I would like to start out by saying I was in the wrong, I should've asked the office before going…read moreback into the yard, and I apologized for it, especially after saying I was going back to my truck to get some cash. But did Stu have to call me an asshole? Did he have to say don't ever come back again? A mistake like that immediately goes for him to say that? Just wanted put that out there. Kept my mouth shut, apologized, and just left. Only person I dealt with, so do not know how anyone else is in the office, but this happened today.

I would like to start out by saying I was in the wrong, I should've asked the office before going…read moreback into the yard, and I apologized for it, especially after saying I was going back to my truck to get some cash. But did Stu have to call me an asshole? Did he have to say don't ever come back again? A mistake like that qualifies him to say that? Just wanted to say that. I do hope ya boss looks at this, and when a person makes a mistake this Is how ya treat him. Happy new year!

Evan has been helpful in keeping me in contact and in the know about a car I am planning on…read morepurchasing and has been so far transparent throughout the process.

Thank you for taking time to respond to my complaint…read more I disagree with you. I have documentation for everything that occurred during my experience with your company. 1. Although I agree, I did not purchase this recent Black Jeep Grand Cherokee from you, your records will show that I purchased my previous White Jeep Grand Cherokee from you - which by the way had the same engine failure and was traded in for the Black Jeep. This is why we decided to purchase the very expensive extended warranty when we purchased the black Jeep Grand Cherokee. Prior to this incident I had a reasonably good experience with your service department which is why I chose to use your dealership for our repair. I was not expecting to be without a vehicle for almost 6 months. Your records will also show that we purchased a Jeep Wrangler from you previously. We definitely will never purchase a vehicle from your dealership again. 2. I'm not sure what you mean by how you "attempted" to help us on multiple occasions. I still have the entire text thread from your technician. The only guidance we got from your company was to contact corporate directly to find out where the parts were. Stellantis was of no assistance, they just gave us the run around. I have all of the emails and voicemails that show I got the constant run around from corporate and from your company. It wasn't until I sent a certified letter to your higher ups that I was contacted by your management with no real resolution. 3. I completely understand that you had to work through the warranty company's requirements. However, that doesn't excuse how your company handled this entire situation. You absolutely do not offer loaner cars(which would have been a pretty reasonable solution), sure you offer discounted rentals($40 a day, but an unreasonable option at $1200+ a month, more than the monthly payment on the vehicle you had in your possession for over 5 months while I was still making payments on that vehicle to avoid defaulting on the loan), and no other options or alternatives were offered. 4. The lifters in fact did finally come in, and it was determined that a brand new engine was ultimately needed. We then had to wait longer for a new engine to arrive. When the vehicle was finally repaired, when we picked up the vehicle the oil light came on before we departed. My husband directly asked the technician if they put oil in the new engine, the tech brushed it off and laughed, to which he said of course we put oil in the engine, then proceeded to reset the oil light. We drove the Jeep from Westbrook to our home, and the next day to work when it started making unusual sounds in the engine. After checking the engine and the oil spigot for oil levels in the engine, the spigot was dry. I took a video immediately and I sent the video to your service department and immediately had the vehicle towed back to your service department. The jeep was returned the next day with no real explanation as to why there was no oil in the engine. 5. I'm not sure what significant portions of the repairs you absorbed since this repair was covered by the warranty. But I do know that my business suffered losses as a result of this vehicle being out of commission for such a long period of time. The cost of insurance, the cost of paying for a vehicle we had no access to, canceling clients, increased payroll, lost time chasing parts down for you and other expenses directly related to loosing access to the vehicle added up to a substantial loss. Instead of showing a little empathy or taking accountability by offering to make things right for the most recent experience we had with your company, your response is "well it's not our fault, we suffered losses too, we wish you well." You are taking zero responsibility for your company and the company you represent. It is unfortunate but after this experience and having owned many Jeeps over the years, we will never buy another Jeep again and we certainly will never buy any vehicle or service a vehicle with your company.

CEDARS AUTO SALES LLC is a scam. This business is located at: 47 Bridgton Rd, Westbrook, ME 04092,…read moresales@cedarsauto-sales.com (207) 501-3336. They almost got me for $33,500.00. Michael P. Makrowski was very professional and sent me a purchase order form, along with a third-party inspection report of the red 1955 Bel Air. I ran a background check on CEDARS AUTO SALES LLC and found one BBB report where a customer also talked with Mark and felt this was a scam. I obtained photos of the business, and it was nothing compared to the photos online. I further contacted other companies adjacent to CEDARS and was informed there were no classic cars at this location, and this guy was running a scam. I was told people from all over the world, including Canada, have shown up at this location demanding their money back. Local Law Enforcement has been informed, as well as the BBB, regarding my encounter with this scam. I am a Private Investigator and was able to obtain the information I received. STAY AWAY. THIS IS A SCAM!!! Here is their contact information: CEDAR AUTO SALES 47 Bridgton Rd, Westbrook, ME 04092, sales@cedarsauto-sales.com (207) 501-3336

This is the second time I've bought a car from Carmax. I love the people at this location. They…read moremade me feel very comfortable, they were very knowledgeable. I would highly recommend anyone who's looking for a car go here.

Felt we were victims of a bait and switch operation. We had a convertible which the top didn't…read morework, and we included in that in the detail we put in online. We received a $2600 offer. We got there, and they knocked it down to 1500 as they said, we never told them the top didn't work. We drove 120 miles round-trip for that!

Irwin Toyota and JacobFogg did an excellent job getting us into our Grand Highlander Platinum…read more best deal and great service we have been with Irwin for over 20 years and always return.

Jacob Fogg sold me my 2026 Toyota Camry Hybrid. He was very professional and pleasant to work with…read moreto make sure I got what I wanted.

I have had several service appointments there for routine maintenance and my experiences have all…read morebeen top notch. Oscar is very knowledgeable and courteous as a Service Advisor. I can't speak to the buying experience but I know the Service has been great!

sales person Rose was lovely and very helpful.Bought my car and went on vacation,didn't notice a…read morevery small dent near rear license plate.I called the dealer to report it ,they offered no help at all.This is what $40000 gets you.I am sure the car came with it.I would not buy a 10 speed there.

The best and easiest website! Quick concise communication! Couldn't have gone smoother...read more

I don't think it is fair to reduce the offer price 150.00 at pickup for a missing catalytic…read moreconverter. When getting the offer online it only asks make, model and year then you get their offer amount. They never asked what condition the car was or if it was complete. When I did speak to a person they asked if the tires were inflated. Advised them yes the car starts, drives and can be driven to put on the truck. Only communication was text on Sunday and 2 calls on Tuesday afternoon. 1 I called them to see if they were picking up the vehicle., they got a return call to let me know the truck will be here in about an hour.

Excellent customer service and great prices.fast realiable. Brakes tires, oil change, inspectionread more

From the owner: Car Trouble? We Handle It ALL. At Taveras Auto Sales &…read moreRepair, we’re one of the only shops around that offers complete automotive service in one place — including airbag work. ✔ Tires & Brakes ✔ Body Work & Collision ✔ Electrical Diagnostics ✔ Airbag Module Resetting ✔ Airbag Removal & Replacement One shop. One team. Real solutions when you need them most. Electrical Diagnostics & Troubleshooting Battery, Alternator & Starter Repair/Replacement Wiring Repair & Harness Work Headlights, Brake Lights & Custom Lighting Installations Power Windows, Door Locks & Accessories Complete Electrical Maintenance for Cars, Trucks & SUVs We take pride in providing dependable, affordable, and professional service that keeps your vehicle running at its best.