Thank you James Banh and his team at Starwest Ins for saving me over 1,000/ year…read moreI was with Statefarm and I was paying over 1,825 , they got me same coverage with Mercury for 1,257. Thank you James. If you need insurance please call these guys they have first class service. I can call , text, email them and they respond !

My family has been with Starwest since 2017. Multiple policies (a total of 8 and counting) James…read moretakes care of us all. Communication is very prompt and the rates are great. We will continue to use Starwest as our kids leave the nest and need their own policies.

My man Bach did his magic, quick and smooth. Nothing but appreciation for his expertise when it…read morecomes to getting me a sufficient policy. Bach brokered an out of state policy for me when everyone else I checked with declined to write. Love how he actually took the time and explained the current insurance landscape here in Californian too. 10/10

Great people that really want to help.. she gave me good advice without trying to charge me or get…read morea contract

I'm back with another 5-star update because Mark continues to deliver outstanding service year…read moreafter year. I recently purchased a new vehicle and needed my insurance updated before heading to the dealership. I reached out to Mark, and just like every other time, he came through instantly. Within minutes, my policy was updated, proof of coverage was sent, and everything was squared away so I could pick up my car without any delay or stress. What I appreciated most was how fast and smooth the whole process was -- literally one message to Mark and he handled the rest. Great communication, no back-and-forth, no waiting, just results. It's exactly the kind of reliability that's hard to find these days. This second experience just confirms what I already knew: Mark doesn't just set the bar high, he maintains it. If you want an agent who is responsive, efficient, and truly on top of things, Mark is that guy. Still A+ service -- and now proven again over time

I am concerned about the 2026 lawsuit against State Farm by California Insurance Commission that…read moreState Farm acknowledges some 'oversights' regarding, so will put my original review on hold until after the hearings. California Insurance Commissioner Ricardo Lara initiated legal action against State Farm in May 2026, accusing the insurer of systemic mishandling of claims following the January 2025 Los Angeles wildfires. The state seeks to suspend State Farm's license for up to a year and levy millions in penalties. Investigation Findings & Legal Action The Allegations: State Farm allegedly delayed, underpaid, and buried policyholders in red tape. The company handled approximately one-third of all residential claims following the Palisades and Eaton fires. The Violations: An expedited investigation of a sample of 220 claims found 398 violations of the California Insurance Code in more than half of the reviewed cases. The Penalties: The Department of Insurance filed an Accusation and Order to Show Cause, the first step toward an administrative hearing, seeking to suspend State Farm's certificate of authority to issue new policies for up to a year. State Farm's Response: State Farm acknowledged certain errors but characterized them as "unintentional oversights" and "file-specific errors" by claims handlers, and stated it had completed a training to correct the issues. P.S. I am sorry that Mark chose to imply that I would ever INITIATE contact him when he was in the hospital waiting for his son's surgery. It was Mark who responded during that time to my earlier emails - and only THEN did I know he was in the hospital. That kind of misleading accusation about a customer is not appropriate for a professional. I clearly added that I would wait for the results of the lawsuit, but felt it important to mention because my previous review was for HIS GOOD HANDLING OF ME AS A SALESMAN FOR A NEW CUSTOMER, since I had not actually dealt with State Farm before.

Gia my tax prepaer is very thorough. I am satisfied with this service. Will definitely come back!read more

Winn Financial is Super nice, pleasant and efficient. I highly recommend Winn!…read more Thank you.

They do everything fast and perfect When i have something…read moretodo They do very good job Thank you so much

Office Good Insurance provides excellent customer service, a wide range of insurance options, and a…read moreconvenient and efficient claims process. I highly recommend them for reliable and high-quality insurance coverage.

Heard good things about this office from friends and I decided to buy my house and car insurance…read morefrom them. Gotta say their prices are the lowest out of 4 agents I called,also from same popular insurance companies and same cover, so of course I have to aim for the best price and JSC had that fulfilled.

We worked with Steven Giang. He is referred by another insurance company. We are very happy with…read morehis services. Highly recommended!

I've been buying insurance from TMN for ten years now…read more The employees have also been there long term and they're all very adept and knowledgeable. I'd recommend TMN Insurance if you're looking for help from experts.

Got my insurance here for a new car I purchased recently…read more Services was great, their insurance rates are even better.

My FIL recommended James after 20+ years of successful partnership. James has given us the most…read morecompetitive prices and coverage on our car insurance since 2021. When my wife and I began our home purchase we knew we could count on James for homeowners insurance. In the state of CA, that's tough since they're all leaving! No task too tough for James though. We recommend and trust him completely. James will come through every time and make sure you are taken care of. We hold him in high regards!

First and foremost, Il'm thankful to find an experienced and trustworthy insurance broker, James…read moreBanh. He provided quotes for my son's vehicle and insurance was provided the same day. James is very knowledgeable. When my son's former insurance company informed us that they were no longer able to provide insurance and was going out of business. We called James and he searched and provided us the best quote and insurance coverage was provided the same day. My boyfriend recommended James since he has insurance here too and has recommended him to several people. Besides, I believe by the word of mouth theory. So once my son purchased his insurance here. My ex father in law decided to purchase his insurance here, too. The only reason I don't have my insurance here is because James was honest to inform me that I already have the best rate from my insurance company. So I highly recommend this place for your insurance needs for their knowledge, honesty and outstanding customer service.

Fast Facts: Professional, efficient, and knowledgeable…read more Kelly and Iris continue the reputation of State Farm Insurance being one of the better insurance companies available. This is my first policies with State Farm and now I see what I was missing! What I'm Reviewing There's a lot of services from an insurance provider so this 5 star review is specifically for: -Quoting and starting an auto policy was easy as pie. All done by email -Quoting and starting a motorcycle policy, also just as easy -Quoting and starting home insurance policy. Very informative, explained my coverage, and any steps I should take to make the most of my policy -Questions about property insurance - straightforward and knowledgable -Pricing was competitive. While not cheapest on the dollar, when considering the service level Kelly's team provided a compelling reason to switch What I Hope Never to Review -One day I may have to file a claim. If service is as good as above, I'll be a customer for life!

I can't say enough good things about Kelly Duong and her State Farm company…read more Kelly is super professional, helpful, friendly. We love her calmness along with her know-how help get things done fast for us in some difficult situations. We have both house and automobile insurance with Kelly. Kelly is by far the best agent we have dealt with. It's always nice to deal directly with an agent instead of assistants. We highly recommend Kelly and her company for any insurance needs.

This was, without question, one of the most infuriating and unacceptable experiences I have ever…read morehad with any company. I was passed around from rep to rep like nobody wanted to deal with me, and after wasting my time bouncing between departments, I finally got someone on the line--only for things to get even worse. The representative I ended up with was flat-out rude, unprofessional, and downright aggressive. When I told him I didn't have my VIN number on hand, instead of helping me or offering alternatives, he got irritated and actually started cursing at me in Spanish. Let me make this clear: that level of disrespect is absolutely disgusting and completely uncalled for in any customer interaction, let alone when I'm literally trying to purchase a service. I tried calling back to file a formal complaint, hoping someone--anyone--would take the situation seriously. Instead, I was met with nothing but resistance, excuses, and a wall of people who clearly had no interest in helping or holding anyone accountable. It honestly felt like the entire company was structured to make customers give up. I walked away from this feeling disrespected, shocked, and furious. No one should ever be treated this way, and I want others to know exactly what kind of behavior they might face. Avoid this company at all costs. This entire experience was completely uncalled for, unacceptable, and nothing short of infuriating.

Thinking that Freeway Insurance might be a better deal than Mercury Insurance, I was floored when I…read morewas quoted $1,000.00 more a year than I was already paying. I have no accidents, no tickets, and own multiple vehicles. So I guess, don't be fooled by the commercials. I don't know why insurance companies say they're better than each other, trying to justify the expensive amounts they charge, when services they provide ARE THE SAME, but are vastly different in COST. I've had a few different insurance companies over the years, and have had accidents happen, none of which were my fault, but each insurance company really did not live up to what I purchased, meaning they didn't want to live up to the contract, making me force the issues down their proverbial throats to get what I paid for. But to pay an exorbitant rate and get less than satisfactory service isn't a good thing, and after researching existing Freeway Insurance customer reviews, I made a conscious decision to not purchase anything from them. All insurance companies have the same exact coverages that you can get, but their rates are all varied. So you have to decide which one lies to you the least. And which liar you can afford.