It was difficult in the beginning. After getting my offer and trying to move forward it kept…read moretelling me I was locked out even with new password or sending for a code. I was finally able to talk with a real person who was fantastic and she walked me through the process. After that I was ok. Signing documents and sending pictures of my license on line was new to me. Taking my jeep to carvana and getting my check was easy. The whole process is much more complicated than the commercial on TV. But for an old guy I made it.

I'm a little wary of shopping here. The prices seem high and my friend Karla had an issue. But…read moretheir website is helpful to use and explore. I can't find the model I'm looking for and I'm not sure why. I enjoy driving by and looking at their cool jukebox car building, but I would need a better reason to buy there. I've also heard stories, so make sure you get a mechanic to fully look at any car here before you buy.

Just had my pickup towed away. PGH Junk Cars were the only company ( I called 4) that would remove…read moremy truck. It was in a different area of my yard. They couldn't get a flat bed or tow truck through the gates. They then used their pickup which they hooked up the truck, and with a little persuasion from the stuck wheels, they moved it out. Easy title transfer. The 3 guys were courteous and worked hard to remove my truck. Once they got my pickup out to the street, they used their tow truck to take it away. I am very pleased with PGH Junk Cars. I called them, and the next morning they had a flat bed. They called and said they would be back in the afternoon because the flatbed was too big. Very good communication. I can't say enough good about their service. They are the best.

Called for information to remove a 2000 Passat with new transmission failure. Anthony was…read morepleasant, easy to talk to and deal with. He answered all of my questions with respect , kindness and a truly pleasant demeanor. I am pleased with the cash value I received for a 25 year old vehicle . The extreme convenience of a pick up and towing from my home cannot be understated. My car was taken within 3 hours of the initial call. A delightful experience and service from a seemingly very proud company.

This was our first time in Pittsburgh, Pennsylvania. There we were, two seventy + year olds,…read morevacation was over and our battery was dead three levels down in a Pittsburgh, Pennsylvania parking garage. It was 6:30am on a Sunday. The reviews were so good, I called. Am I glad I did! You promised to be there within thirty minutes. You were! You figured out the problem and got our car started. We got on our way. You were our hero today. I will gladly pass it on! Thank you so much.

Had an appointment the next day. JS never showed up. Texted and said was out of town. I made an…read moreappointment for the next day to see if he could fit me in. He said he would try. Never contacted me again.

Great Customer Service! She was Professional and was able to support my needs! Thanks Contrell Auto…read moreSalvage! ( Woman Power)!!

Not sure about their actual work, but I sold a junk car to them through Peddle and it was a mess…read more They claimed they would arrive between 11-3pm (quite a large window). I called at 2:30 asking ETA and the lady I talked to said the guy was supposed to come earlier that day - she seemed upset at him. She said she'd find out and call me back. Called me back at 3:07 saying the guy was leaving right away. Late, but whatever. 3:58 rolls around, so I call again. The lady tracks where the truck is and says the guy is "in my area" and "shouldn't be more than a few minutes." ANOTHER hour goes by... By this point my workplace had closed and I'm sitting in my car. Pretty ticked off, I call again at 4:39 - nobody picked up (probably recognizing my number). Tried again at 4:43 and left an unsatisfactory message this time. FINALLY, at 5:00, this guy pulls up. He's plays it off like it was no big deal he was 2 hours late and then adds: "sorry, but I don't have all of the cash for your car. I used some of it to buy a cheeseburger at McDonald's." To say the least, I was in disbelief. Luckily he worked out a way to Venmo me. The cash was all crumpled up in his pocket - extremely unprofessional. He then called his office to work out details and the same lady picked up (so I know she was there, avoiding my missed calls). We got it all figured out and they left with the car, but holy rip. 2 hours late and spent my cash at Mickey D's... I'll never deal with this company again. You've been warned

I bought a civic off the owner and it's been a year now still running…read more I always take my cars or trucks and use the same mechanic every time never had any issues always have a pleasant visit I been dealing with Troy Hill Garage for years wonderful ppl and amazing service thanks again

I was road tripping across the country by myself, exploring Pittsburgh, and I decided to drive up…read morethat insanely steep hill about 2 miles from Troy Hill Garage. Coming out of the intersection at the top something went to crap in my transmission/shifter and I was stuck in second. I already didn't have much mechanical faith in my car so I thought I was screwed. Cherry on top was that I was broke as all get out when this happened so that added some nice stress. A gas station down the road told me to drive up and see if these guys could figure out what was wrong... limping along in 2nd I got to the garage. I was a stressed mess and probably came off rude and scared but the guys and gals at Troy Hill Garage got my car in the shop and dove into it. I went and wandered the city on foot for a couple hours but probably and hour and half after they started on my car they called to say it was fixed!! Ended up being a bad shift cable bushing and it was a cheap fix! These folks saved my trip and the car is still going great after putting another 5000 miles on it over the next two weeks after getting it fixed!!

I just have to say that Patrick was wonderful. My husband's car was broke down at the casino i…read morecalled to get a tow. He had someone there in 35 minutes. Triple AAA was horrible and never called or showed up. If anyone ever needs a tow i highly recommend them. Thank you so much for coming to the rescue. My husband said the driver could not have been any nicer. Thank you all so much. I know where to go if i need a tow!!!!​