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Audiophile

2.1 (11 reviews)
Open • 10:00 am - 8:00 pm

Services - Audiophile

Auto electronics installation

Auto electronics repair

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Creative Audio - 1600 S. Glenstone - Springfield 417-882-5511

Creative Audio

(27 reviews)

I've been to Car-Fi before for a new radio and speakers. I wore the Alpine radio out they installed…read moreafter about 7 years and was due for a new one. I had already worn out the OEM radio before that. In addition, I had some problems with an intermittent short that cut the sound out when I turned left, or accelerated. So, they got me into a new radio with all the bells and whistles, and it played fine, but after a day or so, the sound started cutting out again. I made another appointment and they said they would try to analyze it, but warned that it could be expensive. I get it. So, I took the car in. I had also purchased a set of speakers from them about 6 months before. I explained all the issues to the people at the desk and they took my keys and gave them to the tech. After an hour or so, they were able to reproduce the problem, but couldn't find the issue causing it. Then the sales people brought in the tech where I was waiting, and I explained to the tech what was happening. The tech didn't know that Car-Fi had also installed the speakers in the door, even though I told the sales people that. So, they were not communicating effectively with their staff. So they told me there wasn't enough time to work more on it at that time, and gave me an appointment for later that day. I came in then, and they worked on it, found the cause of the issues, and because it was their equipment they installed that seemed to be the problem, I didn't pay anything for the repair. They replaced all the wiring in the driver's side door. That fixed it. Some people would say this was a bad experience, but I say that difficult problems like intermittent ones, don't solve easily and when the techs had the right information, they proceeded with the repair. And they took responsibility for the work they did previously. I say, Job Well Done.

I called and asked for an estimate to install my stereo and one 10" sub enclosed in a box. I had…read moreall of the equipment and the wiring kit already, just needed it hooked up. They told me prices --started-- at $500 and would go up from there, depending on what kind of sub I had. ... I paid under $500 for my entire system including the wire and dash kit. They said it would take at least 4-6 hours at $125/hr. $5-600 to hook up one sub!?? That's zero equipment or accessories included!!?!! Like, what!?? My neighbor found out I needed help and installed all of it in 2 hours- taking smoke and chat breaks in between- it sounds great, he did great, I paid him $100 for his time & help, everybody's happy. Sorry guys but that may be the reason your cousins went out of business...... ... just sayin

Rick's Car Audio - Custom interior in progress. 66 Chevelle trunk. This is a test fit of the first panels.

Rick's Car Audio

(2 reviews)

Rick and his team are best in class and by far the only recommendation you need when dealing with…read moreany car audio needs! He is the most honest person in this industry you will meet

I am warning everyone. DO NOT GO HERE!!! He is a SCAM Artist!! He blew up my brand new amp and…read morecharged me $300 to do it!!! Rick scammed me out of over $500!!!! I first called Rick to get an install quote. He quoted $200 for parts & labor but then he charged me just under $300!! He didn't even give me an itemized receipt so I have no warranty!! It gets worse. A few minutes after I left my bass quit. He told me he couldn't look at it cuz it was close to 5:00. Wow. REALLY?? So I looked for another shop to fix it. I went to a shop called Audiophile in Springfield since they are open until 8:00 pm. They offered to look at my system for free to see why my subs weren't working and they immediately saw that my amp was hooked up wrong! They showed me that the cables were plugged into the outputs instead of the inputs! Rick Smith blew my brand new amp and he isn't even going to pay for it!! He screwed me and my kids out of $500!!!!! Amazon only covers warranty for 30 days and now I am screwed out of all my money! Audiophile sold me a larger amp for less money than Amazon and it has a 2 YEAR warranty!! Audiophile felt bad for me they installed the new amp for free!! Audiophile also gave me an itemized receipt which Rick refused to do. Audiophile told me that they would have charged me only $150 for the same installation that Rick charged almost $300 for!!! Rick's need to be shut down!!

JH Custom Wheel & Accessory - JH Custom Wheel & Accessories

JH Custom Wheel & Accessory

(2 reviews)

I went to this establishment with new 33" tires and was fully intent on buying a suspension lift…read morefollowing placement on my truck. I just wanted to see if they could place the tires (which were already mounted on wheels) on my truck. The older man came out and told me "those tires will NEVER fit on this truck. You're best off trying to get your money back for these wheels and tires." He barely even looked. I asked him if there were any lifts available for my older Ford Expedition (which I intended on acquiring anyway). He quickly looked and then proceeded to tell me that there is NO lift for this truck. I felt like I was dismissed. Maybe he thought that, because I was in an older inexpensive car, his time was too valuable for me. What he doesn't understand is that this truck was a farm truck that I was getting ready, and I have several other vehicles that I was interested in making additions to. I went to wal mart and they put the wheels/tires on with no problems at installation or thereafter. The lift kit just arrived and is being installed in Springfield. I will never go to this establishment again. I'll take all my business down south.

These guys have no idea what they are doing. They sell products that they do not know how to…read moreinstall, that they do not understand how they work and do not know options or add ons available for them. If you CAN understand Elmer Fudd at the front desk, good luck getting any info from him. They throw their hands up in the air at any issue that arises and the book doesn't explain. After half a day of trying to find a vibration in my front end, they drove it around front and said "I don't know" the second I got home, I pulled the front drive shaft and problem found. They sell an indexing ring that JH didn't know anything about. At that time, I also noticed that they didn't grease half of the new control arms or the new tie rod. They didn't measure ride height before they installed the lift so my truck was squatting. They didn't know they sold a 4" block option. You will have to call them at least three times to remind them to order the parts you needed in the first place, because twice isn't enough and they don't stock anything in the "shop." Oh, and the alignment place they use is the same thing. My toe was out one degree and six months and a dozen phone calls later, they still won't make anything right.

Audiophile - stereo_installation - Updated May 2026

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