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    Autonation

    2.3 (3 reviews)
    Open 9:00 am - 8:00 pm

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    Denton Chrysler Jeep Dodge Ram - Vehicle returned to me missing the engine cover, and a loose wiring harness, loose screws and bolts, unsecured coolant line.

    Denton Chrysler Jeep Dodge Ram

    (144 reviews)

    Great experience buying my new to me truck. Traded in my f250 and received a fair offer. Paul…read moreRagland was my salesperson and made the process so stress free. Jimmy, the finance director was awesome and very honest. They both explained everything in depth and answered all my questions honestly. Truck looked great when I picked it up. Thank you for the smooth transaction.

    Do not bring your vehicle here for service!…read more Brought it in for a CEL that was covered under warranty. I dropped it off on Friday 1/2. They didn't even begin to diagnose the vehicle until 1/6 (it turned out to be a problem with the coolant system). During those several days I tried to check in with the service advisors to see any progress as I hadn't heard a thing. No matter how many times I called no one would answer the phone. I ended up having to drive to the dealership multiple times to get any updates. After a series of poor communication through the week, the vehicle was finally ready to be picked up Saturday 1/10. Well not even 3 hours after getting it back, the check engine light came back on. The dealer was closed by then until Monday so I did some work of my own to diagnose the problem. The "technicians" didn't bleed the coolant lines of air after they filled it back up. So my jeep was running very low on coolant. I brought the jeep back to them on Monday 1/12 first thing in the morning. They confirmed there was air in the lines, they bleed the lines of air and filled it back up and returned it to me. Well later that very same day, I turn off the jeep and it just completely dies. No lights on dash or anything. The battery was toast, so I called them back. They said the technicians didn't touch the battery and there was no way I can prove they caused the battery to die. I was on my own with replacing it. Sure it could've been coincidence that the battery died on its own, but based on past incompetence it doesn't look good on them. Overall horrible service, bad to nonexistent communication, and incompetence in the techs that caused multiple issues where I had to bring my jeep back to them to fix

    Toyota of Denton - Slow truck service

    Toyota of Denton

    (205 reviews)

    I have mixed feelings about this place and my honest review and feedback on how they can do better…read moreand what I did like. I was doing my research on the Toyota Crown and 2 years ago when I wanted to replace my Ford Taurus, I wanted to get one, but unfortunately I did not have the cash to get one so I settled with a Hyundai Sonata Hybrid as the Taurus was 150K. I saw that Toyota of Denton has a lot of Crowns in stock and it was the color I really wanted and one day I was curious of clicking on getting today's price. I also saw an old friend of mine worked there, Jack Mitchell. The price ended up being $2000 dollars off extra, so I ended up getting the car $6121 dollars off MSRP. Beware of the $2000 dollar off is a catch is you have to finance through them and not immediate. The person contacted me and wanted to know when I can come in and setup the appointment. I asked for Jack Mitchell and since Wednesday was his day off, he gave me a call early in the morning the following day. I setup an appointment with him on Friday. Unfortunately, Friday was really hectic and I could not get off of work until 4:30pm and I informed the dealership I will be arriving around 5:30pm. We finally arrived and Jack did recognized me as he was telling a story about how his in laws had 12 kids and one of them to get a boy and my wife finally intervened and asked if he remembered me and he did. We took a test drive and Jack told us about the car and some of the cool features. It was night time and we took the car around the block and it was not too bad. I thought the car drove okay, but I knew this was the car I really wanted based on the reviews. We came back to the office and the part I really dislike the most of is coming to a deal. The out the door price was the same. I had to mention about the $2000 off of today's price as they forgot to include that. Jack told me we had to finance through them to get the discount which I was okay and I was okay with out the door price as I knew Toyota of Denton offered the best price. I probably could have gone to other businesses and see if they can beat it, but since I knew Jack I wanted to do business with them. Next was the trade in and what they can offer us which is the tough part as I did my research of what other auto dealers were willing to pay for the car. The first one they offered me was $13,684 dollars and $15,000 trade in credit and I said well I was looking at other websites and they were willing to offer me $19600 to $20K for my car and we were way off with the trade in. Jack talked to his manager and they gave me $17000 for the car and $18000 for the trade in value so the total cost with taxes was $32,388.87 I wanted to push my luck and said if you can get the price to $31,999.99 you got yourself a deal. Then, they came back and only gave me the 0.87 off more and then we could not come to an agreement. Jack said why don't you see if you can sell your car for the price you are looking for and the out the door price will still be the same. I ended up selling my car somewhere else and took an Uber to the dealership and Jack met up with me. We went over the paperwork like credit and went byquickly. I had to wait 30 minutes for the finance guy. The finance guy went over all of the warranties and tried to do some scare tactics about tires deflating, try to get me to pay for future maintenance and theft insurance, but I declined them all. He was not pushy at all and found him humorous. The next step was getting the Toyota app setup and they were detailing my car and said it would be done in 30 minutes. I waited an hour and I finally said something like to ask what is happening as I really wanted to get out of there. The lady that was helping me out named Simone, I am not so sure she really liked her job or not as she seemed uninspired. She did not say anything to me or ask me how is everything. Anyways I found out the car was sitting there for 30 minutes. She setup my app and just took my phone and did her thing, there usually there is someone to guide you and give you instructions, but she just wanted to do her thing and get out of there. She said she did not want to install in the license plate as there was a holder, so she told me go to the service department and have it installed instead of her just taking the car and driving it there. Jack saw me leaving with the car and then he gave me instructions on how to setup the car and the features which was nice for 20 minutes. He asked me if I had any questions and I said no and I thanked him and took my car to the service department. They were fast with the installation and it was only 20 minutes. There is a follow up call with either the manager or the car sales person, but I did not not. I tried to contact them to see if the car owner manual comes with the car, but I did not get a response. Jack was great, finance was good, but rest was meh.

    Not the best communication tbh. Two hours for oil change. Not happy it took so long even if it was…read morea "special" oils change, tire rotation, wiper blade, cabin filter, and multi point inspection.

    Autonation - usedcardealers - Updated May 2026

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