Had a touchscreen stereo with blue tooth and back camera installed on daughter's car. Helpful staff…read morewith good knowledge of the products. Small issue with the installation but they made it right the very next day. Definitely would recommend for buying car stereo equipment

Ordered car stereo, took way too long to deliver, they sent the WRONG stereo, had to deal with the…read morereturn process. Still waiting for refund. Never again!!!!

We had a quick flat repair while we were watching our granddaughter. I have always received great…read moreservice at this location!

Had purchase two tires for our camper and requested which ones needed changed and to put one of the…read moreused ones on the spare. After about two hours the worker said it was finished. Two mo later, We just checked our camper for an upcoming road trip and realized they put one of the new tires on the spare instead of the camper itself. Called and they said to bring it in. Instead of expediting our situation they put us in a long line of customers again even though they realized this was their mistake. We have now been here an hour and 1/2 and they are saying another 1/2 to 45 min because some people had appointments. Really, we shouldn't have had to check behind their work or have to bring it back to be done right. I'm very disappointed and have lost so much time just sitting here waiting again not to mention lost trust in them. Just be careful and double check their work before leaving is my recommendation. We have used them in the past and didn't think we needed to be their supervisor. Now we know. Our time isn't as important as there time is.

My brakes started grinding with 800 miles to go to get home. I spent the night in Springfield and…read moremade an appointment online for the morning. The earliest appointment I could get was 10:00am. I arrived at 8:30am and told them I was on my way home to Ohio and they moved some things around and got me right in. They fixed my brakes and got me on my way. Very friendly people. The price was reasonable. Thank you for helping me out! I appreciate your service and care.

I had to take my wheelchair van in on the fly as we were getting ready for vacation. My front end…read morewas acting weird and I was really nervous about what was wrong. Now, I've been here several times, and the service has always been great. Today, though, was exceptional. Chris was just phenomenal. I am really grateful for his service and honesty and I left with a fixed vehicle and far more comfortable when I entered the store, into the unknown. I appreciate the follow up. I know they get busy and it's hard to always work around schedules (esp mine....), but they were so graceful. All of them. Thank you!

Useless employees. Can't even be bothered to stay open the hour before they SAY they close online…read more Either change your hours or stay at work until you close. Ridiculous. Driving in the rain to come pick up a car only to arrive and they're closed early. I guess they just didn't feel like being there anymore. Funny, I don't feel like paying $125 for you to do nothing for my car but I still have to do MY part.

The best customer service! They were professional and very kind. I was having low pressure…read morewarnings on all four tires and was worried a recently plugged tire was going flat. The shop was very busy but Brent squeezed me in there and filled all tires with nitrogen, inspected the tires and got me out quickly. He reassured me my tire was fine and didn't charge me. He was very patient and kind. I'll be using Yocum Automotive for all future repairs.

Fantastic service! We were in town briefly with our converted van and the AC quit working (in…read moreJune). We pulled up to this place and they graciously took us in immediately (despite having several weeks of work on other vehicles). The guy was able to diagnose and fix the problem and get us back on the road pretty quickly. Would absolutely recommend this place. Honest and fair!

Melissa was amazing! She replaced our skylight in minutes and got us on our way. Reasonably…read morepriced too! Thank you!

Please do NOT use this location for an oil change!! They cracked the oil housing unit in my vehicle…read moreand tried to gaslight me as to the cause. I had NO oil leak when I brought my vehicle in, and after I got home, there was oil all over my garage. An actual mechanic shop told me what caused it... I contacted them repeatedly about the issue, and they completely ignored me after an initial contact from District Manager Gary. Unless you have an extra $1100 to gamble, I'd take your vehicle to actual mechanics with a code of ethics. This location is filled with arrogance and below acceptable customer service.

took my car in for a regular oil change, got it back and halfway down the highway all the lights in…read moremy car came on and my speedometer wasn't registering. I take it to them to see about getting it fixed or situated and they tell me to come back in 3 days when their guy with a scanner is in. so now I have to wait ON THEM even though THEY fucked up my car. bunch of bummy degens work there and cant do their job for shit

Usually when shopping around for a car (or anything for that matter) you are seen as a score and a…read morestatus. Doesn't concern people much on how great of a person you might be, or how willing and able you are to make things work to make up for the lack in status and score...the legal hustle. So you can imagine the dread that hung over me when this should be an exciting experience. Cue T.J... When I arrived at the lot and scoped out the car that first caught my fancy, I checked it out and he came right over. It was seriously like 2 friends who haven't seen each other in a while upon meeting. T.J is so down to earth and radiates kindness with his eyes. I knew I had found a kindred spirit. Yes, they do exist...a car salesman who gives a damn. That's all I was looking for, that was all that I needed was a chance. This girl needed wheels and on paper, it wasn't looking good. T.J found me the car I didn't even know I wanted, that was in my price range, and outstanding on gas mileage! What I thought was going to be a stressful event turned out to be a memory I will cherish. T.J will always hold capacity in my heart, that is how much this experience and finally being mobile again means to me. Everyone at Never Say No Auto was friendly and oh so helpful and ready to help. I will be passing on the good news about this place. Thank you guys!!

Great customer service. Getting a car through them was fast and efficient. Financed a 2017 RAM with…read more62,000 miles. Runs and drives great.

Had a great experience with Faith getting my new truck Mark…read morein Finance was amazing Alex, the general manager was very nice Flew in did my deal and flew back all in the same day Recommend!

Excellent customer service! Devin, Cole, & Dennis took such great care of me! Made purchasing my…read morevehicle such a smooth & proficient process. Highly recommend!