I got a recent tire rotation here. I had called ahead for the wait time and there was only 1 car in…read morethe bay on the Saturday before Christmas. When I arrived I was greeted and my car car was out in a bay within 15 minutes. I was there probably about 30 minutes. They checked my fluids and tire thread. Overall I'll be back and service was quick.

Terrible service from the entire team working on my car. I came here to get my brake pads changed…read moreand they said it's be about an hour, cool. Only to find out after an hour they decided to drive to Denton an hour away to get lug nuts cause they ran out and didn't want to advise anyone waiting for their cars. I live across the street, I would have went home and not stayed. Bad job on their part.

Visited here once before for an inspection and all was well. This time came in for what we thought…read morewas a bad battery. We were right, and Firestone got us right in and even went to get a battery at a nearby location to fix ours with the right replacement. Steven was beyond helpful and courteous. He went above and beyond and we can't recommend him enough with his excellent customer service. Thank you!

Update: I contacted their corporate office and left my complaint. I guess the manager told them it…read morewas resolved therefore they automatically closed out my case without contacting me. This very much shows what Firestone the company is about and how much they don't care about the customer service being provided at their locations. I will never ever use a Firestone again and I'll be sure to tell others about my experience. Not to mention the manager at this location in Aubrey NEVER APOLOGIZED. And I wasn't refunded the extra money they all of a sudden charged me when they decided to place the tires of their preference on my vehicle. I hope all of them get to have the same experience I have had with this location sooner than later.

Customer service is top tier, from my initial call all the way to me stepping inside for service. I…read morewas so impressed with the way I was being treat. I compared price and they even had everyone beat on that too. Thank You Fifth Gear for a great experience Cadillac XTS

Top Notch. I will continue to make the 45 min drive across DFW to have all my vehicles serviced at…read morethe Fifth Gear in Cross Roads. They've been doing an excellent job for me since 2021 and I continue to trust their workmanship with my most precious cargo... my family.

Great workmanship. Completed the work early Very happy. This…read moreshop offers many modification and upgrade options.

High Quality Experienced Installation. Fair Value. Fast Installation. Highly Recommend.read more

Customer service is lacking, their policies on when you can retrieve your car or your belongings is…read morehorrendous .

From the owner: We are running a grand opening special on all auto repairs! First time customers will receive the…read morefollowing: - Free tow to the shop* - Free Diagnostic * - 10% off services under 750** - 20% off services over 750** * - only applies to new, first time customers, when repairs are authorized and paid in full at the time of authorization. Subject to change at anytime. ** - % off applies to labor rates only, some parts, shop supplies, and state fees can not be discounted at this time. Subject to change at anytime.

I'am from Los Angeles, California and was in search of a good Independent Auto Mechanic for Honda &…read moreJapanese Cars in Lewisville, Texas. Well it didn't take me long to find this honest , trustworthy dependable automotive business. My niece did not know who to turn to after some incomplete information regarding her Honda from the dealer. If you looking for Integrity, Honesty & Fair pricing hands down I recommend you to take a visit to MAYO AUTOMOTIVE. Thank-you Guys for your Honesty & Work

A coworker referred me to this shop when they were located previously at Lewisville. I had a great…read moreexperience with getting my Lexus serviced here because of the great pricing. This shop is now located in Argyle, which is closer to where I live, making it very convenient. The only drawback I have is the pricing of some of the services offered. A dramatic price surge is noticed, which I guess is due to the state of our current economy. Prices most certainly reflect close or near dealership service shop pricing. For example, almost $200 for an oil change and filter??? I had to basically talk with the shop to get a better price, which they worked with me on. The front desk service rep wanted to charge me $50 for a cabin air filter for my vehicle and $50 for an engine air filter, which seems egregious. I declined and was able to do this small service on my own. I was able to get both items for more than a fraction of the price using the same/OEM manufacturer that Lexus and Toyota use. All in all, the shop provides a great experience. The techs and all of the staff are great. Prices have just gone out of control.

Had my thermostat replaced on a Hellcat and my problem was fixed. Car runs great. Contacted them…read morevia Yelp with fast response time, part ordered quickly and my car was serviced. You will definitely want to save their contact for all your vehicle needs. I appreciate the open communication even if I just have car questions. Thank you sooooo sooo much!!!! I have given your info out to family and friends !

This service is awesome! Dustin and his wife run a very professional, friendly, and fair business…read more I just had them replace the shocks and struts on my truck today. I am very happy! He even fixed a trim piece on my wife's van while he was here. Price: Their price is very competitive. Don't hesitate to get a quote. You will be pleasantly surprised. They were even willing to use the parts I bought. Convenience: Dustin was able to complete the repairs in my driveway without me lifting a finger. I saved the time and inconvenience of dropping off and picking up at a shop during the week. I also saved the cost of two Ubers! Overall: Just call them. I promise it will change the way you think about auto repairs if you value your time.