I had an excellent experience with this repair shop when they fixed my tire. The after-hours…read moredrop-off and pick-up options made the entire process incredibly convenient and stress-free. What really stood out was the communication throughout the repair. I received daily updates, so I always knew the status of my vehicle and what to expect. That level of transparency and customer service is hard to find. A special thank you to Jay, who went above and beyond to make sure everything was handled smoothly. Jay was professional, responsive, and made me feel confident that my car was in good hands from start to finish. The repair was completed efficiently, and the overall experience was great. I highly recommend this shop to anyone looking for quality work, outstanding communication, and exceptional customer service.

I had a great experience today in their Mountain View location. Every experience--from online…read moresearch to software flow to check-in to service communications to pick-up--was airtight and high-quality. I will definitely be back for my other cars.

Sunnyvale Foreign Car Service was recommended numerous times by family members. Today, I finally…read moremade the switch from dealership automotive service to Foreign Car Service. I am impressed with the level of transparency and interaction which the team expressed on this April 9, 2021. Bob greeted me as the doors opened at 0730 PDT. Being the first customer on site, I took the opportunity to inquire about my upcoming service and Bob patiently answered all my questions. While waiting for the service to complete, Bob dropped by a couple of times to provide status updates. He went out of his way to explain the different types of oil, climate and other conditions to consider. The service was completed in less than an hour, and I felt assured that quality work was performed. This is my key requirement. I am looking for mechanic and service shop which is trustworthy and transparent. I am glad that I have found it at Sunnyvale Foreign Car service where I don't feel like just another number waiting in line. Thank you team!

10/10 recommend to anyone who has Audi. They were super communicative, reasonable and fast…read more Finished the work at half the price vs the Audi service center.

Despite not having an appointment, and them being short staffed, they reattached my plastic bumper…read moreliner that was dragging on the ground free of charge! I wanted to pay them but they refused. I am not local to this area but encourage you to support this business! And make an appointment when possible. Thank you Expert Auto Care!

One of the only few remaining mechanics I ever trust!…read more First off, Christian the owner, is probably the most honest, humble, experienced & the most knowledgeable person you'll meet. I bought a brand new Lexus GX, Now; previously I've been taking all my maintenance & other needs to a Lexus dealer. After realizing I'm just dumping money away, I needed a solid mechanic that only stands by their work with quality but also knows what they are actually doing. Guys, save all your time and effort and go to this place. Not only Christian has saved my thousands but also he stands by his work! If he gives you his word, best believe it will happen!

8/28/26 Update! Everyone at Kevin's Auto are still the best! The team is very well trained,…read moretalented and work well together. They work on a variety of cars - I'm often surprised by some of the different vehicles there. That shows how versatile and automotive repair shop they are. Call today and make an appointment. And please tell Alex I referred you! I've been a loyal customer of Kevin's since 1988, when his shop was inside the Shell at Shoreline and El Camino. That's how old I am. Tony and the team have a particular talent, in this girl's opinion, to be able to interpret my attempts to mimic & describe what my car was doing, and accurately determine the problem and get me back on the road. Kevin's prices have always been fair and they never do the pressure sell saying of what my car didn't need. I'm sure we've all had that experience - especially women. No worries. That just won't happen at Kevin's Auto! I totally trust Kevin and his crew and tell everyone that they are the best automotive repair in Mountain View!

We bring all of our cars to Kevin's Auto. Over the years, we've been there for regular service,…read morebrake issues, shocks/struts, engine issues, you name it. Kevin's Auto is knowledgable, skilled, professional, and they care. They do what they say they will do at a fair price. Come here if you are looking for an honest, highly skilled shop.

Quick response, great service and communication, and sent me pictures of all things they inspected…read more(no charge). Saved me a lot of money and time! My new go-to car repair and service.

I left my car there on a Wednesday about noon. It is now Tuesday end of day (6 days later) and I…read morecalled them 4 times over the last week (and left 4 voicemails with my return phone number) to find out status of my car which should have at least had the diagnostic by this point. No one picked up and there was no returned phone calls. I am just going to go in tomorrow and pick up my car and take it to another location. Update 6/30: It seemed the mechanics were fine, I'm sure it is a capable shop. I finally got a call on Friday (1 hour before i was going in to pick up my car to move it to another repair shop). The nice person who accepted my car let me know that they had completed the diagnostic. I told him I was just gonna come in and get it since it had been 9 days since i had dropped it off and couldn't get ahold of anyone there. Plus on my voicemail on Tuesday i had said to cancel the diagnostic. I picked up my car and took it to another place. Also worth noting... I responded to the yelp response below on Wednesday with screenshots of my call log and the address where i took it. I got no response from that email address, no phone call, no nothing. I suspect the problems with this place are one or more of the following: * They have a LOT of cars onsite. My guess is that they are accepting too many and we would all be better served if they didn't over commit and said no to some of us. * I am guessing there used to be someone who was in charge of answering phone calls and responding to voicemails and communicating with the mechanics. Now there seems to be no one dedicated to this (though maybe an overworked mechanic who is stretched too thin). On Friday the person i worked with seemed to have no knowledge I had cancelled my diagnostic 4 days earlier. * Maybe they have an automated system for responding to one star yelp reviews... and it is not being monitored anymore. * Maybe their phone system is down or misconfigured and they are losing phone calls and voicemails. * Maybe the owner (or office manager) is sick. I hope they get better if so.

Kevin did Valve Clearance Adjustment etc on my car. As the work are inside of the engine, I cannot…read moretestify how they were done. But I do feel that the acceleration increased obviously after the job. Kevin also spent time to explain what engine oil I should use. Although I do not agree with him on that, I still appreciate his effort trying to help his customers. BTW, I got stopped by police due to speeding a few days after the engine job.

Despite some of the 1-star reviews, I decided to give this shop a chance because it was close to…read morehome, appeared to have experience with Subarus, and had plenty of positive reviews. Unfortunately, my experience was consistent with a few of the negative reviews. I was able to schedule an appointment within two days for an oil change using the manufacturer-recommended oil, OEM brakes and rotors, an A/C recharge, and a tire rotation. When I arrived, the shop immediately gave me weird vibes. There were no other customers, and the office was dark, dingy, and messy. It didn't feel like a professional shop at all. When I picked up my Subaru Forester, I learned they had used 10W-40 oil instead of the manufacturer-recommended viscosity rating (SAE) I requested. Rather than addressing my concern, I received a long explanation about why the difference supposedly did not matter (it matters; look it up!). They also installed Akebono brakes and rotors even though I had specifically requested OEM parts. The A/C service was even more frustrating. Kevin told me he had performed a diagnostic and found no parts that needed replacing, so he recharged the system. However, the A/C still did not work. I returned to the shop after picking up my wife from work. Kevin looked at it again and told me the O-ring needed to be replaced. He asked to keep the car for several more hours or overnight, which I declined. Several other things raised concerns for me. I was quoted around $100 for the A/C recharge, but the invoice came to ~$160. After I questioned it, Kevin reduced the charge by $30. To avoid a 3% credit-card fee, I chose Zelle, but the shop's number did not work, so I was asked to send the payment to his personal phone number. I also received only a photo of the receipt because the printer was supposedly/conveniently out of ink. Every question is met with a long winded spiel, where it's made to be seen as helpful or knowledgable, and to affirm that you've made the right choice by picking them. To me, it's a waste of my time and it exposes their nonsense if you listen carefully. Kevin also told that my car's control arm bushing was cracking and needed attention. Because I had lost confidence in him, I took the car back to the Subaru dealership to undo his work (e.g. changed the oil with the manufacturer-recommended viscosity, a/c diagnostic and repair, exchange the brake fluid he added with OEM fluid, etc.,) and they also performed a multipoint inspection. They provided a video of the inspection and did not identify the control arm bushing as an issue. Overall, I spent nearly $1,500 and left with more concerns than I had going in. I should have paid closer attention to the negative reviews. By the end of the experience, I didn't want them touching my car again. I will not be returning. If you own a Subaru, I recommend looking elsewhere for a shop that knows these cars, uses OEM parts, and operates with professionalism and integrity. The shop offers no warranty for their work. Even if they did, I had already lost confidence in them and decided it wasn't worth wasting anymore of my time or dealing with the hassle.

I received an oil change discount coupon from Stress-Free Auto in the mail for new customers, so I…read moredecided to try them since they are nearby. The office staff was professional, communication was good, and the shop was clean. In addition to changing my oil, they did a detailed overall inspection, which included a battery stress test, engine, brakes, and undercarriage. The full report, which included photos, was emailed to me and I was impressed by how comprehensive it was. If you just need an oil change and can do the minor maintenance and inspections yourself, then it will be a bit pricy at this shop (~$170). However, if you want someone else to do all that, it would be cheaper than a dealership.

Communication and attention to detail was on point. I love that David called me to explain why…read morecertain things were needed and truly provide reasoning behind where my money was being spent and why it needed to be done. I love my car and want it to have the longest life possible and Stress Free is helping make that happen!

I've been totally remiss in only writing my first review of Yarnell's just now after being a…read morecustomer for at least 15y! This place gets 10 stars on a scale of 5! Time and time again, Rick (runs the front desk and I believe is the owner) and the rest of the folks at Yarnell's have provided our family of cars the highest level of customer service! If you have a Toyota or Honda (or Lexus or Acura), they are the go to place for whatever ails your car. (They do other makes as well, but specialize on Toyota/Honda.) The job gets done right the first time and for the right price. Just this past week, I had the (12V) battery replaced in my 2006 Highlander Hybrid along with the headlight restoration (now I can actually see the road at night!). When everything was done I asked Rick to come out and listen to something I heard in the car for the first time that morning. Turned out to be tons of leaves/debris coming in contact with the AC blower. He pulled out the old air filter lickity split and replaced it. "How much do I owe you?" I said, "No charge." he said. That's just one example of the several times he has helped/provided something at no charge. He's provided advice over the phone several times too! The day Rick decides to retire will be a sad day for all of Yarnell's customers. Yarnell's really understands what it means to serve their community.

Kind, friendly staff helped me with a scary situation where I was losing power on the freeway from…read moreSF to Santa Cruz. They told me to bring the car right away (late afternoon) and had it running great in less than 24 hours. Can't say enough good things about the folks at Yarnell's!

TLDR: Great experience getting my car repaired…read more I admit that I was afraid to come here because of the few recent negative reviews. However, this is a Geico approved and I decided to go with it anyway. Andrew and team did a great job. Recommend this place.

2 Big Thumbs up for MOUNTAIN VIEW BODY SHOP!! I obtained…read moreestimates from 3 local body shops (one in Palo Alto and two in Mountain View). MV Body Shop offered a substantially lower price than the other two. A big shout-out and kudos to the manager, ANDREW CHOE, and the staff that I interacted with. If I ever need body work in the future, MV Body Shop will be my first choice without a doubt.

This has been my go to place for car issues for many years. The service is great and fast. Everyone…read morehere is friendly and professional. They are very knowledgeable about cars. Lastly, the pricing is very reasonable. This place is located in the same plaza as an Arco gas station so it's easy to miss, but be sure to come here for your auto repair needs if you're in the area.

My car started shaking when braking so I had it towed to Peninsula Auto Repair my insurance company…read moreUSAA recommended them. I called them about an hour after they opened Ray the amazing guy there and his team had already quickly driven it and figured out that piston was misfiring and then I agreed to their original fee for diagnostic totally worth it. The amount of detail that he gives you about your issue is incredible. Such passionate people about cars. I even had them do another repair that was completely unrelated because I was so happy with our service, I can't recommend them enough. I have four cars. I will definitely be bringing all of them to them.!!