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    Automotive Velocity

    5.0 (6 reviews)
    Closed • 10:00 am - 4:00 pm

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    Speedway Chevrolet

    Speedway Chevrolet

    (77 reviews)

    Trent is service desk was exceptional. Did not get a car wash after spending over $2000.00 in…read morerepairs. Sent message and got NO RESPONSE from Speedway. Going to be hard to recommend in the future. Sales Manager appears to not care about customer service.

    I don't usually leave reviews, but this experience needs to be documented because of how misleading…read moreit was. I came in completely upfront about my situation. I was trying to get out of a bad loan and into something more reliable. I was told multiple times, that helping customers in situations like mine is something this dealership "takes pride in." That couldn't have been further from the truth. The deal they presented was structured to leave me financing close to $30,000, even after I clearly said I needed to be much lower. What made it worse is that I had already told them I had pre-approved financing and was focused on the total amount financed, not monthly payments. Despite that, they repeatedly tried to steer the conversation back to monthly payment options, as if I hadn't already made that clear. That alone told me everything I needed to know about how they were approaching the deal. Then it got worse. They showed me KBB breakdown sheets to justify the trade values, but conveniently anchored everything at the lowest possible baseline. My Ram 2500 diesel was labeled as a basic SLT, completely ignoring the fact that it has the Outdoorsman package. Anyone familiar with trucks knows that matters, especially in the diesel market. That truck is worth significantly more than what they tried to represent. They highlighted the basic tow package while ignoring the professionally installed gooseneck hitch, an obvious value-add, further minimizing the true worth of the truck. They even deducted $200 for the truck being white, which felt like a petty and arbitrary adjustment used to chip away at the value. They absolutely knew what they were doing. So instead of valuing my vehicles fairly, they minimized everything to make the deal "work" in their favor. On top of that, the inconsistency and pressure tactics were obvious. I was told the Audi had been sitting for months with no interest. Later, after I pushed back on the numbers, I was suddenly told there was "another buyer waiting" and I needed to act immediately. That kind of contradiction isn't a coincidence. And after I declined the deal, I was told my Challenger would just be sent to auction, which came off as dismissive and unprofessional given the situation. I've attached the actual deal sheets and trade breakdowns so anyone can see exactly how this was structured. I didn't walk in expecting a miracle. I expected honesty and a fair attempt to help. What I got instead was a clear example of how numbers can be manipulated, distractions can be used, and pressure can be applied to push a deal that doesn't actually make sense for the customer. If you're considering doing business here, slow down, review everything carefully, and pay attention to the total amount being financed, not just what they want your monthly payment to be. I'm very glad I walked away. Employees I worked with: Sales Manager: Justin Nelson Sales Associate: Daniel Vukovich

    Rairdon's Chrysler Dodge Jeep Ram of Monroe

    Rairdon's Chrysler Dodge Jeep Ram of Monroe

    (163 reviews)

    BEWARE -- very disappointing experience with Rairdon of Monroe…read more I purchased a 2021 RAM 1500 from Rairdon of Monroe this February with approximately 59,000 miles. The buying experience itself was great -- everyone was friendly, responsive, and helpful. However, what I found out today completely changed my opinion of this dealership. When I purchased the truck, my salesman specifically told me that the 60,000-mile service had already been completed by the dealership and that I had nothing to worry about. Today, at approximately 72,000 miles, I took the truck to another dealership for an engine oil change. They inspected it and told me the transmission fluid appeared old and recommended replacing it. I was surprised, because I had been told by Rairdon that the 60K service had already been done. So I drove back to Rairdon of Monroe and spoke with the salesman to find out what was going on. This time, I was told that they never performed the 60,000-mile service because it "wasn't due" when they had the truck. So which is it? At the time of sale, I was told the service had been completed. Months later, after buying the truck, I was told it had never been done. I purchased a truck costing around $60,000 from what appeared to be a reputable dealership. I should be able to trust basic information provided by their sales staff about the vehicle's maintenance history. Instead, I was given information that turned out to be false, and now I'm the one dealing with the overdue maintenance and uncertainty. What makes this especially frustrating is that we're talking about a relatively small service compared with the price of the vehicle. Losing a customer's trust over something like this is unbelievable. If you buy a vehicle here, do not rely solely on what the salesperson tells you about completed maintenance. Ask for the actual service records and verify everything yourself before signing. I will file complaints to DOL, trade commission and RAM USA.

    In September we had the 2018 Jeep Wrangler rear differential rebuilt as they said it was cracked…read more We paid 3,020.52 At that time they said the Axle bearings were fine. Original estimate was 880.53 for the service that was needed upon arrival. In July 2026 returned to get an oil leak fixed on the right side of the engine. Original estimate 259.32 Out the door 2706.08 They charged me 210. to tell me I had an oil leak when that's why I called them in the first place. 953. of the charges were rear Axle and Axle bearing issues. In the past the receipts were easier for me to read and understand on the spot at check out. They had the vehicle a week for both visits. Before I left the dealership, I did say "You overcharged me, compared to the phone quote." It was a very hot day and I had walked from the library after taking the bus to get my Jeep back. I was tired, and not prepared to fight that day. Companies will take advantage of people not ready to confront and challenge them on the spot. They financially gouged us and we did let them know we will not be doing business with them in the future. I am leaving out alot of details on the receipts, but this high light should help others a little to be prepared BEFORE they pay the bill to review it better than I did. I am sorry for my loss in this case, but at least the 2018 Jeep is fixed!

    Automotive Velocity - car_dealers - Updated September 2026

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