1. Autosaver MAX

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    Littleton, NH

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    Autosaver MAX

    3.0 (2 reviews)
    Closed • 8:00 am - 6:00 pm

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    6 years ago

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    Lee Auto Mall

    Lee Auto Mall

    (68 reviews)

    Just had some folks over for dinner last week and they purchased a "new" used car from Lee Auto…read more The car has been an absolute lemon and they cannot get anyone there to work on it. $40,000 for a disaster. And this was not an insignificant expense for my friends. They saved and sacrificed to purchase this car. I recommended that they call the state for help. Coincidentally, I saw Adam Lee out on his Hinckley that same evening puffing on his cigar. What an absolute jackass.

    Thank you for taking time to respond to my complaint…read more I disagree with you. I have documentation for everything that occurred during my experience with your company. 1. Although I agree, I did not purchase this recent Black Jeep Grand Cherokee from you, your records will show that I purchased my previous White Jeep Grand Cherokee from you - which by the way had the same engine failure and was traded in for the Black Jeep. This is why we decided to purchase the very expensive extended warranty when we purchased the black Jeep Grand Cherokee. Prior to this incident I had a reasonably good experience with your service department which is why I chose to use your dealership for our repair. I was not expecting to be without a vehicle for almost 6 months. Your records will also show that we purchased a Jeep Wrangler from you previously. We definitely will never purchase a vehicle from your dealership again. 2. I'm not sure what you mean by how you "attempted" to help us on multiple occasions. I still have the entire text thread from your technician. The only guidance we got from your company was to contact corporate directly to find out where the parts were. Stellantis was of no assistance, they just gave us the run around. I have all of the emails and voicemails that show I got the constant run around from corporate and from your company. It wasn't until I sent a certified letter to your higher ups that I was contacted by your management with no real resolution. 3. I completely understand that you had to work through the warranty company's requirements. However, that doesn't excuse how your company handled this entire situation. You absolutely do not offer loaner cars(which would have been a pretty reasonable solution), sure you offer discounted rentals($40 a day, but an unreasonable option at $1200+ a month, more than the monthly payment on the vehicle you had in your possession for over 5 months while I was still making payments on that vehicle to avoid defaulting on the loan), and no other options or alternatives were offered. 4. The lifters in fact did finally come in, and it was determined that a brand new engine was ultimately needed. We then had to wait longer for a new engine to arrive. When the vehicle was finally repaired, when we picked up the vehicle the oil light came on before we departed. My husband directly asked the technician if they put oil in the new engine, the tech brushed it off and laughed, to which he said of course we put oil in the engine, then proceeded to reset the oil light. We drove the Jeep from Westbrook to our home, and the next day to work when it started making unusual sounds in the engine. After checking the engine and the oil spigot for oil levels in the engine, the spigot was dry. I took a video immediately and I sent the video to your service department and immediately had the vehicle towed back to your service department. The jeep was returned the next day with no real explanation as to why there was no oil in the engine. 5. I'm not sure what significant portions of the repairs you absorbed since this repair was covered by the warranty. But I do know that my business suffered losses as a result of this vehicle being out of commission for such a long period of time. The cost of insurance, the cost of paying for a vehicle we had no access to, canceling clients, increased payroll, lost time chasing parts down for you and other expenses directly related to loosing access to the vehicle added up to a substantial loss. Instead of showing a little empathy or taking accountability by offering to make things right for the most recent experience we had with your company, your response is "well it's not our fault, we suffered losses too, we wish you well." You are taking zero responsibility for your company and the company you represent. It is unfortunate but after this experience and having owned many Jeeps over the years, we will never buy another Jeep again and we certainly will never buy any vehicle or service a vehicle with your company.

    Irwin Automotive Group - 2024 Hyundai IONIQ 5

    Irwin Automotive Group

    (265 reviews)

    I recently purchased a GR86 this week, and I had the pleasure of working with Nicole Richardson. I…read morelive in Florida and the car was located in New Hampshire, so I honestly expected the whole process to be stressful and complicated--but it ended up being smoother than any in-person car purchase I've ever had. Nicole was incredibly helpful from start to finish. She stayed in constant communication, kept me updated every step of the way, and made sure I understood everything throughout the process. There were no surprises, no confusion--just a straightforward, easy experience. Buying a car out of state can feel like a gamble, but Nicole made it feel effortless. If you're even thinking about doing a long-distance purchase, she's exactly the kind of person you want handling it.

    TLDR; Preacher Pete is awesome. Visit to see what they have…read more Just bought a Wrangler from Preacher Pete. From initial contact with Jeremy to getting connected with Pete to delivery, everything was smooth. Pete was especially awesome and didn't rush me as I crawled under the car and poked around everywhere to check out the car. Even during the test drive, he didn't try to upsell the car. Not to mention, despite not being a Jeep dealership, Pete graciously let me have my first rubber duck, complete with a beanie and sunglasses, and Pete was knowledgeable about the car and even showed us how to use the transfer case shifter. Very easygoing and no high pressure. Even though we came towards the very end of the day on a Friday, not a single person from this dealership that we interacted with had that "oh god we're almost closing and it's Friday and you're here so late" look (or at least if they did, we did not notice it at all!) that we've gotten before. The dealership was clean as well and extra clean bathrooms are always a nice plus. But I'm sure what you care about is price, and that's what brought us to this dealership in the first place too. The market analysis they showed us demonstrated that they really were at the cheapest end in terms of pricing.

    Autosaver MAX - usedcardealers - Updated October 2026

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