I have to say this store has been in my family for years! We have always visited this store when we…read moreneed anything for our vehicles and I'm an Advanced Auto Parts customer Forever. On October 20, 2023 I went to start my car only to notice the battery was dead. I called my insurance and got a jump and to my surprise the damn thing went out again a week later. I went to the location near my home off Cheshire and bought another battery. I tested my Voltage and Alternator and all is fine and above the suggested Amps. I drive a 2013 Honda Accord and rarely drive it so although my car is 10 years old, its paid off and in amazing condition. Fast Forward to Late December into the New Year and I notice the battery keeps dying! I'm literally screaming that this is a new battery and my Alternator is fine. I call Geico again, get a jump and head to my destination! Upon leaving, I crank to start, and it's dead again! I'm pissed!..... I get a jump from my brother and my dad tells me to disconnect the battery while the car is running and if the car still operates the battery is faulty! I did this little trick and sure enough It was the battery! Now my father made his remarks about getting batteries from Advanced Auto (which I now know) but the reason for the 5 stars is the Associate. I don't think his name is Welby as that's what's on the receipt but he was a Hispanic man that worked the evening of 1/6/2024. I want to say Jesus but I could be wrong. This man serviced the entire store, exchanged my battery for a new one, installed it, changed another customers windshield wipers and helped a customer install new headlight lightbulbs. He did this while going back in the store ringing up customers. He was the only associate there so If corporate sees this, Please give this man some help! His ability to remain patient yet service our needs was remarkable! One thing I notice about this store is it generally changes staff a lot. If anybody sees this go ahead and offer this guy a good position or lead role because he is really adding value to this store and helping a lot of people!

I went in for a battery and the were difficulties and it was looking pretty bad for me. Welby is…read morethe store manager and he stepped in and got it done and did a fantastic job! This guy is the best ever and he really came through for me when I needed it. This was not easy at all and I could not have done what he did. I am so proud to have this be my parts store and you have earned my business forever. Welby, you are an amazing Manager and you are a blessing to me, thank you very much good Sir!

The owner Howard and his employee Brian when it comes to anything that has an engine just have…read morealways had an act for being straight forward and honest about their knowledge of their profession. Both began tinkering with cars at a very young age. Emily the assistant there is just as humble as Howard and Brian. She is super friendly too. In my experience of taking my vehicle there when needed over the last 30+ years, they always finish the repairs on my car in an excellent timely manner. Howard runs a successful business without ripping peaple off. They will never overcharge their customers.

Truck caught a nail in the tire. Called and asked if they had time for me. "Bring it on down!"…read moreMoments later, quick pull and plug. Will definitely bring more business this way.

Excellent service every time. I've taken my car to Firestone several times and they always keep it…read moreup to date. They replaced my tires, did the balancing, and changed my oil. The service is always professional and reliable. Highly recommend.

Friendly people, accurate service, work completed within time promise. Appreciate they don't push a…read morelot of "add on" service items to run the bill up like many auto shops do.

If one of the young friendly hard-working knowledgeable technicians come out to assist you, you…read morewill get excellent service. However, if the senile angry insulting old man comes out just leave and come back another day.

Since 2008, I have been buying Interstate batteries for ALL my vehicles, usually 2 to 3 every year…read more Since the Decatur location closed years ago, I have to make a special trip and trek to Suwanee, usually an hour drive, minimum. Two weeks ago, I attempted, but Buford Hwy was shut down at a point with no warning. Finally, I had to re-route my trip, arriving at 5:02. Today, I happened to be 20 mins away after a doc appt and took the chance. Well, just ad I got close, there was a wreck right past the exit! 50 mins later, I arrived at the center at 4:54. Quickly grabbed my Jaguar battery and struggled across the lot. A man unlocks the office door to tell me his system is down and proceeded to chastise me for my arrival time. I beseeched him to service me, expressing my exasperation with my latest attempts and how few centers are available. Dan responded impatiently with how he has to be there at 7am, and he would have to pay overtime...workers want to get home to their kids, etc. So, after putting the battery back in my vehicle, I knocked on the office door and asked if he would extend some concession for a future visit. To my surprise, he threw out an insulting 5%!!! "That doesn't even cover taxes." I replied. Clearly Dan did not care nor appreciate my business. I understood about the system being down, but he made NO ATTEMPT at demonstrating that he would like to keep me as a customer. He operated like a government office--'You need us more than we need you, you little nobody'. Although I pulled out the largest battery, I had two more I wanted to swap, but would've been satisfied with servicing one, OR providing an appreciation discount for my next hour long trek. The store hours can use expanding by at least 30 minutes, especially since Metro traffic has swelled and road construction is ongoing, not to mention the usual. I was highly surprised, disappointed and disgusted with Dan's mediocrity for such a highly regarded product. Ms. President

Service is fast and professional. They have never tried to push a filter replacement or anything…read moreelse if it was not needed. Price is similar to other oil places minus the upsell

Ever since I got my car, I have been coming here to get my oil and oil filter changed. All you have…read moreto do is stay in your vehicle and wait for the service to be done. Fast in and out services. They offer other services and they make sure everything works before you head out of their facility.

So glad to have a new auto shop in the area as I tend to have cars that are hard to work on…read more Brought my GL550 T Benz in for brakes and found it needed AC compressor/parts all , typical of a Benz and sometimes hard to find good engineers to work on it. This is a new location, JR the manager- great guy, honest, knows how to route customers to technicians. Brakes done last week with help of JR, Num, Jack M , Sean ( Shawn)and got a good value and all MB parts lower than my previous techs nearby. This week, getting new ac compressor and flush/charge- big $$$ but JR hooked me up with best rates on parts and labor to help keep the total bill down. Sean and JR and another tech would do this work - several good techs here would be diving into this as getting into an engine compartment of a twin turbo S 550 is not easy. 3 hours! They did a great job in several hours and my air-conditioning is cold, brakes new- drives beautifully!!!! What a great job. Thanks Sean again. Thanks Jack and Hunter for joining the team and getting me in. Great location, great service. Highly recommend!!!!

Scheduled an appointment to get my AC looked at during a $9.99 AC check promotion and walked out…read morepaying $132 for a full diagnostic. I understand this business model thrives off upselling services to its customers but that's only if the customer agrees to pay for the service. I was charged for a $119 Engine Analysis that was not approved by me. Do not recommend.

Excellent customer service. Bobby went the extra mile to assist me. Wonderful experience.read more

Employee Jeffery was rude, incompetent, refused to identify himself, and stated he would not serve…read morea loyal customer of over ten years. So here is a picture so you don't have the same experience.

I LOVE Nobody's! I've been coming here over 20 years. The original owner Art was a sweetheart I was…read moreso sad to hear of his passing. The owner now Andrew is FABULOUS! He use to be the one to pick me up at my home and bring me to pick up my car. Or take me home if my car had to spend the night. He was so young and eager to learn now he has 4 kids! I value their honesty especially being a female and a senior bc we all know how auto places try to rip off women and senior. They do not pressure you to get anything done but they explain in detail what needs to be done. Robert is an employee that is very personable and goes in depth letting you know what is wrong or what could go wrong if something isn't taken care of soon. I highly recommend this place if you are looking for an honest reliable auto repair/ service place. After my dealership warranty expires I always bring my vehicle here even for oil changes and they take excellent care of me! I highly recommend Nobody's!

I went to three other mechanics and they were the fairest in price and timeliness…read more I would recommend them because of that and their personal ability and they know cars well! They will do only what you want them to do. Other places wanted to do a lot more work that wasn't necessary. Thank you