I took my 2017 Buick Encore on Augus 3, 2026 to Midas at 33 Murtland Ave, Washington, PA, due to…read moreissues with overheating, engine idle, and the check engine light. I was informed that my vehicle required several repairs, including a thermostat with housing, water outlet housing, Autolite double platinum spark plugs, ignition coil packs, a DEX FS maintenance package, 5W30 full synthetic Dexos oil, and an oil filter, totaling $1,033.43 after parts and labor. I was advised that I needed to drive my car for 50 miles to reset the engine codes before it could be inspected. However, when I returned for the inspection on August 5, I received no updates. After following up, I was informed that the shop was no longer willing to service my vehicle, as it now required a turbo replacement. I expressed my dissatisfaction, especially after having just paid over $1,000, and was told by the manager, John, that it would be best to take the car to a dealership. This was surprising, given that the turbo issue was not mentioned during my initial service. Upon my arrival to retrieve my vehicle, I requested my keys and documentation regarding the work performed, but I was told that no records were available. This lack of communication and transparency prompted me to contact Midas Corporation to report the incident, as I found the situation to be highly questionable.