went to the avalon in pittsburgh for two warranty items the mgr the didn't charge me what was on my…read moreinvoice ($110.00 for rear pads and rotors) and wanted to charge me $144.00 and told me he his not changing the price to whats on my ORIGINAL INVOIVE and told me that $144.00 is what i"m paying and he is not going to do anything...

This place has some excellent customer service. I was in need of a quick wiper change for my rear…read morewiper blade and always, for some odd reason, forget the size I need. The guy at the computer asked a few simple questions about the make and model of my vehicle and within seconds I had the wiper blade in hand. Making for a quick in and out here. The only thing I didn't like was that the selection of blades wasn't the best. But that was no fault to them, it's the manufacturers that need to step up that game.

While I was out of town my wife had an emergency and had her car battery replaced here for her 2016…read moreHonda CRV. You'll pay about double of what you should and the battery was only 3 years old, which probably did not need replaced. No interest in coming back here again and it was a good lesson learned about this group. Please steer clear and find someone you trust.

Terrible treatment, would never go there for business. They treat the customers rude, cursing,…read moreinconsiderate, not a good place to have in your local area.

Perry highway location is the best! Chris in particular goes out of his way to help - often leaving…read morethe counter to join you in the aisles, and ensuring you get the best deal for your money. He even coordinated a battery return which really I should've had to return to Mr Tire. Fixed me up on the spot!

McCandless Perry Highway store is great. Chris is most knowledgeable and helpful…read more Thanks all!

Mike was extremely helpful when I was looking for an unusual car part - and while they didn't have…read moreexactly what I needed in stock (it was pretty obscure), he found another option that we thought might work, and he even tried to help me install it on-site! Ultimately it didn't work out, but I was so appreciative of how helpful he was that I wanted to acknowledge it publicly. That level of helpfulness rarely exists anymore, and I will definitely make them my first stop moving forward!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I had a hitch installed on 3/21/13. Called in advance, talked to Jeff (owner - nice guy) and set…read moreup an appointment for 9 a.m. My wife arrived promplty. Jeff told her they would be running behind because one employee called in sick and he had to answer phones until his wife arrived (late). Hitch took longer to install because Jeff had to do it, while dealing with other customers. Hitch and lighting themselves are good. Workmanship however is another story. My wife had to return 2 addtional times to shop because exhaust was hitting the hitch. On her second trip I asked her what size ball was on the hitch, she told me there wasn't one. Turns out you have to ask and pay for the ball separately. And finally, upon inspection I discovered that the molding in the wheel well and the rain shield underneath the car were not installed correctly. I had to go the the store and purchase hardware (screws and washers), I went to the car dealer to look at how the pieces were supposed to be, and remove and reinstall them myself.

I walked in a woman was placing price stickers on racks . she saw me looked at me standing there…read more She did not utter a word . I asked her if she had car key batteries she said yes and proceeded to put stickers on the rack . After about 5 minutes I left and went to auto zone across the street . Not an entire soul in the store no workers new customers totally ignored me.

Always kind, courteous & knowledgable! I give this auto parts store a triple A+ for advanced auto…read moreawesomeness!

I was so grateful for the kind, quick, and reliable service that the awesome employees at this…read moreJiffy Lube provided! I showed up with my morning ruined after getting a flat tire and being turned away at another auto repair shop down the street that was booked up for the day. The guys at Jiffy Lube were able to take my car in right away and made a point to cheer me up in the process! Would definitely return.

I was on a long road trip with a friend. Our oil light came on, and we had driven over 3000 miles…read moreon this trip alone, so we stopped in this Jiffy Lube on McKnight Road in Pittsburgh. When they were changing the oil the guy came out and said our brake pads were worn and should be replaced. We were driving my friends sisters car, so we tried to get in touch with her to consult her. While we were waiting to hear from her the advisor came out again to give us the proposed costs. He told us Jiffy Lube does not replace the pads, we would have to purchase an entire system, including rotors. We argued with him, saying 'why can't you just replace the pads?' He repeated, ' jiffy Lube doesn't do that, we replace the whole system.' This was going to cost us $575 We went 2 doors down to Monro Muffler Brake. The guy there checked our brakes and said there was nothing wrong with them, and charged us nothing. Later we heard back from my friend's sister that she had just recently had her brakes redone. We drove the entire way home with no brake problems. Shame on this Jiffy Lube for trying to take advantage of 2 women traveling alone, far from home. This review applies only to this Jiffy Lube on McKnight Road in Pittsburgh- I love my local Jiffy Lube in Manhattan Beach CA and will continue to go there!

Dealing with car problems is a stressful thing - almost as bad as dealing with health problems…read morebecause it can impact your finances and livelihood. The people brave enough to work at pep boys will often deal with customers who are in low emotional states so it requires great patience for humanity. Whether you're the desk operator or the mechanic both jobs are just as important as they depend on each-other to function as a unit. In my opinion, they are just as noble as nurses and doctors. My first and only experience with pep boys was for a warranty repair while we were in a Carvana trial period. We have 2 toddlers and it was a big hassle dealing with everything but pep boys got it done. Siri and Carlos are the absolute dream team of automotive care. They did their best and we are deeply grateful.

Tim is the ONLY person I care to deal with. He is always kind and keeps things on track and moving…read moresmoothly. The other individuals are short, non caring and literally just there to do the job without any compassion. The website leave room for improvement-it does allow you to book appointments when no one is available to provide the services and they do not tell you until you come in for your appointment instead of calling you to let you know.

The people there are very knowledgeable, do not rip you off, and are very good to their customers…read more Go here when your mechanic says the labor will be 100s of dollars to change a headlight, and google it yourself. They people here will also give you great advice, though they claim to not be mechanics, they are still very helpful and will save you time and money.

These guys are great. Very knowledgeable. For easy parts like wipers and even batteries, they…read moreoften step outside and install it. I don't even bother checking close price comparisons - their knowledge and helpfulness are worth it. I buy oil there to support them.