This company didn't know what they were doing when they towed my wife's car. As a result I had to…read morereplace not only the flat tire but an entire axle. Because of their mistakes my car needed more work. I filed an insurance claim and got reimbursed for the damages, but after I'd contacted my insurance company, the tow truck driver CALLED ME AT HOME to whine and guilt trip me about how he might lose his job. There are so many levels on which this was inappropriate, I don't even know where to begin. From this point on, I'll never deal with Fast Car Towing again.

When I found myself stranded in Trader Joe's parking lot yesterday, I was lucky enough to have…read moreSaturn Roadside Assistance to help me out. George from Fast Car Towing arrived within 15 minutes, and immediately ascertained that it was not the battery, but rather an electrical problem I was dealing with that would end up in my being towed to the closest Saturn dealership. The whole time George was dealing with my problem he was polite, patient, and friendly. His truck was very clean and pleasant, and I felt very secure in knowing I had someone who was so happy to help me get my problem solved. I would highly recommend Fast Car Towing!

Thank you Valley Express, and especially Sam, for being so wonderful to me! Car issues are never…read morefun, especially as a female, and Sam was professional and very knowledgeable. He was quick and the service was affordable. Hoping I don't have any more car issues, but if I do I know who I'm calling. Also, I learned a few tips about my car. Would highly recommend to anyone in the area.

Wow, I never thought I would have such a great rowing experience but this company proved otherwise…read more My car had a flat tire with a broken axel or something and my insurance is based in Michigan so it was taking forever (not to mention I wasn't even sure if it was covered). I looked up towing places and I came across Valley Express Towing. I called them and they arrived in less than a half hour to pick up my vehicle and tow it to the closest dealership to have it fixed. I was so relived when Sam cam and picked up my vehicle. He was so nice to me. I was having such an awful day and when he arrived I knew things were going to be better. Thank God for this place! I still don't know if insurance ever picked up my car!

I got locked out of my vehicle in a remote area. Their car lockout service was reliable and quick…read more Highly recommended! Fair pricing.

This business is being confused with another company with a similar name out of Fullerton that is…read moreroutinely being dispatched by insurance companies. It's that other company (Angel City Towing vs. Angel's City Towing) that is providing the bad service and taking forever to show up and/or never showing up at all. I feel badly that there are so many negative reviews for this business that are unwarranted, so I wanted to take a few minutes to share my experience in hopes that it will help others. Similar to other reviewers, I also had the experience of waiting over 1.5-2 hours for a tow from when I placed a call to my insurance company's roadside assistance. The person I spoke to at my insurance company said the tow company they'd gotten for me would call to give me an ETA, but unfortunately I didn't get the name of the company from them before we hung up. So after I'd been waiting for over 45 minutes, I tried calling my insurance company back and had to jump through a bunch of hoops to get ahold of a live person again that could finally tell me which company had been dispatched to give me a tow. When I finally get an answer (an hour plus later) they tell me "Angel City Towing", which still has not called me with an ETA. So I do a quick google search and find Angel's City Towing (in El Monte) and assume this must be the right company (based on proximity as I'm stranded between Irwindale and Baldwin Park.) I call their number and get ahold of Mike immediately and he explains what's happening. He even comes out to meet me within 10 minutes of chatting on the phone with him. Mike and his colleague actually waited with me until the guy from Angel City Towing (in Fullerton) finally arrived because Mike is understandably frustrated and curious to see who this other company is that my insurance company (and countless others) are dispatching to their unfortunate customers who need a tow in this area. When the driver from Angel City Towing (in Fullerton) finally shows up (another 30+ minutes later) - a full two hours from when my insurance company had called on them to help, it's a young kid who couldn't care less about how long I've been waiting. He has an unmarked truck, there's no DOT information or any signage listed on the vehicle identifying them as Angel City Towing. When I asked about it, his answer is simply "I'm just the driver". After pressing him a bit more about it, he shows me a photocopy of a DMW title stating that the truck belongs to Angel City Towing out of Fullerton and says they've been in business for less than a year. I asked if he could show me a driver's license as I still didn't feel comfortable giving him my vehicle and he said he didn't have it on him. What?! There was no way I was letting him take my car, so I called my insurance company back to get verification that this was all correct and even they can't verify that this is the company they thought they had contracted. I asked if we could switch over to Mike's company (the actual Angel's City Towing I quickly found on google) and of course insurance has to go through the whole dispatch process again and sadly it didn't work out for us to give Mike the business as he had to go to another job and had already been waiting with me and helping me out for an hour as I tried to get the insurance paperwork switched over. In the end I eventually got a tow from another company my insurance company contracted that was clearly marked, DOT info, etc, but good lord what a nightmare this was due to poor due diligence of my insurance company and the dispatching company that manages all of these tow truck businesses. I feel awful that Mike's company is missing out on business because they're being confused with this other company out of Fullerton and getting all of these terrible reviews that belong to them. Mike's trucks have DOT info, he and his guys are in uniforms and his colleague even helped me with my vehicle (removing the metal & tarp debris that flew towards me on the 605 freeway and got lodged underneath my car to start this whole mess). Pulling that out of the bottom of my car was difficult but necessary so my car would be able to get on the tow truck for the company that finally towed it to my house. I'm so thankful to Mike and his team for their help. My experience with them was 100 percent positive and I absolutely would have given them the business if we hadn't had to deal with all of the insurance & dispatching mess we had to endure. I hope that other company with a similar name out of Fullerton gets kicked off the dispatching service immediately and shut down quickly for providing such terrible service so Mike's business doesn't continue to take on any more of their bad press. Attaching pictures of the company out of Fullerton in hopes that they don't waste anyone else's time and sanity.

My auto insurance policy covers towing services and I needed to get my car towed to a mechanic, so…read moreI contacted them who contracted Angels City Towing. My insurance company said Angel City would arrive between 60 - 90 minutes.. 52 min later, I got a call from Angel City (Alex) saying that before he could dispatch a driver, he needed to collect $57 because the towing distance was over 5 miles (when I navigated myself, distance only showed 4.6 miles, but I digress). According to Alex, distance was 5.5 which warranted the $57 charge. Since it has already been an hour waiting for the tow, I gave him a credit card number, he changed me $59.57, $57 + a credit card transaction fee, and after the charge cleared he said his driver would be at my location for pick up within 20 minutes. An HOUR LATER a driver, Angel, shows up and starts hitching my car. If it weren't for my Ring, I wouldn't have even known he was there. About 20 minutes later, he finally gives me a call saying he needed my keys to finish the hitch. No apology for the delay, nothing. As far as service, it was fine. I don't know what the average time is to hitch a car but it took about 30 minutes. I rode in the tow truck because I needed to talk to the mechanic & on the ride, just to confirm my suspicion about them incorrectly charging me, I watched the odometer and the distance was in fact 4.6 miles to the point. The fun doesn't stop there! My insurance company calls me to find out how service was so I let them know about the charge and how it took a total of 2.5 hrs to finally get towed from the time of the initial call and the service agent, Pam, let's me know they should never have even charged me at all and that 100% of my towing services are covered up to 50 miles, so I called Angel City again letting them know I was improperly charged and Alex told me there's nothing he can do because my profile only shows coverage up to 5 miles. I initially wanted to give 1 star, but updated to 2 because I was able to call back and get a receipt for my charge. My insurance company is going to reimburse me, but I had to go through the trouble of fronting the bill and submitting a claim. If I am assigned this tow company again, I will request another.

The service I received was wonderful. They were polite and courteous. They changed my tire quickly…read moreand had me on my way in a matter of minutes.

My SUV Benz battery was dead due to the light switch being left on in a different position rather…read morethan the auto setting that moved by the place I get my car washed! Drats on them but I need my car now! I called my insurance provider who dispatched on of what I understand to be 40 different vendors that they have access to. Bisbee Roadside Service was called and within 30 minutes were at scene. The owner of the company happened to be the tech to get this Benz running! Jose Medina knew exactly what to do and how to battery jump my car. I had no idea where the battery was which was not needed as I find out it's under the front passenger seat! Bottom line Bisbee saved the day from being rotten. My insurance covered the event and Jose mentioned that standard charge for attending such a issue would run around $ 75 and to let my friends that his business would charge only $25 depending on the distance. I highly recommend them!

They towed my car because I was parked in the wrong spot less than a mile away and stored it for…read moreless than an hour and charge me $495. They also had me wait at least 20 minutes while they had to get on the phone and have my Zelle approved. When I got in my car cause it was 100° outside he actually blocked his tow truck in front of my car as if I was just gonna drive away treating me as if I was a criminal. They are predator rip off place don't recommend at all.

Tow company cracked my car. Towed it incorrectly and cracked the frame. I have $15,000 in damage…read moredue to their incompetence and so far they refuse to respond and will have to probably take them to court while I cant drive my car.

Emilio contacted me when I reached out to them via their website. I sold my 2003 Hyundai Santa Fe…read moreGSL to them. They Gave me more than the KBB site! Simple pick up, too. Even though my car started and run just ​fine, they were nice enough to pick it up from my location in Orange County. Great service. Will call them again in the future if I have a car to sell!

02/04/2021: On September 28, 2019 I junked a car. On January 25, 2021, it was involved in a traffic…read moreinfraction. The junk yard did not transfer the car and now I'm holding the bag. The owner has offered help which is why I gave it another star. Will update as the owner helps with this situation and will remove if they resolve it. 02/05/2021: Upgraded to three stars. The owner has been helping through the process of resolving this, but still not completely out the weeds. I appreciate the owner's response. 02/10/2021: Owner went silent and is avoiding the issue. Most likely will need to pursue legal action. I did submit a release of liability which is a must for these situations. It was relatively difficult to find the address of his business. His card only had his phone number, but I was able to find his information through the county's business registry for C3695077    LA JUNK CARS : EMILIO VAZQUEZ MENDOZA which is currently a suspended business.