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    Autozone

    5.0 (3 reviews)
    Open 7:30 am - 9:00 pm

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    3 months ago

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    Audi Washington

    Audi Washington

    (9 reviews)

    I would give them less than one star if it were an option. This is the most unethical dealership…read moreI've ever dealt with. They are absolutely horrible. I tried to buy a car that they had listed on their website. I offered Zach at the dealership the full asking price. They gave me the runaround for a week and then told me it that they had found a buyer willing to pay more for the vehicle and sold it. I highly recommend that you don't do business with them if you can help it!!!

    Horrible service, Made an appointment, 2 hours and the car still wasn't looked at??…read moreWent there because the phone rep sounded knowledgeable, THEN.. I got another rep..Ginnelle...Ignores everything written down after a 2 hour wait.. she asks"whats going on?" (You mean you ignored everything I told you and that was written down by the prior rep?) I explained again..she's not getting it?? BUT never looked at the car? Then the attitude starts coming from the mechanic, as he corrects me, as I'm explaining (vehicle was already examined by a VW dealer, YET audi needs to do warranty work) I then asked for service manager Dan ireland...I again explained the situation (4th time)...again...in one ear and out the other...typical used car guy...don't take your car there..I wasted the entire day dealing with incompetence. Then Dan, to defend his incompetence, goes online and creates another scenario as though he was the victim..Dan Ireland..complete liar, then it travels down hill to Ginnelle.

    Autozone - autopartssupplies - Updated May 2026

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