This place has some excellent customer service. I was in need of a quick wiper change for my rear…read morewiper blade and always, for some odd reason, forget the size I need. The guy at the computer asked a few simple questions about the make and model of my vehicle and within seconds I had the wiper blade in hand. Making for a quick in and out here. The only thing I didn't like was that the selection of blades wasn't the best. But that was no fault to them, it's the manufacturers that need to step up that game.

went to the avalon in pittsburgh for two warranty items the mgr the didn't charge me what was on my…read moreinvoice ($110.00 for rear pads and rotors) and wanted to charge me $144.00 and told me he his not changing the price to whats on my ORIGINAL INVOIVE and told me that $144.00 is what i"m paying and he is not going to do anything...

This store is bigger than it appears on the outside, and they have so many products to choose from…read more The staff is very helpful, and it appears they will go out to your car to test your battery for free. There were many products marked with a sale price and the discounts were substantial. Eazy access because it's near a stoplight and there is plenty of parking. Sore is organized well and I quickly found what I was looking for.

Well these guys are morons. Offer same day delivery. Wait for a long time. get an e-mail that…read morethey couldn't deliver it, and I was welcome to come to the store to pick it up. They have same day delivery because, i don;t know, you might HAVE YOUR CAR IN PIECES. Idiots. Finally call corp, note that no fleet found was on the order. CSR had no idea. Finally got an e-mail...Well they use door-dash and Uber..apparently they can't do that? Who knows, they won't tell you anything! Had refunded and will NEVER buy from them again. Advanced Auto here I go again!

they have always been very helpful and they seem to have an unbelievable amount of random car parts…read morefor every make of car (or at least the mostly American ones I've owned) at very reasonable prices. Also, have used, quality tires at very good prices.

Completely satisfied. Part arrived in three days wrapped in bubble wrap and in a sturdy box. Part…read morewas exactly what I ordered.

I was always taught to change my own oil and tires growing up, but when I moved to Pittsburgh, I…read moregot a little scared to do work on my car without any supervision. I walked into O'Reilly's one day to pick up headlights for my car and immediately I could tell the employees actually cared about helping me and not just getting a big sale. They helped me find all the items I needed and even offered to change my headlights for me FOR FREE. I was overjoyed. I have recommended this location to so many people and I have been back so many times since. Whenever I have any car needs, I will always check here first! Everyone is so helpful and I love knowing that they genuinely want to help me instead of getting a sale.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

went there a few times to order parts but never had any in stock and never notified me when or if…read morethey ever came in. that's to bad because I live 5 minutes from their place on the north side so got my parts from a more reputable supplier for a little less than the price they quoted

Absolutely flippant customer service. The part bought from them online is not the correct part…read more When I emailed them about returns all Walt did was give me the manufacturers email address. They won't answer their phone during business hours. Buyer Beware

Perry highway location is the best! Chris in particular goes out of his way to help - often leaving…read morethe counter to join you in the aisles, and ensuring you get the best deal for your money. He even coordinated a battery return which really I should've had to return to Mr Tire. Fixed me up on the spot!

McCandless Perry Highway store is great. Chris is most knowledgeable and helpful…read more Thanks all!