It always had a reputation for excellence. If you weren't happy, the owner made it right so you…read morewent home happy. Harold Taylor was an awesome man! Everyone around town liked him!

Having purchased two Honda CR-Vs from them, with no hesitation or reserve, I highly recommend you…read morecheck out Eastman's Auto for your next used car. Peter, the owner, will do everything he can to make sure you have the car you want. He specializes in crossover SUV's and similar cars. What other used car dealer offers a one month warranty covering engine and transmission? He keeps costs down, and cars come from areas where salt is generally not a problem. To repeat, I highly recommend Eastman'a Auto.

Great place to get a high quality used vehicle. Peter is fantastic to work with is very…read moreaccommodating. Highly recommended!

What an amazing car buying process! I've bought and sold a lot of cars (over 15 at this point), and…read morethe process at Snowfire was hands down the most transparent and easy process I've done to date. Extremely professional crew there - they were honest about the car and what it needed and allowed me to decide if I wanted to fix or DIY. No hidden garbage and the car was better than I expected. Sales was extremely efficient, paperwork all ready when I got there and I was in and out in 5 minutes (I already had financing and we agreed on the price). Very smooth! It's hard to find a good/honest used car dealer, however, I'm confident others will have the same experience I had there. I would recommend this dealer to anyone!

Had new tires and rims mounted by Snowfire Auto, but they did not check the Tire Pressure Monitor…read moreafterwards, which said the installation had malfunctioned. It forced me to return to there and waste more time waiting for them to fix the problem. Very unprofessional in my view.

Known them for 20 years. The very highest standards of honesty & integrity! They care about their…read moreemployees & customers!

poor cars and you pay too much they dont fix anything only sell junkers pay more than the car is…read moreworth

I was stranded in a terrible snowstorm and had to leave my Honda Civic in the nearby Park & Ride. I…read moreneeded 4 snow tires and had to have them installed on a Saturday. They ordered the snow tires immediately and installed them Saturday morning. While installing the new tires they noticed I had 2 all season tires that needed to be trashed. They placed the remaining 2 tires in plastic bags and put them in my trunk - what a thoughtful thing to do! They also replaced a stripped lug nut, which could have been a real problem in the future. I wasn't sure what time I could pick up the car on Saturday and they offered to meet me on a Sunday (they are closed on Sundays) if that could make it easier for me. As an out of towner, I was treated like a local...amazing service and they were priced very competitively with ANY other tire place I checked. I wish I could give them 6 stars....thank you so much!!

talk about deals on wheels- where else can you get an inspected car in good shape for $1000???? and…read morea honda to boot

I have had several service appointments there for routine maintenance and my experiences have all…read morebeen top notch. Oscar is very knowledgeable and courteous as a Service Advisor. I can't speak to the buying experience but I know the Service has been great!

Terrible experience overall. Sales team is rude. Finance team is not on the same page. Very low…read moreball trade offers. Won't respond to emails or calls. Go to Burlington.

We were traveling through the area and our truck needed an oil change. Berlin City was very…read moreconvenient but we were leery due to all the negative reviews. I'm glad we decided to give them a try. Our appointment was scheduled for the same day we called and everything went smoothly. The shop employees were polite and efficient. We walked around the car lots while we were waiting. A salesman (I don't remember his name) approached and was very helpful even after we told him that we were from Ohio and definitely wouldn't be purchasing a new vehicle in New Hampshire. We were just looking for future reference. Overall, it was a positive experience and we would purchase a vehicle from them if we lived in the area.

The past 12 years or so I have been buying from Berlin City. I have had my vehicle service at…read moreBerlin City. The last time they replaced the fuel filters they tightened the filter so tight that it could not be removed without damaging it. The repair cost over $1,300. I sent a message to Berlin City that they should pay for the repair since the caused it. It was repaired and replaced at Orange Coast Chrysler Dodge in Costa Mesa, CA. They did a great job. Berlin city never contacted me to say whether they would pay for it or not. This service is unacceptable and we will not be any vehicles from Berlin City in the future. I teach a class on customer service. Berlin City will be included in our case studies. "What not to do."

brought my car in to get tires changed, the offered the free multipoint inspection which was…read moreamazing and they changed my tires. thats about where the good ends. I pick the car up and I get told all 4 of my brakes need to be changed as they are "metal to metal all around". i knew that was not true because no way did all 4 pads go bad on the car after having brakes done all around less than 5K miles prior. fast forward to having a different mechanic look at it and one corner was bad due to a stuck caliper. all other pads were just about brand new. would recommend for tires but be very cautious of being upsold a service you don't need

'Do not go to this location....crappy customer service, crappy work ethics, & unfair charges…read more. Very unhappy NH veteran... Loyal customer for the past 10 years plus.. I dropped my car off to get my winter tires put on, oil change & wheel alignment.... It was at 11:00 am... waited for a call like usual never got one..they close at 4:00 pm.. 3:30 I called only to be told I was called many times.. I asked him what number.. he claimed he was given the wrong cell number..Being a 10 year customer I know my information is in the system.. when questioned about that I was told they upgraded to a new system 2 years ago.. my response was I'd taken both of my cars there within that time frame.. So lies!! After all that I was presented with a 300.00 plus bill due to a stud breaking off allegedly.. I thought if you broke an item during a service you should have to fix it.. not add another 80.00 dollars to my bill. I will never set foot in this location again as the service is terrible.. I'll take my business to the Littleton location as I like VIP.. I just won't be treated like this by the folks in the Woodsville location!!!