get the job done. It would have been nice to know that ahead of time instead of seeing my car driven in to the shop from a different shop. Fast forward to now, my AC went out again several weeks ago and I'll need to take it in once more to inspect what is happening. While this service was cheaper then competitors I feel it may have been worth it in the long run to take it somewhere else because I'll end up paying more to get it done again anyway at this point.

C Jae's has always given me very honest prices and great customer service. I always run the quote…read moreby my brother who is an auto mechanic and he always assures me that Jonathan's prices are very fair. Jonathan takes time to explain everything and gives great warranties. Highly recommend coming here for car issues!

Went in around noon for a Headlight Restore, car got in & out pretty fast. Technicians and service…read morewriter was friendly & easy to work with! And amazing result too, Headlights look brand New!

I'd leave a zero if I could. BUYER BEWARE. Not the employees. They work hard but Walmarts…read moreprotocals/ process. To get a tire rotation or fix a flat/repair your tire it's a walk in basis only. There is not way to schedule even a simple rotation. I've called several times trying to schedule It to add to an oil change. And you can't. You have no control and all they say is we have to wait and see. So if they are busy or someone comes to buy tires (the only tire appt. You can schedule btw) ) you are at the back of the line. Your tires wear uneven because lack of rotation. Not their problem. - you don't come in when it was convenient for Walmart or that they had the time to do it. So, forget about that warranty. Do yourself a favor And go somewhere else. Walmart does many things good but their process with tires is horrible

Honestly, the first two gentlemen that attempted to help us didn't have a clue what to do or how to…read morehelp but then we encountered Caden and he made our experience 5 star worthy. My husband called before our visit and spoke with him on the phone and because of his great customer service, we chose this store over Ace. We rented some tools to fix threading and got the bolts we needed for my husbands car battery. If it weren't for Caden though, I don't think we would have walked out with what we truly needed. This guy deserves to be recognized. Thanks dude!

Customer service is terrible. Asking about a car part and what is does and the worker didn't even…read moreexplain it just said you'll have to figure it out yourself. Long red hair. Get his attitude under control or fire him and I'm sure your ratings will go up.

12/14/2024 I took my battery to get charge and check Travis a employee that just transfer from…read morepennsylvania my opinion he should go back were he came from he took my battery he didn't even put it to charge he said he was going to call me after 2 hour to let me know it was done, I show up it was in the same place another employee offer to put it in fast charge another 1 that it's not ok

On a chilly Saturday, I needed to change my headlights. When I went in and asking if the…read morereplacements were correct, the employee assisted in determining that I had pulled out the wrong build (high beam instead of low beam). He walked out to show me and assisted I helping me open the case. Once he was sure I was confident in finishing the task, he went back in to get warm. Thank you for your help and patience.

Worst customer service experience I've ever had. Run don't walk away!! Go to Napa they are actual…read moreprofessionals.

....they seemed helpful over the phone, then I showed up at 5:30p on Saturday and they were closed…read more(published hours on web and in doors say open till 6p). Not cool.

Today I called Transwest and asked about a part. I was told on the phone that it was not a part…read morethat they pull but I was welcome to come down, go into the yard and find what I needed. I arrived about 30 minutes after my call. There were two customers at the counter and four employees. One customer left and that employee asked me if I needed help. I told him what I was looking for and asked if I could go into the yard. He pointed to another employee and said that I needed to ask him. I waited about 20 minutes for this other employee. He was still helping the same customer. He finally looked up and asked me if he could help. I told him what I needed and asked if I could get someone to go into the yard with me as was their policy(by the sign I saw). He told me no and that he could not spare anyone to go into the yard. Three other employees standing around. I told him I had called within the hour and was told that I could, He still refused. I told him that I was going to comment on the internet. Here it is. I will never go there again. The POOREST customer service I have ever experienced.

Solid experience! In and out super fast!…read more Service was good. Price point is high but seems like every place is now days anyway.

I had a really frustrating and honestly stressful experience at Valvoline. As a first-time driver…read morewith a manual transmission car, I expected a basic level of guidance and safety when going in for something as simple as an oil change. Instead, the situation turned into a complete mess that left me feeling blamed for something that could have been prevented. When I arrived, I was directed to drive my car over the service pit. Because I'm still fairly new to driving a manual transmission, this kind of maneuver can be a little nerve-racking, especially in a tight space where there are employees and equipment around. I assumed that the staff would guide me clearly or even drive the car into the exact position if needed to make sure everything was safe. Instead, I was told to drive forward myself with very little direction. As someone who is still learning and trying to be careful, this put a lot of pressure on me. These pits are obviously something the employees deal with every day, but for a customer--especially a new driver--it's not something we're used to navigating. Situations like this are exactly why staff should be helping ensure the car is positioned correctly. When things didn't go smoothly, instead of helping resolve the situation professionally, I was told I might have to pay for a tow truck. That completely shocked me. I came in for a simple oil change and suddenly I'm being told I might be responsible for towing costs because of how the car ended up positioned over their pit. From my perspective, this should never have happened in the first place if there had been proper guidance or if a staff member had handled positioning the vehicle. What made the experience even worse was the lack of understanding or empathy from the employees. Being a newer driver is already stressful, and instead of helping calm the situation and find a reasonable solution, it felt like they immediately shifted responsibility onto me. Places like this should prioritize customer safety and clear communication. Not every driver has years of experience, and not every car is the same. If you run a shop with a service pit, there should be clear procedures in place to prevent situations like this from happening. Customers shouldn't feel pressured, confused, or threatened with unexpected charges over something that staff could easily help manage. Overall, the entire experience left me feeling uncomfortable and disappointed. What should have been a routine oil change turned into a stressful situation that could have been avoided with better customer service, clearer guidance, and a little more professionalism. I definitely won't be returning, and I would recommend other drivers--especially newer drivers or those with manual cars--to be cautious before coming here.

This is by far the best place to buy Amsoil in Utah! They have a huge inventory, they're open 9-6…read moremon-fri and they except credit cards. No more buying Amsoil out of some guys house for me!