I had service performed on my vehicle and work was done improperly. The battery that was installed was not the battery that I was charged for. Also, I had to have my valve cover gaskets replaced 3 times in 1 year. My rear brakes were replaced and the technician used the old brake sensors, which is never supposed to be done. I also had to replace those because the check break light was on. I do not recommend or trust AutoNation. read more

Horrible company!!!! The Mechanic came out to diagnose my vehicle, he told me what was 'possibly' wrong, then left...

Had them come out for a warranty claim on a water pump on my charger and had it done fast. Yes there is 85 dollar fee for them to initially do the inspection but is returned if the warranty is approved. Would recommend if you're still within your warranty window with carvana. No leaks as of now but can update if anything changes. Fixed my concern of a leak. read more

AutoNation Mobile Service - A picture of the water pump already off, done by the technician sent out by them. - Auto Repair Near Me

Scheduled a service for two items. Made an appointment and they cancelled on the day of service and suggested I reschedule. I rescheduled two days in advance. They sent me two reminders saying if I cancelled I would be charged $50. The time window was 1-6pm for them to arrive. I sat home all day waiting. They contacted me at 5:40pm to say they needed to cancel. Asked me to reschedule. Offered nothing for the inconvenience and time lost. Very unreliable and poor customer service. read more

ABSOLUTELY DO NOT RECCOMEND. My name is Colton, im a student at Universal Technical Institute in Avondale Arizona, I started August 2020. Over the previous weekend, I had my AC compressor installed on my 2004 Ford Crown Victoria. The bolts were overtorqued and 2 of 3 snapped off and are partially stuck inside the engine block. This company refused service to me because what they claim is its a liability due to 3rd party work. Even after I offered to sign a liability waiver, they refused to work on my car. I believe this company may be good for small jobs such as oil changes and brake changes, but due to them being mobile they will cost you a fortune. DO NOT USE THIS COMPANY!!! read more

AutoNation Mobile Service - 1 of the 2 very accessible compressor bolts lodged in my engine block. - Auto Repair Near Me

Parked me in for no reason at all when the rest of the cul de sac was open?? There is so much space to park but this van parked literally inches from my car read more

AutoNation Mobile Service - Auto Repair Near Me

I am so happy I found RepairSmith! My battery died last night and I had no way to get a jump. My son could have done it before work (early), but I would have had to leave the car running for a couple of hours and then try to see if my mechanic could even get me in today. It definitely would have involved sitting at the mechanics most of the day. I found RepairSmith on Google, checked reviews, etc and thought it would save me time. Josue Rivera was professional, knowledgeable and friendly. He did a diagnostic and replaced my battery in about 20 minutes. It was very reasonably priced and comes with a 12month warranty. I was so impressed and will definitely recommend them! read more

I appreciated that they came to my home to handle the repair. They were on time, friendly, knowledgeable, extremely helpful and they got the job done. I'll call them again in a heartbeat read more

DO NOT RECOMMEND!! I have NEVER had SO many issues with a Mechanic company EVER. This company has been out to our place for a simple fix for over a month already. Needless to say long story short they have yet to fix original issue and further damaged our vehicle and will not come and fix the part THEIR tech Tyrik broke, they continuously have dropped the ball on getting the part that has been sitting at the dealership for weeks (confirmed by Nicole in their company). GO SOMEWHERE ELSE unless you want your car damaged more than the original condition you had it in!! read more

AutoNation Mobile Service - Lights triggered by Repair Smiths Techs who broke sensors in our car. - Auto Repair Near Me

I bought a used car and the starter burnt out. The car was still under warranty, and the insurer recommended Repair Smith. Two technicians came out and diagnosed and repaired the issue within a week of my initial request for a quote. They diagnosed the problem, and corrected it with a brand new part with no out-of-pocket cost to me. J.D. diagnosed, and Josue performed the repair. Both were prompt, punctual, and professional. I have my car back, and it works better than ever. I highly recommend RepairSmith Phoenix. read more

Hi I don't know how else to get someone to call me. Your phone reps in the Philippines won't help because they can't find a past appt. I gave them the invoice number and appointment number and they still wouldn't help or connect me to anybody who would. Your tech came out last week and failed to put my far back correctly. Now part of the car has fallen off and is dragging. I can't drive the car in this condition. I had to take the car to the dealer and they want $1300 to repair my car now. No one at Repair Smith will help me. When I try to call them the phone just puts me on hold for an eternity. I would like someone at RepairSmith to contact me and pay for the damage done to my car. read more

The best auto repair service I have ever had I will be a repeat customer and so convenient comes to me performs job perfectly I have gone to the dealership and waited 5 hours for a oil change they give honest estimates and perform the work promptly try this auto repair company and you will be hooked read more

I had two issues with my car and both times, the mechanic was absolutely great. The price wasn't outrageous in the least, and both Rudy and Mario were stand-up, honest-hearted guys. Props to the two of you! read more

Jesse R. Is an amazing technician! He is very knowledgeable especially with the Malibu eco system which I had found other technicians weren't. I could tell immediately that he knew what he was doing. He was able to get a part on that two other mechanics were not able to since they weren't familiar with that type of car. He made a correct diagnosis, ordered the part and came back out and completed the job for me as soon as the part came in. He kept me up to date with everything and was even early to the job! I had a really positive experience and it made getting my car done a delight! It was so nice to have them come to you and not sit around waiting at a repair shop all day! I will definitely be getting all of my future car repairs done with repairsmith and Jesse R. In particular! Thank you so much!! read more

Thank you for calling me today! that was so professional and so nice thank you and hopefully Saturday this will make me a returning customer thank you so much. The apology i received was remarkable! I will refer this company on fb/twitter! They are awesome!! read more

Hugo best mechanic in PHX AZ wonderful service explained everything step by step as he was going, also gave me great advice on what to do in the future to keep my car running . He needs a raise Great Work Hugo Thank You read more

I can't say enough good things about my experience with RepairSmith. My technician was Tarik. He was so nice, knowledgeable and honest. I thought I needed a new starter. Tarik diagnosed the problem as a bad battery. So I saved some money! It was so nice having this service come to my place, very convenient. I will definitely use RepairSmith again and will request Tarik be the technician they send. Thank you so much Gwen Margo read more

After confirming my appointment 5x and revising the repair estimate once, they called less than 24 hours ahead of time to cancel my appointment. Would never use this service ever again and will advise anyone I know to avoid like the plague. How do you confirm an appointment 5 TIMES and then call less than a day before coming out to cancel?? Claimed it was because I had my own part, purchased for half the retail. I indicated this when I first requested the appointment. Two days later, they revised the appointment to include only labor. Three days later, they canceled because I had my own part for "liability reasons". I deal with liability every day; there is none for installing a part you did not obtain. I advised I KNOW there is no warranty on parts they didn't obtain and charge me double for. Still no dice. Save yourself time and don't even try. read more

AutoNation Mobile Service - Auto Repair Near Me

This place is a joke the mechanic didn't know what he was doing he punctured my radiator and tried to say it was cracked . my car never leaked but when u leave it's pouring radiator fluid out. I called him back. He said he was calling his manager and now he's blocked my phone and my wife's phone. Bad business. And I've called and complained and nobody will help me and my car will not even run. And he bent my Highline of my AC wire. read more

AutoNation Mobile Service - Auto Repair Near Me

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Had Mario out today to fix my A/C on my Jeep Patriot. Mario is a very seasoned mechanic and was very pilot and patient. It was a very big job, Mario had to Replace blower motor, Replace Drive Belt, Replace AC Compressor. He did an awesome job. This is the 3rd time I used Repairsmith service's, and I am always happy with the outcome. Regards, Barb Verri read more

Requested a car battery replacement and was given a time window of 8am-10am. Technician showed up at 8:45am (based on other similar services I expected to see the Tech after 11am). Tech was done in less than 30 mins and was friendly/cordial all the while. Price for a new battery was comparable to what I saw at AutoZone and the service fee was reasonable. read more

I have used this service a couple of times and I am always happy . Good service on time fix problem. Very easy they come to your house. Friday I had technician Tarik Haddad. Very professional and courteous. Found the problem told me the proper reoair and fiches the car awesome. Thank you. read more

I had Alex and Diego replace the alternator in one of my classic cars, a 20-year-old special edition turbo Beetle. They were friendly, fast, and took extra care to avoid any damage or wear to the exterior as they worked. The car fired right up when they were done and all is well! Definitely will do business again, happy to recommend! read more

AutoNation Mobile Service - VW 2003 New Beetle GLS Turbo Color Concept, back up and running! - Auto Repair Near Me

I scheduled repair 1 week in advance, and when the technician was supposedly on his way, I got a call saying the part was on backorder. I would have expected them to check on the part availability before my appointment time. read more

I would never use this service. Lots of smoke and mirrors beware. They have poor service and don't care about customers it's about their profits only. read more

Terry Shaw was great. Provided great service and took the time to explain what he was doing. I for sure will use Repair Smith again.

I told them what was the problem with my car still they came out plugged in there scanner and told me what I already knew was the problem have no solutions for a fix I called customer service they could not give me a answer just said we will call you back still waiting don't use these people don't know anything read more

Jeshua or "JD" was excellent! Made sure my wife understood the problem and then communicated it to me while at work. He handled everything for us from start to finish. By far the best experience with any mechanic and will absolutely use them again! Provided an excellent service/experience! read more

Crazy good. I am beyond happy with my service. Car battery was dead and other places quoted me longer time and more money. AutoNation were incredibly timely (same day) and so great, they came to me and i could work away while they did their work. They did a diagnostic and provided me with a detailed report. Mike the technician was amazing! Great service, highly recommend and will be a regular from now on. read more

they won't give quotes off yelp. When I went to their website it was $160 for a simple diagnostics. Rip off for sure.

My check engine light on my older Mercedes went on and contacted RepairSmith for a diagnostic. The technician Josh was on time, conscious, and provided service that was above and beyond. Having a mobile mechanic is a true value, especially when living in the Phoenix area and w everything is so spread out. I highly recommend RepairSmith and Josh. read more

I'm not big on leaving negative reviews, but I also am not a fan of paying for absolutely nothing. Don't even bother requesting a quote. Website provided me with a $270 quote, but when I booked the appointment it all of a sudden jumped hundreds of dollars. Then because I didn't want to pay $700 for something I can get done for $300 elsewhere, I cancelled and was charged $50 due to their ridiculous cancellation policy. RepairSmith should provide the actual price before making somebody book an appointment, entrapping them to either excessively overpaying or paying for an extremely inaccurate quote. Lose-Lose. I suggest YourMechanic over RepairSmith any day of the week. Just bad business. Now I'm out $50 for simply wanting to give RepairSmith a chance. read more

My technician was Miguel. He helped to diagnose and fix noises that I had in the front suspension. He is very knowledgeable, helpful and very thorough with his work. One of the most professional technicians I have encountered in a long time. Miguel is an asset to RepairSmith and if you have trouble with your vehicle, ask for him!! read more

TARIK! you saved us! you know he's the greatest when your toddler wants to be his friend. best service i have ever experienced anywhere (he's nicer than anyone in California), i am beyond blessed to have them pop up in my search for car help. i appreciate how he took the time to tell us what exactly went wrong and showed us our old part. he topped off our tire, and the best part is he never really made me feel annoying or dumb for being curious. you can trust your keys to Repair Smith. i will be calling again! read more

0 starts is the only answer. i caught the technician watching porn during my appointment. after 5 hours he did not fix my starter and now my car has engine problems. customer service refuses to address the situation. do not use this company. read more

Tarik was awesome and super helpful! He diagnosed the issue with my car and helped me resolve it immediately. I appreciate his honesty and explaining the issues in am easy way to understand the problem! Definitely would call on Tarik to assist with any future concerns, if needed. read more

Josh was great. He diagnosed my problem and got me a quote ASAP. He was very nice and professional. I'll definitely use this company and request Josh again. read more

I found them and they were super available and somewhat of a decent price. I was ready for my appointment, they never called me and 30 minutes into waiting I messaged their team. They said they called me and I had no missed calls. They charged me $50 immediately! It was like wow, they'll take any opportunity to take your money. Don't put your credit card information in there. read more

I have have a appointment all day with them missed work for nothing because they just keep changing the time they are coming when thy came to check out my car the first time they changed it without me knowing n showed up like six hours earlier very well not managed company at all ‍ would not recommend them as a single mom I can't miss work food n my fridge is more important so today was bull shit in when u call I have to they aren't helpful at all read more

Great job coming over today and explaining everything in detail. very friendly I would highly recommend going with this company.