I bought a car from Bill and it was a fantastic experience. He knows cars extremely well and only…read moresells the best of the best. He went the extra mile multiple times during my buying process to make it a breeze. I would highly recommend working with Automotive Velocity to everyone.

I hate shopping for a car. Bill made this the easiest car purchase in my life. He has amazing…read moreintegrity. Unlike every other used car dealer he lists everything on the website for each model of what he did to fix it to bring it up to his level of quality. He is in Monroe, I work in downtown Seattle. He DROVE the BMW328xi to my office for me to test drive because I didn't own an existing car to drive to Monroe. To pick up the car he drove another car on his lot from Monroe to Seattle to pick me up then we drove back to the Motor Vehicles office to get the new plates for my car. Service was awesome! There is nothing more scary to me than buying a used car from a dealer. #1 because i don't trust them and their quota systems to sell cars and #2 The average car dealer wants to SELL regardless of what may break later on. Bill said he drove this car for at least 500 miles to figure out if anything needed to be fixed, then took it to the best mechanics to repair each item. Does any used car dealer do that and then show you the bill for the repairs? There is a photo of all of his customers with all of their cars on the wall of his office in Monroe. It was scary because people really resemble the car they drive. Do yourself a favor and buy a car her and get your photo on the wall.

Trent is service desk was exceptional. Did not get a car wash after spending over $2000.00 in…read morerepairs. Sent message and got NO RESPONSE from Speedway. Going to be hard to recommend in the future. Sales Manager appears to not care about customer service.

I don't usually leave reviews, but this experience needs to be documented because of how misleading…read moreit was. I came in completely upfront about my situation. I was trying to get out of a bad loan and into something more reliable. I was told multiple times, that helping customers in situations like mine is something this dealership "takes pride in." That couldn't have been further from the truth. The deal they presented was structured to leave me financing close to $30,000, even after I clearly said I needed to be much lower. What made it worse is that I had already told them I had pre-approved financing and was focused on the total amount financed, not monthly payments. Despite that, they repeatedly tried to steer the conversation back to monthly payment options, as if I hadn't already made that clear. That alone told me everything I needed to know about how they were approaching the deal. Then it got worse. They showed me KBB breakdown sheets to justify the trade values, but conveniently anchored everything at the lowest possible baseline. My Ram 2500 diesel was labeled as a basic SLT, completely ignoring the fact that it has the Outdoorsman package. Anyone familiar with trucks knows that matters, especially in the diesel market. That truck is worth significantly more than what they tried to represent. They highlighted the basic tow package while ignoring the professionally installed gooseneck hitch, an obvious value-add, further minimizing the true worth of the truck. They even deducted $200 for the truck being white, which felt like a petty and arbitrary adjustment used to chip away at the value. They absolutely knew what they were doing. So instead of valuing my vehicles fairly, they minimized everything to make the deal "work" in their favor. On top of that, the inconsistency and pressure tactics were obvious. I was told the Audi had been sitting for months with no interest. Later, after I pushed back on the numbers, I was suddenly told there was "another buyer waiting" and I needed to act immediately. That kind of contradiction isn't a coincidence. And after I declined the deal, I was told my Challenger would just be sent to auction, which came off as dismissive and unprofessional given the situation. I've attached the actual deal sheets and trade breakdowns so anyone can see exactly how this was structured. I didn't walk in expecting a miracle. I expected honesty and a fair attempt to help. What I got instead was a clear example of how numbers can be manipulated, distractions can be used, and pressure can be applied to push a deal that doesn't actually make sense for the customer. If you're considering doing business here, slow down, review everything carefully, and pay attention to the total amount being financed, not just what they want your monthly payment to be. I'm very glad I walked away. Employees I worked with: Sales Manager: Justin Nelson Sales Associate: Daniel Vukovich

Highly recommend this dealer due to the quality people and seamless transaction!…read more We had a great experience with Rairdon's of Monroe. The salesman Mike H., was awesome to work with, and partnered with us to make sure we got the car and the deal we wanted. He also took the time to educate me and my family on every feature in the SUV and the little details most people overlook. if the quality weren't enough of a reason to be have a great experience, it was all completed within 3 hours! I was thrilled! Keep it up. Thank you!

BEWARE -- very disappointing experience with Rairdon of Monroe…read more I purchased a 2021 RAM 1500 from Rairdon of Monroe this February with approximately 59,000 miles. The buying experience itself was great -- everyone was friendly, responsive, and helpful. However, what I found out today completely changed my opinion of this dealership. When I purchased the truck, my salesman specifically told me that the 60,000-mile service had already been completed by the dealership and that I had nothing to worry about. Today, at approximately 72,000 miles, I took the truck to another dealership for an engine oil change. They inspected it and told me the transmission fluid appeared old and recommended replacing it. I was surprised, because I had been told by Rairdon that the 60K service had already been done. So I drove back to Rairdon of Monroe and spoke with the salesman to find out what was going on. This time, I was told that they never performed the 60,000-mile service because it "wasn't due" when they had the truck. So which is it? At the time of sale, I was told the service had been completed. Months later, after buying the truck, I was told it had never been done. I purchased a truck costing around $60,000 from what appeared to be a reputable dealership. I should be able to trust basic information provided by their sales staff about the vehicle's maintenance history. Instead, I was given information that turned out to be false, and now I'm the one dealing with the overdue maintenance and uncertainty. What makes this especially frustrating is that we're talking about a relatively small service compared with the price of the vehicle. Losing a customer's trust over something like this is unbelievable. If you buy a vehicle here, do not rely solely on what the salesperson tells you about completed maintenance. Ask for the actual service records and verify everything yourself before signing. I will file complaints to DOL, trade commission and RAM USA.

I had a wonderful experience with Todd at this location. I came in knowing the exact car that I…read morewanted, and he stayed past close to help me get it. The purchase was smooth, my trade in offer was fair, and he didn't pressure me into any extras. I noticed a few days after I bought the car that the tires were very close to needing replaced. My bad for not checking before purchase, but I reached out to the dealership and they replaced them immediately, even picked up the car and dropped it back off at my house for me to do so. Todd also hand delivered my plates and offered to put them on for me when they came in, as I live along his commute. Overall a really great experience, I always worry about buying a car, I hate haggling, I hate being pressured, etc etc but they made it super easy and painless!

Max was friendly, attentive, accommodating, and made the car buying experience easy! The…read morecomplimentary taco truck was a pleasant bonus!

My husband and I purchased a 2012 Subaru Forester from Jason. Actually, it was one year ago. I can…read morestill say it was the best decision for us. The Subaru is dependable and gets great gas mileage. We appreciated the undivided attention and time Jason spent with us. Jason answered our many questions and provided records of previous work done on the Subaru. Jason was straight forward and our experience was stress free. We highly recommend AWD Auto Sales. Excellent customer service.

Jason, the owner, is incredibly helpful, knowledgeable and transparent. He is great to work with…read moreand generous with his time. I highly recommend working with him!

We weren't there to purchase a car, just received a service to have a vehicle appraised. We picked…read morethis place from the good experiences multiple friends had with their used car /truck purchases. The owner Robert and the older gentlemen were so down to earth and treated us like good friends and spent time taking good care of our needs. If we ever need to purchase a used vehicle, we know there's a reliable place to go to in town.

Great deal! I bought…read morea dump trailer from Millennium. I wanted one for several years and they had taken one on trade. Robert (the owner) is a straight shooter. I appreciate their no BS attitude toward me and the sale. I got the trailer for what was a good deal ($1ooo less than everywhere else) and they even helped deliver it to my place in Lake Stevens! Thanks guys! Highly recommend!

Love my new SUV! Whoo hoo. Thank you Eddie! We had the best experience here. Eddie made it quick…read moreand easy. He was friendly and has a mechanic on site to help. We will definitely be back when we are in the market for another vehicle.

Done right and at the estimated price. I really appreciate the time they take to assess what is…read moreneeded, check and double-check the parts required and then confirming the availability of all of the parts. After three trips to monroe auto body, whatever has been fixed is still fixed - and I wouldn't hesitate to go back again.

I could not be happier with the service I received at Monroe Collision Repair! My Mazda Miata was…read morehit, and I needed the front bumper and side panel replaced. They did an amazing job blending the paint to match the hood and door. Within a week of the accident, they gave us the estimate, ordered the parts and the repaired the damage. I was only without my car for two days. My car looks like new! I highly recommend MCR to anyone needing repairs! Thank you, MCR!