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    Advance Auto Parts

    4.3 (4 reviews)
    Open 8:00 am - 8:00 pm

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    3 years ago

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    3 years ago

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    16 years ago

    I like any auto parts store that sells me a new battery and then installs it in my car for free. Thanks Joe!

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    11 years ago

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    Ask the Community - Advance Auto Parts

    Jim Shorkey Toyota

    Jim Shorkey Toyota

    (140 reviews)

    Out-of-State Buyer Beware - Undisclosed Damage on a $38,000 Vehicle and Zero Accountability…read more I purchased a Kia Telluride for over $38,000 from this dealership as an out-of-state buyer and paid $750 for enclosed vehicle shipping. The transaction closed quickly and payment was wired in full. When the vehicle arrived Friday night, it was delivered dirty on the exterior, despite enclosed transport. Once inspected properly in daylight, I discovered significant warping and paint damage on the rear spoiler. This defect was not disclosed, not visible in the listing photos, and not identified in the third-party pre-purchase inspection I paid for. The inspection company later refunded me, acknowledging they missed it. I immediately documented the issue with photos and video and contacted the dealership. I reached out to:    *   Chanda (Salesperson)    *   Nathan Baysek (Used Car Manager)    *   Calvin (Internet Sales Manager)    *   Will Kraft (General Sales Manager)    *   And ultimately the General Manager For days, no one responded to emails or calls. After continued escalation, Will Kraft finally contacted me and confirmed that management and the GM reviewed the photos and decided to do nothing, stating that because I paid for a pre-purchase inspection, the dealership would not assist in any way. To be clear:    *   This was a $38,000+ vehicle    *   The damage was present at delivery    *   It was not disclosed prior to sale    *   It was not visible in marketing photos    *   The vehicle arrived dirty, further obscuring the issue The vehicle itself is mechanically fine, but the lack of disclosure, refusal to stand behind the condition of a high-dollar vehicle, and complete breakdown in communication was unacceptable. If you are buying locally and can inspect the car yourself, your experience may differ. If you are buying remotely, understand that once the dealership has your money and the vehicle is delivered, you are on your own. This was a conscious decision by management not to address an undisclosed issue on a $38,000 vehicle.

    Horrible dealership. We bought a BMW from them get it home and it needs $12,000 worth of work done…read moreto the shocks and sway bars. There's no way they inspected this car like they said they did. Beware, very dishonest dealership. Our attorney will be taken care of this.

    Advance Auto Parts - autopartssupplies - Updated May 2026

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