I have AAA insurance and they dispatched SAN GABRIEL VALLEY TOWING . I only had to wait 15 minutes…read morethey got to my location super fast . My tech guy name is Jonathan he was so professional and helpful , he changed my flat tire in record time , also gave me information to be safe driving with my spare tire I will recommend this towing customer 100% - fast respond - excellent customer service - they kept calling me with ETA arrival Thank you for helping me with my flat tire and thank you Jonathan for being so professional .

I used SGV towing via AAA for a battery issue I was having. They came 10-minutes after I reached…read moreout to them and they were fast and efficient. The gentleman who came to help me out with my car was very informative on what was going on. He was able to replace my battery but mentioned to me that I needed to still change out my alternator as that was the main issue with the vehicle. Thank you SGV towing for being fast and efficient, especially for someone with a busy schedule like myself!

This business is being confused with another company with a similar name out of Fullerton that is…read moreroutinely being dispatched by insurance companies. It's that other company (Angel City Towing vs. Angel's City Towing) that is providing the bad service and taking forever to show up and/or never showing up at all. I feel badly that there are so many negative reviews for this business that are unwarranted, so I wanted to take a few minutes to share my experience in hopes that it will help others. Similar to other reviewers, I also had the experience of waiting over 1.5-2 hours for a tow from when I placed a call to my insurance company's roadside assistance. The person I spoke to at my insurance company said the tow company they'd gotten for me would call to give me an ETA, but unfortunately I didn't get the name of the company from them before we hung up. So after I'd been waiting for over 45 minutes, I tried calling my insurance company back and had to jump through a bunch of hoops to get ahold of a live person again that could finally tell me which company had been dispatched to give me a tow. When I finally get an answer (an hour plus later) they tell me "Angel City Towing", which still has not called me with an ETA. So I do a quick google search and find Angel's City Towing (in El Monte) and assume this must be the right company (based on proximity as I'm stranded between Irwindale and Baldwin Park.) I call their number and get ahold of Mike immediately and he explains what's happening. He even comes out to meet me within 10 minutes of chatting on the phone with him. Mike and his colleague actually waited with me until the guy from Angel City Towing (in Fullerton) finally arrived because Mike is understandably frustrated and curious to see who this other company is that my insurance company (and countless others) are dispatching to their unfortunate customers who need a tow in this area. When the driver from Angel City Towing (in Fullerton) finally shows up (another 30+ minutes later) - a full two hours from when my insurance company had called on them to help, it's a young kid who couldn't care less about how long I've been waiting. He has an unmarked truck, there's no DOT information or any signage listed on the vehicle identifying them as Angel City Towing. When I asked about it, his answer is simply "I'm just the driver". After pressing him a bit more about it, he shows me a photocopy of a DMW title stating that the truck belongs to Angel City Towing out of Fullerton and says they've been in business for less than a year. I asked if he could show me a driver's license as I still didn't feel comfortable giving him my vehicle and he said he didn't have it on him. What?! There was no way I was letting him take my car, so I called my insurance company back to get verification that this was all correct and even they can't verify that this is the company they thought they had contracted. I asked if we could switch over to Mike's company (the actual Angel's City Towing I quickly found on google) and of course insurance has to go through the whole dispatch process again and sadly it didn't work out for us to give Mike the business as he had to go to another job and had already been waiting with me and helping me out for an hour as I tried to get the insurance paperwork switched over. In the end I eventually got a tow from another company my insurance company contracted that was clearly marked, DOT info, etc, but good lord what a nightmare this was due to poor due diligence of my insurance company and the dispatching company that manages all of these tow truck businesses. I feel awful that Mike's company is missing out on business because they're being confused with this other company out of Fullerton and getting all of these terrible reviews that belong to them. Mike's trucks have DOT info, he and his guys are in uniforms and his colleague even helped me with my vehicle (removing the metal & tarp debris that flew towards me on the 605 freeway and got lodged underneath my car to start this whole mess). Pulling that out of the bottom of my car was difficult but necessary so my car would be able to get on the tow truck for the company that finally towed it to my house. I'm so thankful to Mike and his team for their help. My experience with them was 100 percent positive and I absolutely would have given them the business if we hadn't had to deal with all of the insurance & dispatching mess we had to endure. I hope that other company with a similar name out of Fullerton gets kicked off the dispatching service immediately and shut down quickly for providing such terrible service so Mike's business doesn't continue to take on any more of their bad press. Attaching pictures of the company out of Fullerton in hopes that they don't waste anyone else's time and sanity.

My auto insurance policy covers towing services and I needed to get my car towed to a mechanic, so…read moreI contacted them who contracted Angels City Towing. My insurance company said Angel City would arrive between 60 - 90 minutes.. 52 min later, I got a call from Angel City (Alex) saying that before he could dispatch a driver, he needed to collect $57 because the towing distance was over 5 miles (when I navigated myself, distance only showed 4.6 miles, but I digress). According to Alex, distance was 5.5 which warranted the $57 charge. Since it has already been an hour waiting for the tow, I gave him a credit card number, he changed me $59.57, $57 + a credit card transaction fee, and after the charge cleared he said his driver would be at my location for pick up within 20 minutes. An HOUR LATER a driver, Angel, shows up and starts hitching my car. If it weren't for my Ring, I wouldn't have even known he was there. About 20 minutes later, he finally gives me a call saying he needed my keys to finish the hitch. No apology for the delay, nothing. As far as service, it was fine. I don't know what the average time is to hitch a car but it took about 30 minutes. I rode in the tow truck because I needed to talk to the mechanic & on the ride, just to confirm my suspicion about them incorrectly charging me, I watched the odometer and the distance was in fact 4.6 miles to the point. The fun doesn't stop there! My insurance company calls me to find out how service was so I let them know about the charge and how it took a total of 2.5 hrs to finally get towed from the time of the initial call and the service agent, Pam, let's me know they should never have even charged me at all and that 100% of my towing services are covered up to 50 miles, so I called Angel City again letting them know I was improperly charged and Alex told me there's nothing he can do because my profile only shows coverage up to 5 miles. I initially wanted to give 1 star, but updated to 2 because I was able to call back and get a receipt for my charge. My insurance company is going to reimburse me, but I had to go through the trouble of fronting the bill and submitting a claim. If I am assigned this tow company again, I will request another.

I got service from these guys a few days ago and at first thought I would be giving them a bad…read morereview because the truck was very late, and it didn't seem like the management was going to even give me a courtesy head's up about that and I had to call to ask what was going on. But when the guys showed up the service was very good. Guy was really savvy and was able to get my car started to where it ultimately didn't need the two but still needed to get to the dealership, and they gave me a courtesy follow to make sure that I got there OK. They also lowered the quoted price a bit since it didn't turn out to require the tow. Wish they'd had better communication about how late they were running but then the service was really solid once they got there.

My son was driving home from work last night and something hit the underside of his car. It broke…read morethe mount that holds his oil filter, around 10:30PM. Called AAA around 11PM. First truck shows up about an hour later, says he can't tow the car because it's too low. So we had to call AAA again to request a special truck to tow it. another hour passes and I call back and they claim they went to a wrong address. We were not at a specific address, we were on the freeway. So they dispatched another truck. Another hour passes and they call me back to say there no trucks available until 7AM. So we start calling every tow truck company we could to find someone that would tow the car. Most of the places said no. Finally found one. It was Exline towing. By this time it was 3:30AM. Good thing it opens at 3:15AM. AAA sucks. The last time I called for them for a tow it took them 4 hours to get there. Bottom line is Exline saved our butts. He was courteous and he got to us in 15-20 min.

Showed up QUICKLY and got me back on the road ASAP. I wish Subaru Roadside Assistance had contacted…read morethem first I would've been on my way in less 40 minutes. Great customer service - Luis called me straight away after he was dispatched to let me know his ETA and all around was just helpful / informative + he passed the vibe check (my dog was with me in the car and didn't bark - she doesn't bark when she senses someone is a good person/ that there's no threat - definitely recommend them. Thank you!

The cost for the requested service was great value. The driver was polite, on time, and did…read moreeverything he could to ensure the service was perfect. I was also happy with his innovation given I had a dead vehicle parked in a small garage and he maneuvered it to get it out without ever being close to hitting a wall. Thank you!

Ramirez Towing is top notch. We broke down the other day in the middle of auto center drive, none…read moreof the dealerships would help us push our car out of the road. Even Toyota where we were trying to take our truck for service. Manny at Ramirez towing stopped to check if I was ok and to see if there was any way he could help. Manny was amazing and even knew based on the way our battery looked that our battery was failing. His knowledge helped get us back in the road and into the dealership just by pure fate! Customer service went above and beyond thanks to Manny. If I ever need a tow I'm calling these guys!

Terrible service tow truck driver delivered my car and when I told him where I'd like it place the…read moredriver refused and told me where he would drop it off. The spot I picked was a problem because he would have to be next to a tree that might scratch the truck from the top. Now I have to hire another tow service to move the car because it was placed on a hill and it can't be repaired on the hill.

Responded fast and got my car to my location quickly. My car is a4 wheel drive and they were able…read moreto accommodate for that as well. Make sure to call them because yelp messaging is kind of slow. They are a 24/7 service. Very kind and let's you ride in their front seat if you don't have a ride to your drop off location.

I was stranded at the side of the road for about 20 mins when Expo towing showed up. Thank you for…read morehelping me get off the freeway safely! Much appreciated

I rarely come across companies nowadays that I genuinely appreciate, but this is one of them. The…read morecustomer service couldn't be better and they hold themselves to a standard that is above what most expect. AWESOME! 5 Star Haul Away Service. I had huge piles of dirt and bricks, I contact Delia through yelp and she quickly replied asking me to send her some photos, then she gave me an estimate and told me that if I'm flexible with the time they will come the next day, and will call me and 1-hour ahead! Delia, Joe and their partner arrived the next day ready to work! It took them about 30 min to remove all the dirt and some extras. We were so Happy we have found them! Two months after we called them again, we had to remove piles of cement from our backyard. They came the same week and we had the same experience as the first time! They worked quickly and cleaned up the entire area afterward. They even cleaned this area of my driveway that got dirty. Swept it and placed the debris in the trash. Highly recommend these guys and I don't write reviews often but felt compelled considering my experience!!!

We highly recommend! Very responsive, professional, best price. Sent photos via text and got an…read moreimmediate quote. We got next day service, we're very satisfied and will call them again when we have a stack of junk to remove.

Requested a towing service from AAA after a nasty car accident and this was the provider they set…read moreme up with. I called at 1:05pm for my car to be towed and was given an ETA of about 2:07 for pick up. When 2:30 rolls around, I call AAA and they say that they're working on a tow truck for me. I call again at 3:30 to follow up and was told that they were working with Cali Towing services to get me a tow truck to tow my vehicle. Apparently their data machine was down and no one had told me what was happening. Finally, at 5:40pm I get a tow truck from Cali Towing Services...about 4 hours after my originally quoted ETA. I understand that it's New Year's Eve and that there are not that many willing workers. I can be forgiving of the longer than usual wait times because it's a holidays and most places are short staffed. But it is important to communicate these updates with your customers. The lack of communication is what upset me. Furthermore, when my tow truck did arrive, the attendant was extremely rude towards me. My car was badly damaged and totaled in front. He stepped out of the vehicle and immediately demanded that I explain to him why I needed his services. When I pointed out the damage on my car, he sighed frustratedly and demanded that I give him my drivers license and car keys. I offered to show him my AAA card because I was instructed to have that ready. He just waved his hand at me and asked me why I was trying to give him his AAA card. He did not wear his mask properly; it was hanging by his chin and not covering his nose and mouth. He seemed to be annoyed at my presence and didn't really explain what he was doing. Again, I understand that no one wants to work on a holiday, but I don't think it'd be asking too much for the guy to crack a smile. It was cold, it was dark, and I wasn't having the greatest day myself. Also, as a registered nurse, I can empathize with how much it can suck to work weekends and holidays. I get it. But it wouldn't hurt to treat your customers with a tad bit more courtesy. I appreciate these services but I don't appreciate being treated like an annoying burden, which is how this guy made me feel. He hooked my car up to his tow truck then waved me off and told me "you can leave now." When I tried to offer him some information on where he can park when he got to the drop off point for my car, he cut me off and was like, "well you're gonna be there when I'm there so why are you telling me this now." When he arrived at my home to drop off the car, he kept gesturing at me and waving at me frustratedly while asking me where to park the tow truck. Sir, I was trying to tell you this information earlier before you cut me off and put me down for sharing this info!! When he took my car off of the tow truck, it was on a busy road and he simply left the keys in, and got in his tow truck. No explanation on what was happening. He didn't turn on my hazard lights. He didn't let me know if there's anything else he needed from us. He just...walked away and left. I just....assumed that he was done...and drove away. And that was it. I felt like he wanted to keep our interactions to a bare minimum and that he really didn't want to deal with me at all.

Great service! I had a flat tire and they literally came to my rescue after AAA was taking far too…read morelong. At the end of the day, nobody wants to get a tow but at least it was fast, the driver was courteous and reasonably priced! Thank you guys for the work.