Purchased my current vehicle here two months ago…read more Customer service here was fantastic! I felt comfortable and did not feel rushed as I was purchasing my vehicle. All my questions were answered and I definitely recommend getting your next vehicle here!

After leaving my comments, the "business owner" replied as if they are truly concerned with my…read moresituation. She asked me to contact Mr. Beverly. Here's the thing, if you cared you would have taken care of this when it happened. Instead you put the blame elsewhere even though I told you that I saw the whole thing. Now you tell me that what I saw wasn't correct. Really? You are questioning what I saw? Or maybe it is just standard practice to treat your customers this way.

My wife was looking at a Miata. We started with one salesman, Stan. Then he reached out to another…read moresalesman. Don't remember his name. When it came to talking about price, the financial manager wasn't even there. So he went to the Subaru financial manager with our proposal. Instead of coming back to my wife and I with some numbers. We wanted us to come to the next door dealership to talk to their financial manager. Three different salesmen were using one desk. Very unorganized. We got so upset with how unprofessional everyone was being. Even though we were ready to buy, already approved through our bank. We decided to just walk out. Will be finding a different dealer to get my wife a Miata.

I definitely would not recommend this Mazda dealership at reliable imports Springfield, Mo. it has…read morebeen much frustration from the beginning. I bought a Mazda there in 2024 and from the beginning until now it has been nothing but frustration when I bought it I was not told the correct information then when I went to sign the papers They were going to charge me more and not agreeing with what I had been told that would be included in the deal which was free oil changes and free Zack tax until 60,000 miles. They also screwed up my warranty and I had to get that straightened out which was extremely frustrating! As I go for my six month maintenance. The Zac tak was put in the computer, but the oil changes were not. I have to tell them each time and they do not believe me I have since moved but still go to Springfield for my maintenance. I do have that paperwork at my new residence. However, I do not think I should have to find it. It is still packed but the main problem is every six months when I go in they have a new manager in the service center, big turnover! and I have to go through the same issue over and over and over it is like pulling teeth. Sometimes they are nice sometimes they are not this last time The new manager was nice but who knows how long he is going to be there. Of course he did not believe me. I am always told " I will look into this " and let you when you return. Which NEVER happens! I decided I would do a survey after this last time and I gave them 1's because I feel like I am being called a liar and they do not believe me. So much caous & frustration. I am always told we will check into it, but they never check into it. I did receive a phone call from Shea, who handles the surveys. I went through the entire situation with her. She talked to her boss, and they agreed they would refund my money for for oil changes and put everything in the computer going forward. I did tell them I would not redo the survey until I receive the check but I would redo the survey with 9's I never give tens. They agreed. The check was sent out unfortunately FedEx delivered to the wrong front porch. When I told them they did not believe me. They said it was delivered to the address sent. It was not they sent me a picture of the front porch. I sent them a picture of my front porch. It was not delivered to the correct front porch. I told them they need to call FedEx and get it straightened out, but that was not my front porch. I just felt like I was being called a liar again. I then received an email telling me after I redo the survey they would reissue the check and send it via regular mail. I refuse to do that. This is not my fault that was the deal from the beginning when I receive the check I will re-do the survey. All they have to do is get a hold of FedEx. I told them to put a stop payment on the check because that was not my front porch. I was very honest, but now they are not wanting to do the work and reissue the check I am done with reliable imports Mazda. I will be leaving more reviews in other places. This has been nothing but a big frustration since the day I bought it!! I know there are those that have had good experiences, which is great for them, however, before my review, they are rated a 2.5 which is not very good so there obviously has been others who are frustrated with this dealership. Again go somewhere else I do not recommend this Mazda dealership.!!

Great parts department. Clint is my go-to guy for any Subaru or Mazda dealer specific parts. Fast…read morearrival of any parts they don't keep in stock and fair prices on those specific parts. Of course I order anything non-dealer specific from other sellers because of the oem price for most things being outrageous. The sales department is too pushy. I understand it's a hard time for sales in the auto industry because of the economy but the amount of calls, texts, and emails after saying no is actually insane. I get it tho. That's a dealership sales staff for you.

I had and still have a problem with my 2015 outback liftgate I thought since I had taken my outback…read moreto the dealership that they would be able to fix the problem. I was wrong within a week my problem was back so I called multiple times to my service advisor to get ghosted. I would not recommend Reliable to anyone who is looking for service work.

I swung by to get a small tool kit for my SUV. I had not been able to find one at Lowes, The Home…read moreDepot or on Amazon which suited my needs because all they carried were 160 plus piece mechanics tool kits. I just needed something smaller for basic repairs. O'Reilly actually had five or six of these kits in various sizes, all of which suited my needs perfectly. It was pretty impressive that I could find what I wanted here after days of scouring the big box stores and Amazon without any luck.

Came in today with a battery issue. Andrew was really nice and helpful, as he checked the battery…read moreand realized it was a connection issue. Bought a new part and he replaced it and I'm on the road again.

Barbie is clearly a MasterPro, which is why she makes so much money from it. Personally I'm more of…read morethe "anything goes" variety which means I make good money too. They make great and cheap parts mainly for O'Reilly stores, and manufacture them expertly. On all three occasions that I bought their parts they have fitted into the car perfectly, just as they were supposed to. Usually the only problem here are the incompatible replacements, but not so far from this company. And they're also pretty cheap too.

Worst parts I've ever used. Recently tried three power steering pumps from O'Reilly's. None of them…read moreworked properly. I finally went elsewhere and bought another that works perfectly. NEVER buy Master Pro brand. Absolute garbage!

I am in town from my home in Alaska and I am BLOWN AWAY by THIS COSTCO ‼ This store is wide open,…read morewell lighted, terrifically organized & fully stocked with a SPECTACULAR CREW of SENSATIONALLY INCREDIBLE friendly & helpful people. Each team member I asked for guidance were excited & eager to help. They all truly enjoyed their job. A very welcome change!

Service was fantastic and they had everything I needed while driving through the area!read more

I was on the final leg of a 4500 mile trip returning home. My rear driveshaft U joint broke taking…read moreout the joint mounts on the driveshaft. I was lucky enough to find Power Train Industries on East Rockhurst st. I called and brought my driveshaft to them. I was helped by Rick. After explaining I was traveling and hoped they could fix it and if it could be repaired I also needed it back as soon as possible. They not only cut off the broken end of the driveshaft, replaced and welded the new end, balanced and replaced both U joints then called me in an hour and a half to tell me it was ready. When I received the call I thought they had called to say it wasn't repairable. Talk about a fast turnaround! When you find a shop that goes so far to help someone out it really makes your day. I'll also add that the cost was less than a used drive shaft. (If one could be located). Thank you Rick. Kip Compton

From the owner: Powertrain Industries is the countries #1 aftermarket driveshaft manufacturer. We specialize in…read morerebuilding and building new driveshafts for all makes all models. Driveshaft Balancing Driveshaft Shortening and Lengthening Component Replacement Vibration Analysis Agricultural Driveshafts Aluminum Driveshafts Custom Driveshafts Industrial Driveshafts Limousine Driveshafts PTO Driveshafts

The guys at the counter were awesome! They were super friendly and willing to help out!read more

We wanted to send a huge thank you & shout out to Jo Jo & Cody at the Campbell location who took…read morethe time & effort to put in our new turn signal light free of charge! I reccomend going to this location for any of your automotive needs! Thanks again guys!