Awesome people, I got a part I needed for $15 less than other salvage yards were quoting for the…read moresame part. They pull the part for you as well. The staff was very friendly and helpful. I was only there for about 10 minutes, even with them having to pull my part!

Incredibly slow service and very rude! Back in January, I…read morebought an engine from them through my usual mechanic. The engine broke down 3 weeks ago. It spent the 1st week at the other mechanic waiting for All Parts to get back to them with warranty information. It has spent the last 2 weeks at All Parts waiting to be repaired. Any time they have said that they would call me back, they have not; I have to call them only to be told that the person I need to talk to is not there for some reason. When I finally did get a hold of someone who knew about my car, they have accused me of not maintaining my car (though the oil was changed less than the recommended 6000 miles ago) and have threatened not to honor the warranty repeatedly for this reason. They talked down to me and treated me like a spoiled child when I called to find out why my car wasn't finished yet. I was told by the other mechanic (prior to warranty issues) that the repair should take 4-5 hours, and my car isn't supposed to be done for another week!!

Shout out to August and the guys at Interstate Auto! Our rescue van with animals on it lost AC and…read morethese guys got us in, kept the fans on the dogs and got us back on the road in record time! Great servie and a big THANKS from all the dogs too!

No, I wouldn't go again. Easy start, but if you look for final price, you will not happy…read more Diagnostic-$60, recharge A/C $351. Oh we need more investigation, ok? Sure! We found your problem- another $1,689 and again recharges your A/C . So total more than $2,000 for just some part of A/C? Idk. I would ask another person for estimate

Apparently they over heard me saying the I resold a bumper and now they banned me from coming in?…read moreIs this legal? If I pay them what they're asking for the parts then why does it matter what I do with them? I've done tons of business with them. Workers complained about picking up carts when that's their job to bring them inside... isn't that why you get paid. Workers are extremely lazy and rude. If you don't like your job work somewhere else?? That's the reasoning behind the ban, reselling a bumper and not bringing a cart in. No warning, nothing. Seems like they don't want anyone to benefit except them which is extremely unprofessional and selfish.

Good service when buying my car. They fixed everything that needed to be fixed to get me a good car.read more

I highly recommend these guys. They did an amazing job on my car and quick. Great service and Price…read morewas great as well!

After a person failed to exit the car wash, my front grill and bumper were damaged. Cox fixed it…read moreperfectly. They even arranged the rental car while it was being fixed. Thank you!

I needed work done on our engine which was throwing misfire codes. I heard great things about the…read morebusiness from a friend so we went up there. They were very polite and courteous. Not only did they fix the engine issue, they found a leak in my washer fluid reservoir and fixed it as well for no charge. I was in and out very quickly and I will definitely be coming back.

Spoke with the owner last night about buying a car and he said to come in at 9am. Showed up at 9am…read moreto buy the car and had to call the owner to see where he was. Waited for nearly two hours for the owner to show up and once he was there he informed me that he had sold the car that he wanted me to show up to look at. He could have just told me he sold the car before wasting my time. He was unfriendly and unprofessional. I would not recommend this dealership to anyone.

If I could give Budget Radiator and Automotive 10 stars, I absolutely would!…read more We were in Springfield from St. Charles for my daughter's MCDA Honors Choir workshops and concert when our 2015 Honda Odyssey suddenly started flashing warning lights on the highway--FCW, LDW, a flashing Drive indicator, and the check engine light. We were only about 7 miles out from our hotel, but we were worried we might be looking at a transmission replacement as it seemed like the transmission went "limp" and wouldn't change gears while driving! The team at Budget Radiator and Automotive got us in quickly, took the time to thoroughly diagnose the problem, and didn't jump to conclusions or try to sell us unnecessary repairs. They found that the alternator had failed, but they didn't stop there. During the repair they discovered the serpentine belt and tensioner were also failing because the belt kept slipping off. They explained everything clearly, showed us what was happening, and made sure the repair was done correctly. After replacing the alternator, serpentine belt, and tensioner, they checked the transmission fluid at my request, (which looked great), then test drove the van for about 20 miles to make sure everything was working properly before calling us. That's the kind of attention to detail and professionalism every customer hopes for. The van now runs beautifully, all of the warning lights are gone, and we have complete confidence driving it home. When you're traveling and your vehicle breaks down hundreds of miles from home, you're putting a lot of trust in a repair shop you've never met. Budget Radiator and Automotive earned that trust from the moment we walked in. They were honest, knowledgeable, thorough, and genuinely cared about getting us safely back on the road--not just fixing a car. Thank you for turning a stressful situation into such a positive experience. If we're ever in Springfield and need automotive service again, this will be our first call. I highly recommend Budget Radiator and Automotive to anyone looking for a shop they can trust.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

We don't take our car to anyone but Rick's! We deal with Ryan and his group of experts. Never,…read moreever been disappointed and never felt overcharged. Their work is exceptional!!

This is a good place to do business. I was looking for a particular part last week and found this…read moreplace to be very helpful. In the future I'd always start here when searching for any used auto parts. Friendly, honest, helpful.

Put in a order for a trunk lid wasnt told about all the hail damage when showed up i sent it back…read morethen HandW called me said they had another one but it has spoiler i said ok thats fine ill take it. They said they would pull it send it over well days went by i haven't herd from them nor got the truck lid so i call them they said it wasn't any good well i been waiting for it why u not call me day ago let me know this wasn't any good so i wasnt waiting for it