herlam helped massively I was stranded on my bike & he helped me with tools & know how on how to…read morefix it. I was stressed scared all of the emotions cause I thought had to pay hundreds for a tow and then pay to fix it so massive help from herlam. THANK YOUUUU

Dropped my truck off here June 21 2025 because of a overheating issue and it sat in a bay for 6…read moreweeks and finally called and said the couldn't do it and jt got towed to another shop were the sai the motor was blown and they said "We replaced the radiator hose,batteries,and thermstat" and they didn't do any of that and on top of that they stole atleast $3000 worth if personal item and my dad called corporate office to have the problem resolved and we have yet to receive a call back also they stole a family heirloom. DO NOT RECOMMEND GOING HERE!!!

My Volvo needed coolant. I looked online but was a little confused about what type to get. The team…read moreat NAPA auto parts could not have been more helpful. Ted took down my information, put it in the computer, and they got me out the door in teo minutes with exactly what I needed at a reasonable price. Extremely satisfied. Ted expressed concern for my ailing mother when I told him we were driving up to see her. An extremely nice guy with a big heart. I'll be back.

This was my second visit and the gentleman were extremely helpful. The first time I bought a…read morebattery and they put it in my car for me. I came neck for a windshield wiper and they replaced it for me. Both times I was treated will courtesy and respect. Unlike some other parts store, that will rename nameless that makes you feel like a number and will help but reluctantly do so. Not here, o felt Judy the opposite. This will be my go to Auto Store. Thank you.

Passport: I had to get a photo for my Canadian passport. The fellow at the passport desk had me…read morestand and click for a photo. I saw him on the machine doing something. He then showed it to me, it was wrong. Canada has its passport information posted on their site and clearly shows the size/dimension and what needs to be in and on the back of the picture. I told the guy and he adamantly disagreed. He said our machine is set to Can. PP standards. With that I sent in my renewal fee with that picture. A few weeks later I got a call saying the picture is wrong. I must send another with the required information on the back. I went back to the Ballantyne location and thankfully a gal was there. She took it and it came out perfect, it was the size it should be. No adjustments. She stamped the back with the location info, her name, etc. My advice... go elsewhere if you see that small fellow in front of the computer at the PP desk. Membership renewal: Another day I went in to renew my AAA membership. I've been a member for 48 yrs. I had to change my address due to a move. Received my new card in the mail with the correct acct number. A few weeks later I received mail with another card to my current address. It had my previous married last name with a different acct number? I've been divorced for 17 yrs. I took the card into the Ballantyne office and asked... why this? The fellow looked around on the computer and couldn't figure it out. I asked him to cancel that membership, said he did. Someone had to go back in the AAA history to find that info., then take the time to create a new card and have it sent out.

I had a car battery replace in December 2022. In the last week, I had to jump my car a few times…read moreand called AAA to see if they could check it out, and Mark said to just drop it off in the morning and he'd get it looked at. Turns out a new battery was needed and since I was still under 3 years (barely!) it was replaced. I was so happy with them making time to evaluate it and to honor the warranty with no questions asked. Great experience overall!

I was in and out in 10 minutes. Coming from a state that doesn't require an inspection anymore he…read moregave me all the info I'd need at the tag agency. Friendly young man with impeccable manners. Painless and affordable experience.

I have been going here for years ! I am always in and out quick. The workers are also very…read morefriendly! 5 stars for sure

So so disappointed. This place was recommended on next door and we were anticipating a positive and…read moreprofessional experience. We made an appt and when my husband showed up he was treated so horribly. My husband has decades of experience as an executive and is a super nice guy. He was treated so rudely and told irregardless of appointment they "might" get to it at the very end of the day. He was sent away after a horrible experience. Very disappointed and surprised since reviews had been positive

Old school auto repair place. Jimmy runs the show and has a great technician team. Just plan to…read moreshow up at 8am, stand in line, and then check in with Jimmy. He will take your name, phone number, vehicle issue, and keys, and give you a call when the mechanic begins working on your vehicle to provide a quote. Didn't try to upsell. Did honest work. Work was done within a few short hours. They are a very efficient and honest team. I will be back!

I really don't like having to spend money on my "local" car. I have the Sprinter van and that goes…read moreto the dealer because it's still under warranty. My mini-wagon is not and so it goes to other mechanics as needed. The tires are starting to look a little worn so I brought the car back to Discount Tire as I had purchased the current set from them. A fantastic service advisor helped me feel completely comfortable with the spend today, recommending three tiers of tires, showing me the choices and generally being fabulous. I spent the two hours watching the service bay over the top of my laptop where I sent some emails, wonte some Yelp reviews and generally chilled out. The waiting area is comfortable and the wifi worked well. My car took as long as it took, but the tech didn't dawdle and did everything right. I'm pleased with the service and will definitely bring my car back here for tire work. [Review 2527 of 2024 - 3980 in North Carolina - 23539 overall]

I blew out a tire today, not exactly how anyone wants to start a weekend. Robert and the team…read moreturned what could have been a major headache into a genuinely smooth experience. Even though I showed up 30 minutes before closing, they were nothing but welcoming and made sure I was fully taken care of. Truly exceptional customer service and I can't recommend them enough!

Came here with a tire that has a nail, met Marvin great customer service and found a tire in great…read moreshape almost new. Very reasonable prices for all your tire needs. I came here at 11am so it's empty:) Thanks again Marvin for your service. Also thanks to CAM great service great guy. Took care of me at the register. Gave me some business cards and a well written receipt. Really glad I picked this place. If you're in the area and came into a little trouble with a nail on a tire. Or are just looking to buy good quality tires, hands down is the best place to go. Will be coming again this week to buy a spare tire and update my other car tires thanks guys. They also have other locations just incase you can't make it to this one. Almost new tire for $50 wow! If I can give you 10 stars I would.

Get there early and look for Nick. He's direct and to the…read morepoint but he's good at his job, he'll treat you right, and he's honest with you. I keep going back for all my tire needs. Nick and his guys do it right.

I took my car there today for a simple inspection. I was there for two hours. He said his computer…read morewouldn't work on my car because I have a hybrid vehicle and his computer is outdated. This after he tried to make it work unsuccessfully multiple times. I got no inspection from him. Drove right down the street to Mr Inspection and got my inspection in and out about 10 minutes.

Always friendly & quick service to get car inspected. Been here many times, they get being a small…read morebusiness means service to the customer and repeat visits. Will keep going here...