They replaced all 4 of my tires that went bad only 18,000 miles on them. They prorated my price, got better tires. Thank you read more

Hey Sams Coperate, get your bloody gas pump readers fixed!!! And the one at the check out as well. I spent 20 min trying to get gas this morning and it was the same last time, wont take my sams card wont take my debit or credit cards. I guess the new COSCO has got yinz guys a little rattled. Only one star cause there are no minus stars! read more

I went down to have new tires put on rims, and tires swapped on another set. I was told they will only put tires on a vehicle that the wheels are mounted on. SCAM. I was also told they won't mount any tires they don't sell in house. SCAM. I lost braincells trying to explain this to the service techs. Well, I guess the man and woman needed those braincells more than me. Welcome for the donation. read more

Delivery service is a joke. Only about 30% of deliveries arrive on time. When they run late - by more than 3-4 hours, Sam's won't let me cancel the order so that I can buy the items somewhere else. Their chat service always seems to disconnect when I require hard answers. I was disconnected from their 800 number several times. No one at the actual Washington, PA location answers their phone. Over it. There are better options. Not likely to renew my membership when the year ends. Can't wait for Costco to land! read more

The employees are very helpful...The store is clean and always organized...parking is never a concern.

I visited the optical center for a new pair of glasses. I was aware it was a self serve exam that was not a comprehensive exam. First off I expect a self serve exam to be just that, self serve. It was not. the associate was right there reading off every direction that was prompted. I can see if I needed assistance but I did not. I moved on to picking glasses which they do not have a big selection and not very much on current styles. I managed to find a pair and that was set. I did purchase progressives and there was zero input on anything about them and if they'd work with progressives. I've only had one pair so I am not versed on what works yet. On day 13 of waiting I called to check on them. Brenda answered my question and stated they came in but they needed to be made again so they are still waiting on them. So no call or notice that they've now had to wait again I then had to ask if she knew around when they might come. She informed me that maybe Monday which was two days from when I called. I stated I guess I'll have to check Monday (Brenda giggled and said I guess so) They came in Monday and I went to pick them up. Danielle handed them to me and I can't even believe any associate felt ok handing them and the way they looked to me. She took an extended amount of time and tried to adjust them but there's no adjusting these frames. Not only are they way too thick to adjust (an associate could have pointed out these issues when I was choosing frames) and the lenses look like bottle caps. She couldn't even make them so they sit straight. It was apparent from beginning to end that anyone there I dealt with was truly only there for a paycheck and did not make buying eye glasses easy. I have now had to order others which had I just done from start I'd have had already. Here we are 3 weeks later and now I have to go through the return process with insurance. If you have to do the eye exam there that's fine but I suggest ordering elsewhere so you can actually have an associate that will assist you so you don't end up with messed up glasses. I was told that the manager was actually ok with giving me these frames. That alone should tell you the kind of care you'll receive which is none. The only thing I'll be returning to the optical center for is to return the poorly made glasses. read more

Not the cleanest Sam's but we went to the food court and they had a good selection and were very friendly. The pizza was good

i had a very different experience with David Grey. i asked for help trying to find the whip cream, David helped me find the whipped cream but made odd comments during my interaction. he said inappropriate comments about my body and what i was going to do with the whipped cream. then he proceeded to ask if i wanted to go back to his vehicle with me. i won't be going back to that location. read more

I've started coming to the Washington Sams for gas and curbside pickup. The gas station is away from the parking lot which greatly reduces the hectic driving of the parking space seekers. The curbside experience has also been very good. They have consistently been able to fill each item on my order. read more

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What is it with some Sam's Clubs? Many of them seem really on top of everything and some don't seem to care. I tried to find this one last year, but the directions had me all over the place. Getting into the store wasn't a bit deal, although I had to dodge a cart or two. The greeter seemed on top of things. I went over to get a slice of deluxe pizza and a drink. Ms. Holding-Down-The-Counter made some effort to talk. When I said "I guess you're out of Deluxe Pizza", she nodded. She didn't say "we've got another in the oven" or "we're not doing another one tonight". She seemed to worn out from holding down the counter to offer useful responses. I got a Pretzel bread ham-and-swiss thingee. I thought that it might be interesting since Thursday, I had a hot dog in a pretzel thingee at Reading Terminal Market in Philadelphia. At $3.16 with tax, I was a bit surprised. It was about the size of a Hot Pocket, and was kind of sloppy/wet/doughy inside. Yes, it has swiss cheese, but I don't know exactly what happened. It didn't make me sick but it didn't taste as good as I expected. The person in the phone area seemed knowledgeable, which is where you want your technical expertise, right? I'm sure it's good to have Sam's Club here, but I don't think I'd make the effort unless I needed something specific. As with all Sam's Club--no Visa cards. read more

Sam's Club - Wholesale Stores Near Me - Washington, Pennsylvania

The pharmacy department at this Sam's Club is great! Always helpful and friendly. Great that they offer many immunizations there too. Like the store remodel, with a more open feel. read more

Sams Club claims that they follow Covid 19 guidelines. I have been there on many occasions and there is always customers not wearing masks. When I ask why are they allowed to be shopping in the store I was told there is nothing they can do about it. read more

Bought a two pound package of strawberries yesterday and threw out more than half of them. Middle of package many moldy strawberries.

Good old sams club one of the giants of the food shopping competition in the states. Today was my second trip to this location and I'm never sure what to expect or think of Sam's club cause every trip is different. On walking in they said you don't need to show your card anymore so that's new and I'll the group at the door mentioned the app and how you can scan everything with your phone now. That's pretty crazy to me that you can skip checking out all together if you really wanted to or just wanna be old school. I came for the gf to get her contacts and that was a breeze and very fast. We walked around the store and I was shocked to see there was no one offering samples. I won't lie I'm a big fan of the samples here because they always have so many new products and it's fun sampling them so you don't buy something you hate. But I guess the days they do samples now are only on weekends in assuming. I'll continue to return here if need be when I'm in the area. read more

Sams has definitely gone downhill. They seem to be replacing name brands with store brands. The store brands just don't stack up - the ones we've gotten anyway. The pre-cooked bacon crumbles are raw. I would never think of eating them right out of the bag. The Hormel brand was much better. The raisins we used to get were SunMaid. The store brand is not nearly as good. Their cakes with the whipped icing are still good, although the decorator of my last cake could have used some training in planning ahead so the words didn't fall off the side of the cake. I am debating on whether or not to renew my membership. There are a few things that I still like to get there, but I don't know if it's worth the price of admission. read more

This Sam's recently remodeled the fresh meat and deli section coolers and now has a butcher counter where you can buy Prime beef steaks (Rib, NY, Filet and Top Sirloin) and real nice and thick pork rib chops. You can buy one or two just like a regular butcher shop. Prices are reasonable. Don't know why Sam's didn't advertise this new butcher counter, nor do they mention it on the Sam's website, they should as it's a very nice feature. read more

The management and upper management needs to work on customer needs. this is the second time this summer I've found the floor to be out of member's mark 40 count water. I consider this product to be a main stay, (one you should never run out of). The first time floor personnel were able to retrieve water from stock, even helped me put some in my cart. Five stars for them. This time there were large areas of the floor empty. Generally there is at least a three bay section for this water, and at least two more at the end of rows. This time nothing. After walking around the club twice, not finding any floor workers. I found a manager, who informed me they expected some tomorrow. That they only get what corp. sends them. Standard response, That way the customer has no choice but to go on his merry way hoping that some other store will have what they want. Maybe tomorrow? Then again maybe I wouldn't have time to go to Sam's. read more

I recently bought a 40 inch Sony television here a few days ago. The sales consultant was able to advise me the correct length of approximate cabling and provide a solution to my home theatre needs as well. I did my research prior to going in, and minimized the stupid questions they no doubt face daily. This expedited our conversation and saved us both the uncomfortable conversation of having to pretend like there was some sort of air of friendliness and community. Splendid business transaction! read more

I have to say I wasn't looking to be impressed (just looking for good deals) but the extra care I was given by the checkout people as well as someone spending considerable energy to help me find something I was trying to find surprised me. This is a retail outlet and the positions in these places aren't the best jobs out there. The people I ran into working at this Sam's club would be welcome to work in my organization anyday. read more