I have been shopping at O'reilly Auto Parts for numerous of years and have always liked their…read morestores and the quality of service they provided. Back in the days I used to shop at their forest park store, it is right down the street from their warehouse, so anything that is not available in the store (window regulators, ngk spark plugs), can be picked up right at their warehouse center. Now I have been shopping at this location and while coming into the store today, I was greeted by the manager (Dennis), he asked me what I was looking for and put me in the right direction, as I was checking out told me about their free rewards program that I was unaware of. These guys are always about good customer support and generally can answer any question. If you have battery issues, check engine lines, or need a jump, these guys can help and do it for free, except for parts. I highly recommend this store. [Review #171]

The WORST O'Reilly I have ever been to in my life. The store manager is BITTER and NASTY she went…read morelengths to get my car towed after I explain to her I was in a car accident and have a concussion. She is not a real human being and it's actually giving racist. I complained to corporate but I'm sure they won't do anything so I'm going to do everything in my power to stop business here .

Used to be much more no -commercial friendly when they were in downtown Lawrenceville. I've…read morepurchased and serviced my outdoor equipment for years and the attitude and service at latest location is lacking. I specifically asked for a repair or estimate to fix the mulching deflector on my Honda mower - they said they fixed when I picked up but they didn't. Sad

If l could give -100 stars l would. My husband went to see about a replacement part for my little…read moretiller and the shop manager said his guys wouldn't even want to work on it. Then as my husband left the shop, heard the same guy talking about him to his staff and they were all laughing and making fun of him. My husband is an older guy and he did that as a favor to me. I know my tiller is small, but it does the job for what l use it for. Its like they couldn't be bothered. Well, l worked for Chick fil A for 25 years and that's the POOREST excuse for customer service l've ever heard of! They should be ashamed picking on an older person like that--especially laughing at him. Needless to say they lost a customer. We'll never use them again.

I just had a prior issue with the advance in my prior post, this one however was very helpful,…read moreexchanged what o needed for the right part and went above and beyond. I see the rating may be low but this store was very helpful to me and I'd highly recommend.

I'm not going to say management, because I don't know if this guy was a manager... But the lack of…read morerespect for customers is ridiculous!!! I can't go return anti freeze because my mechanic realized that I really didn't need it in the first place. The employee gives me a refund, then proceeds to say if I wasn't using why would I detach the house from the "shit" then he tells another employee that's is dumb that I would do that. Hands meet a receipt then throws the pen for me to sign, after I asked "why is he mad?" and I mentioned that the pen didn't have to be thrown... This employee still says, I did your refund but next time I won't!! He was rude for no reason, I would never use Ashleigh then try to return it, and if it was use the can wouldn't have been full... Which he also checked. Not doing business here again! Shane r. Needs a talk about respect

They are not a good junk yard. Bought a motor where it stated online "intake missing" When I…read morereturned the engine core they would not refund the core charge said it was missing intake. Duuuuh

Well... If time is money... I lost money last weekend. Checked car-part online - showed 3 vehicles…read moreon the lot.. Called the site before going and they confirmed they had both left and right hand parts. Got there and it took 45 min for them to let me know that they had none of the cars on the lot. (no parts that match) .... I waited 3 business days to see if they do the right thing to update their online inventory and found they only updated the inventory of the left side parts as the right side still show available. If you are very close to the location maybe worth your time. However you cant trust they have the inventory in stock based on how they update the online inventory. Net result 2 hours road time.. 45 min wait.. no parts for the effort.

I called in and Grace answered the phone looked up my part... was honest and transparent and gave…read moreme the option for delivery to a shop near me because I wasn't close. She was so polite and helpful and gave me great customer service. I was so stressed & she made me feel so much better by her calmness and professionalism. Thanks Grace and Phil !

Sold me a broken transmission for 500 when I called to tell them thy said my e he put in wrong it's…read moreas certified shop

David gave me a great lesson on my chainsaw, need to get some clean gas and see how it runs, Thanks…read moreDavid

Always my go to place for anything Auto related. Knowledgeable staff and a welcoming environment…read more Great service on warranty related issues as well.

Very helpful on the phone the gentleman was very informative let me know what was best for my car…read more I appreciate the knowledge I do recommend

I will NEVER buy another junkyard battery.. I bought a battery for my car and it did not work. I…read moretook it back and they exchanged it, but it did not work either. I took the battery to Autozone and they said it was no good. So, I am $50 in the hole. I could have bought a new battery and been done. Lesson learned.

I went in for a battery and the were difficulties and it was looking pretty bad for me. Welby is…read morethe store manager and he stepped in and got it done and did a fantastic job! This guy is the best ever and he really came through for me when I needed it. This was not easy at all and I could not have done what he did. I am so proud to have this be my parts store and you have earned my business forever. Welby, you are an amazing Manager and you are a blessing to me, thank you very much good Sir!

I have to say this store has been in my family for years! We have always visited this store when we…read moreneed anything for our vehicles and I'm an Advanced Auto Parts customer Forever. On October 20, 2023 I went to start my car only to notice the battery was dead. I called my insurance and got a jump and to my surprise the damn thing went out again a week later. I went to the location near my home off Cheshire and bought another battery. I tested my Voltage and Alternator and all is fine and above the suggested Amps. I drive a 2013 Honda Accord and rarely drive it so although my car is 10 years old, its paid off and in amazing condition. Fast Forward to Late December into the New Year and I notice the battery keeps dying! I'm literally screaming that this is a new battery and my Alternator is fine. I call Geico again, get a jump and head to my destination! Upon leaving, I crank to start, and it's dead again! I'm pissed!..... I get a jump from my brother and my dad tells me to disconnect the battery while the car is running and if the car still operates the battery is faulty! I did this little trick and sure enough It was the battery! Now my father made his remarks about getting batteries from Advanced Auto (which I now know) but the reason for the 5 stars is the Associate. I don't think his name is Welby as that's what's on the receipt but he was a Hispanic man that worked the evening of 1/6/2024. I want to say Jesus but I could be wrong. This man serviced the entire store, exchanged my battery for a new one, installed it, changed another customers windshield wipers and helped a customer install new headlight lightbulbs. He did this while going back in the store ringing up customers. He was the only associate there so If corporate sees this, Please give this man some help! His ability to remain patient yet service our needs was remarkable! One thing I notice about this store is it generally changes staff a lot. If anybody sees this go ahead and offer this guy a good position or lead role because he is really adding value to this store and helping a lot of people!

CRISTIAN MARTINEZ- helped me install new windshield Wipers! And was super helpful !! He went above…read moreand beyond to ensure they were the perfect fit for my car, even taking the time to show me how the locking mechanism works. It is rare to find such genuine, friendly service these days. I truly appreciate his patience and expert assistance during my visit. AutoZone is lucky to have such a dedicated professional on their team. Thank you again, Cristian!

I came on a Tuesday night the girl working the night shift was super professional super nice and…read morehelps a lot

The worst Auto Zones !!! Workers have no common sense . I specifically ask ISAIC for assistance…read morewith a return and the dummy did something completely incorrect so now I'm out $56 and then he had the nerve to state that if I got an issue to speak to his manager and walked away . I would not recommend anyone to shop here.

AutoZone is one of those stores that you go buy with confidence because the people who work there…read moregenerally know their stuff. I'd say if you need any parts for your car and want to fix it yourself this is one of the top places to go in Lawrenceville. My most recent visit included picking out windshield wipers for our Honda. I asked the representative who was working the floor that day and she led me to the section within in seconds. When I asked her for a suggestion, well, she answered that one also. The only drawback to this place that I can think of is that it's a little tricky to get to. It's viewable from Sugarloaf Parkway but you have to get to the entrance from Five Forks Trickum (sp?). The prices are right, the products are right, the service is right. 3.99 stars rounded up! Yay for Autozone!