Martin from Jans Towing was amazing ! Super friendly and professional.. He made the whole process…read morealot easier which helped relieve alot of stress on my end especially being a woman and alone at the time I broke down. He made sure I felt safe and got me home safely as well.

The lady at the window is very rude and unprofessional, you ask something and after a long silent…read moremoment she answer on a bad mode THE WORSE SERVICE EVER !!!! What a shame !!!!

THE TOW SERVICE WAS PHENOMENAL COMPARED TO EVERY TOW IVE EVER DEALT WITH OR HAD TO REQUEST…read more Initial ETA 40-70min so I figured at least 2 hours lol ..... NOPE!!! VIC WAS THERE IN ABOUT 15 mins!!!!! Didn't have to call or contact me and found me immediately!!!! Was the friendliest driver I've come across as well I've unfortunately had to use tow services one too many times and wish I would have known about VIC & ALL DAY TOW 626 ALONG TIME AGO!!!!!! "15 minutes people"!!!!! Granted it might not always be that quick I would have been satisfied if they made their ETA TIME WINDOW of 40/70min initially given. Also was a FRIDAY NIGHT *** (COMPARED TO THE LAST COMPANY I USED ) ----- AAA ----- took 3-4 hours!! while I was in a pitch black canyon area no street lights no phone service unless I walked 1/2 mile in complete darkness down the road wating for a 2-3 mile tow. Not to mention the 45 mins it took him to try and strap my bike down and ended up doing it myself "AAA" tow for motorcycle complete garbage! Approximately 5 hrs to get to me and tow my motorcycle 2.5 miles . VIC GOT TO ME LOADED MY BIKE AND HAD ME HOME IN SAN FERNANDO /SIMI VALLEY AREA IN ABOUT AN HOUR TOTAL !!! 35+ miles NOT TO MENTION I WAS ON THE PHONE WITH AAA prior to contacting ((( ALL DAY TOW 626))) my mistake lol which I pay yearly for as well as EXTRA for RV/MOTORCYCLE ON TOP OF THE PREMIERE 100 mile tow, they did everything to give me the run around and told me I'd only be covered for 7 miles when I needed to go approximately 35 miles! Told me they'd set up a call back for tomorrow with a supervisor SHAME ON YOU AAA not acceptable I'll be calling and canceling no doubt first thing tomorrow !!!!!!!!These guys set the bar for tow service!!!!!!! ALL DAY TOW 626 Thank you so much for your awesome service you saved my a**! I wish I would have called these guys off the bat!!! Sentry MOTORCYCLE ROADSIDE ASSISTANCE FOR THE WIN!!!! BEST VALUE BEST SERVICE BEST TOW EXPERIENCE IVE HAD TO DATE!!!! (DISCLAIMER) !!!!!!! NO ONE ASKED ME NOR IS PAYING ME IN ANYWAY FOR THIS REVIEW!!! COULDN'T JUSTIFY ONLY TIPPING THE SERVICE WAS THAT GOOD. I felt compelled to write a legitimately honest review for these guys !!! Ps please excuse the lengthy review, as I still feel words can't justify the quality customer service received in the world where customer service is dying and diminishing day by day.

I hate to and don't usually leave bad feedback. However, this company so deserves this…read more I requested a tow around 11a thru my insurance company. They sent out All Day towing. I was contacted not long after my request saying they would be there in 45 min. to pick up my truck. 2 hrs later I got a text saying another 45min. This went on all day. By 5pm, they never showed. The following day they were sent out. After being sent out again, and being told by them again it will be 45min. 1 1/2 hrs later they showed and towed my truck. When talking with their dispatch, he was very rude, and the driver could care less and passed the issue back to dispatch claiming he was only a driver.

Amazing customer service, great repair service and great communication throughout the repair.read more

Went in for front bumper repair and Richard got me all set up and kept me updated throughout the…read moreprocess. The repair time took a little longer than the estimated time, but he got the car finished when I needed it. Front bumper looks great now, like nothing ever happened. Thank you!

Such good communication throughout and even after when they dropped off our car for us at the…read moredealership. Was prompt and accurate in their time estimation of arrival. Wish more towing companies had similar service.

.After having some engine problems, I had to get my car towed to the nearest dealership . JC , the…read moredriver, showed up earlier than expected!! he did a great job , he's polite and very professional. Also, the tow truck is very well kept and super clean inside :) Thank you for taking care of my car! Highly recommend their services if you should happen to have a need.

Excellent service very friendly and explained everything I needed major service and he finished in…read moreone day

Jimmy is great deal with!! He was very honest and made me feel comfortable with the service he…read moreprovides. My vehicle is running like new!!!

I've had the pleasure of getting my car towed many times in my life. Each time…read moreIt's about the worst experience you can imagine. So when the property manager had my work van towed, I thought for sure it was going to be another horrible Time. But I was wrong!! Royals Coaches were friendly, inviting and even though it was their lunch time, they still took the time To help me out.

5 Stars I've never had a good experience with a tow yard --…read moreuntil now. Royal Coaches Auto & Tow in Baldwin Park completely changed that. I couldn't afford the full payment due to delays with Baldwin Park PD and had to leave my car over the weekend. Victoria at the front desk went above and beyond to work with me on the fees and even kept her word with a lower price on Monday -- which ended up being less than she originally quoted. Totally honest, respectful, and fair. I truly appreciate the way they treated me. Thank you again, Victoria! Highly recommend to friends and family.

Cars engine blew on a Monday morning drive to work. Calling around and was turned away by multiple…read moretowing services because they were too busy. I came across these guys and within 30 minutes my car was on a flat bed to the shop. Fast service and extremely reasonable.

great service the guy who picked me up was very kind to me and they gave me the lowest price and…read morethey were the fastest for me in 30 minutes they were already at my place

I'm so grateful to have found VMS Auto Collision!! They were so supportive and understanding when I…read morekept asking questions, made me feel at ease and talked me through every step of the process from start to finish. They were so good about keeping me updated as well and the entire team treated me like family. If you are looking for a place that actually works with you and doesn't try to take advantage of you in a time when you're already stressed trying to get your car fixed, I would definitely recommend them!

I had such a great experience with VMS from start to finish. After dealing with the stress of car…read moredamage, they made the entire process feel smooth and easy. Rick was amazing to work with, super helpful, communicative, and just made everything feel effortless. The team kept me updated along the way and always took the time to answer my questions, which I really appreciated. What really stood out was their attention to detail and level of care. When I got my Tesla back, it honestly looked brand new. You would never be able to tell it had been damaged. Huge thank you to Rick, Vicky, Kevin, and the entire team for taking such great care of me and my car. If you're looking for a place you can trust that does incredible work, I definitely recommend VMS!

Use Me Towing were so great, they respond so quickly, they're really reasonably priced. Marvin…read morearrived at the scheduled time and was so kind and helpful! 100% would recommend!! They gave me a better price than all the other places I call and were so polite and responsive. Thank you!!!

Good experience, responses with Sheila were quick. Good price out of the companies I got quotes…read morefrom. Driver was kind and offered other mechanic recommendations if I decided to keep my old car. Only thing was that they were an hour late than expected but other than that would use their service again.