This business will not honor their warranty or stand behind the products they sell. They tested it…read more It was bad. The warranty was clearly printed on the battery, but they refused to replace it. Don't spend your money with a business that will not help when it counts.

The guys are always kind and courteous and eager to help. I've bought probably well over a dozen…read morebatteries from these guys through the years. I've never had a problem.

Called, needed to bring in a repair that same day. Put me on hold....27 minutes later still on…read morehold....will just take my business elsewhere.

I tried to place an order for delivery and the system was a bit vague. Placed order and received a…read morephone call that it was ready for pickup, not shipping, Customer service person called back a second time and was very quite rude! I lost my cool and told her what to do with herself and to cancel the order ! TERRIBLE CUSTOMER SERVICE!

My car light had went out and not having any tools I wasn't able to get it installed right away…read moreand faced the risk of getting a ticket. I walked into the store and was immediately greeted by a gentleman named Dylan with great customer service he even went above and beyond by coming outside after purchasing the new light and helping me get it installed. Great customer service like Dylan's is why I shop here and recommend it to my friends and family. Strongly recommend a raise, this guy was super personable and helped me get in and out in 10 minutes.

The Staff here have been very helpful! Even though some of the things here are a bit over price…read more We went there a lot, staffs still help us even thought we didn't buy anything at that time. The guy name Sheldon has been really helpful diagnosing batteries and AC system. They are very honest and we really respect that.

Great to have a good parts store nearby! They price matched my starter estimate from Lowe auto…read moreparts. Good deal!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Disclaimer: I work for O'Reilly Auto Parts…read more The Willard location is hands down my favorite. The staff know a healthy percentage of walk-in customers by name, they care, and they are very competent. They happen to be right by my house, but I would drive out of my way to deal with this quality of team members.

Not very helpful or knowledgeable staff. Kept saying they needed to call someone else and ask them…read moreabout parts and how to turn the rotars. Plus the only windshield wipers where twice as much as I can get on Amazon.