When I took my car there to get fixed it took two weeks and then after they put the new parts in…read morethey never greased the ball joints and over torqued it! My car hasn't been the same since and now costing me more money to fix the problem they should've done correctly

Not from the area, while on vacation I had to get my annual state inspection. They had great…read moreservice and got me right in. Super friendly service. While waiting in the waiting room, I overheard an employee sticking up for one of their customers regarding a price quote he got from what sounded like a part distributor. The distributor wanted to pass on a significant price increase for shipping to the customer. The Forrest Howes' employee was respectfully pushing back and felt this was not right for the customer and the distributor should not do this as he was previously quoted a lesser price. I couldn't tell the details of the conversation, but it just made me feel like the place could be trusted and had integrity. It's always nice to see a business truly value their customers. It was reassuring to witness as I'm not from the area and needed a mechanic.

brought my car in to get tires changed, the offered the free multipoint inspection which was…read moreamazing and they changed my tires. thats about where the good ends. I pick the car up and I get told all 4 of my brakes need to be changed as they are "metal to metal all around". i knew that was not true because no way did all 4 pads go bad on the car after having brakes done all around less than 5K miles prior. fast forward to having a different mechanic look at it and one corner was bad due to a stuck caliper. all other pads were just about brand new. would recommend for tires but be very cautious of being upsold a service you don't need

'Do not go to this location....crappy customer service, crappy work ethics, & unfair charges…read more. Very unhappy NH veteran... Loyal customer for the past 10 years plus.. I dropped my car off to get my winter tires put on, oil change & wheel alignment.... It was at 11:00 am... waited for a call like usual never got one..they close at 4:00 pm.. 3:30 I called only to be told I was called many times.. I asked him what number.. he claimed he was given the wrong cell number..Being a 10 year customer I know my information is in the system.. when questioned about that I was told they upgraded to a new system 2 years ago.. my response was I'd taken both of my cars there within that time frame.. So lies!! After all that I was presented with a 300.00 plus bill due to a stud breaking off allegedly.. I thought if you broke an item during a service you should have to fix it.. not add another 80.00 dollars to my bill. I will never set foot in this location again as the service is terrible.. I'll take my business to the Littleton location as I like VIP.. I just won't be treated like this by the folks in the Woodsville location!!!

The professionals at Littleton VIP always go the extra mile to show me what is happening with my…read morecar. You can trust them to be honest and to have your car's best interests in mind. For example, when they noticed that it was time for a differential fluid change, they offered to add it to my work order. Not only did they get it done quickly, but took the time to show me the metal shards that came out with the old fluid. This kind of customer care is priceless! Thanks VIP. I'll see you in three months for another oil change and brake shoe change. Sincerely, J.C. and his Happy Tundra

Cory is god sent. In an emergency situation he was able to save us to get back home when my tire…read morewas flat. We seriously had no hope. On a Sunday, every place closed and he was willing to stay a couple extra minutes late to help us. We could not be more grateful and thankful to him. Thank you so much again Cory.

What can I say about these guys? In a rental and was towed…read morein to location Don't know that there is a "Tire Change" season and totally booked- they squeezed me in to get us back on the road. If I lived local, it would be my go to for sure- all of the staff were great

My bad! I should have asked what their rates were before booking my appointment. An oil change I…read morecould have gotten at the dealership for $80 cost me $113.31 after a $20 discount. I also booked a tire rotation and was told to expect to wait one hour for both services. After one hour, the tire rotation was finally completed and then it took another 30 minutes for the oil change. So, I was kept waiting 30 minutes longer than expected and I paid over $30 more than the dealership would have charged me for the oil change. Live and learn.

We are very happy with the work that VIP did for our car. They were courteous and helpful in a time…read morewhere we needed it, much. About their marketing and branding: it's very efficient! I told our tow truck driver to take the car there thinking it was another place I was familiar with. I had never been to VIP but somehow the branding stayed in my mind. :) They were able to work with us while we were traveling and we are grateful. Their prices are fair and the service was excellent. We needed a battery and they were able to store the car, for a daily fee, until we could pick it up.

Over charged for a stud and lug nut replacement that takes 15 min to do my girlfriend came in for a…read moreflat tire patch they broke the lug nut and stud trying to get the tire off and then said it'll take 2.7 hours to fix and charged $189 an hour for a total of $538 when I told my girl to call back and cancel they said it was finished in only one hour I called them they were rude trying to convince me it takes 3 hours to get a caliper and rotor off to replace two studs on one wheel if you don't know much about cars don't go here they'll scam you and on top of that my girl is a travel nurse and knows nobody in New Hampshire and she came in there with her nurse scrubs and they still ripped her off

The team at vianor is upfront And honest with their quotes. They have a knowledgeable staff and…read morePatty is especially helpful. My only complaint is they tale quite some time when actually working on your vehicle, so if you are in a rush I'd be prepared to wait. They do offer a loaner car though, so you won't be stuck in the shop while work is being done. Overall, quality and friendly service

I called for a quote and was spoke to like I'm stupid. When comparing prices, I had three questions…read moreI was asking and he answered one of them. Maybe they are the most affordable but I will never know. I said "thank you" and he hung up. Customer service is just as important as the product you sell and the quality of your work.

We didn't expect to need car repairs while on vacation but when we did- KTM was highly recommended…read moreto us. They fixed the problem promptly and at a great rate. It's difficult to trust mechanics whom you don't know but we were very happy and happy to find honest, hard working and genuine folks!

Engine replacement, new brakes, new tires, troubleshooting, oxygen sensors, took an 11 year-old…read morework truck back to life very happy

I had a wonderful experience at Jet Star. They treated me like family. Fixed my car just as I had…read moreasked and gave me a bill that was very reasonable. Thank You!

If it was possible to give a negative rating, I would give ten of them. Rude people, money…read moreswindlers, terrible service. We asked for a brake pad to be done, under the assumption that the pad was our issue. We were told 9 AM. The mechanic spent the whole day fighting on the phone with his GF and ended up leaving. We showed up at 3:30 expecting the pad to be done and were hit with a bill over $700. We were never consulted about anything else being done, and the owner firmly expressed that it was not his responsibility to inform of us what was being done. We were told it would be another 45 minutes roughly, so we waited, confused at what had just happened and going over the prices that didn't make sense alone in our other car. We waited until after 6 PM just to be given ANOTHER BILL over $200 for a hub assembly. This was done once again without consulting us while we were in the parking lot waiting! I knew we had been badly taken advantage of, so I also looked in to the prices further. I asked for prices to be printed for me directly from the same place the auto shop got them from. I found we were charged a 200% price inflation. When I brought up all my concerns of being taken advantage I was only rebuttaled by a screaming owner and his ignorant snobby entitled daughter. They claimed my husband "lied to me about what he asked to have done", claimed they had bills to pay, it was not their responsibility to inform us of the work being done, and yelled in my face. The daughter refused to remove herself after I asked her to let me talk to the owner alone, because she was trying to intimidate me in her tone of voice and glare. After I got sick and tired of being treated like a reprimanded CHILD, I decided it was best for me to just leave. I expressed my concern to a group of friends, only to be told many other horror stories of terrible business, personal inappropriate attacks, and money swindling other people experienced here. Do NOT ever under any circumstances bring your vehicle here for anything. You might just ask for brake pads and walk away $1000 poorer without your consent. Oh and PS. We also left with no brake fluid and no test drive was given either!

Steve is honest and fair, and communicates well (if you can get him on the phone). He is busy,…read morewhich can be annoying, but is a good sign. This is the kind of mechanic you want. I have been using him for all auto maintenance and repairs for 5 years since I moved to NH and never regretted a single experience.

From the owner: $30 Non-Synthetic Oil Change $70 Alignment…read more$50 NH State Inspections Tires, Brakes, Suspension, Mufflers, Exhaust, Engine Diagnostic, Electrical, Etc.

I highly recommend White Mt. Transmissions. My car broke down while my family and I were on…read morevacation in the White Mountain area this summer. They managed to fit me into their busy work schedule and did a great job making the necessary repairs (I might add that this was a radiator/water pump repair--not a transmission issue--they did a great job.) Fred and his mechanics were extremely professional and straightforward, letting me know exactly what repairs where needed and why. Parts had to be ordered from across the state, but they went the extra mile to get what was needed and make the repairs. Again, highly recommended!