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    Automotive Solutions

    3.8 (61 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Automotive Solutions

    Auto brake repair

    Auto engine repair

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    We dropped off our truck for check engine light service. We weren't contacted about the repairs nor the vehicle for over a week. Mh fiancé had to essentially hunt down the owner as every time we called, the front desk said they haven't seen the owner "in weeks". Finally after waiting 10 days we received a call from the owner that he took our truck to another shop so they could run the electrical problem. This was then quoted to be an 800$ procedure which we totally declined. Now this is where it gets weird. The owner states he will pick up our truck from the shop and service our car on warrantee. Ok great! We get a call to pick up the truck assuming it has been serviced....but when we get to the shop our truck is GONE. Stolen! The owner then says he parked it himself away from his property and has owes us no liability for the theft. He also and I quote, stated, "this happens all the time" and to "go ahead and take me to civil claims because you won't win". Would not give a name to his insurance. He did however offer to buy our truck off of us from the tow yard the police sent it to when it was found by using his "car dealership plates". Wait, so you want us to trust you by selling the car to you when we couldn't even trust you to keep it on the lot? We kindly declined the offer and insisted he just reimburse the money that was spent when he did NOT fix the car. He laughed in our faces, told us he would give us 250 for the impound charge and that was it. Again we said we would accept the 250 with the understanding that we are going to take the legal route and get lawyers involved. After that conversation the owner, Matt, then said to "go fuck ourselves" and hung up the phone I'd like to add that while waiting for the police to come to the shop the owner tried to kick me out of his shop. He admitted that this happens often and was aware that our truck was at risk for being stolen with where he parked it at. I had made a post on social media where I received many responses that this particular shop was known for theft and unfulfilled services. Also, he referred me to a sign posted on his wall which holds no merit. My personal items were not stolen. My vehicle he was responsible for, for over two weeks was stolen. I have reported this guy to BBB and I sure hope this review reaches all the right people. As a young mom to twin boys who are 4 with another baby boy on the way, it is my hope another young couple will not be taken advantage of like this.

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    3 years ago

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    5 years ago

    Definitely not a trusted mechanic Matt is a excuse guy... Either time or overcharging you. Even for a mechanic

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    11 years ago

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    5 years ago

    Super nice! Reliable! Honest! We've been going to them for years and have never had a problem.

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    8 years ago

    Great job by Matt and Samantha here. Incredibly quick turnaround time to get our car worked on and back to us. Fair pricing for great work.

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    15 years ago

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    Page 1 of 2

    Ask the Community - Automotive Solutions

    Review Highlights - Automotive Solutions

    Frank, the new manager, is just as personable as Matt was when he owned the place, and will definitely be keeping us as clients.

    Mentioned in 29 reviews

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    1st Choice Autoworks

    1st Choice Autoworks

    4.7
    (194 reviews)

    Excellent service! The staff was professional, honest, and got my vehicle repaired quickly. Great…read morecommunication, fair pricing, and quality work. I highly recommend them for any automotive needs.

    I became a customer / client of 1st Choice Autoworks through Chris Tusow at SubiWorks, next door…read more Chris has been the only mechanic to mod, work on, or do anything with my heavily modified, camping, overlanding, off-roading builds...I'm really particular and developed a really close working relationship and friendship with Chris. Last year, he decided to branch off and focus primarily on mods, custom builds, and speciality work on Subarus whiling changing the name of the business to RFC Industries. In doing this, he sold the service side (oil changes, tire rotations, basic repairs, etc.) of his business to 1st Choice Autoworks. So I've been coming to them for the non-off roading specific stuff that Chris still does for me. Luke and everyone else here is incredibly kind, knowledgable, and professional. This past weekend, I panicked since I'm leaving for an extended work trip (1.5 months) which involves my heavily modded Subaru Forester and I had an axle issue days before I was supposed to leave. I texted Chris over the weekend and he said come to 1st Choice by 8:00am on Monday. I didn't have an appointment, and just showed up. And this isn't my style. I'm usually so highly organized and do my best to be respectful, schedule appointments, and go through the proper channels. But I woke up at 6:00am and was in Murrieta by 8:00am. I explained my situation and they were so accommodating and understanding and kind. It took all day but they helped me out and got my car back in good health and I'm so thankful they were cool with me just showing up. This shop is trustworthy, professional, and now is really familiar with off-roading and modded, lifted Subarus due to SubiWorks' and Chris' involvement. Please give these guys your business if you're in the area. They also work on non-Subarus. Thank you, 1st Choice dudes. I appreciate you!

    Pro Auto Service Centers

    Pro Auto Service Centers

    4.9
    (50 reviews)

    I went on the wrong day for my appt. at Carmax Service. I was desperate to get my car fixed due to…read morean upcoming business trip. The kind receptionist at Carmax Service referred me to this shop that is an authorized mechanic who works under Carmax's extended warranty program. Anthony efficiently ran the codes as my dashboard was lit up like a Christmas tree. The lights eventually went way, but after he ran them again, he recommended I get the battery replaced. He found out how much the battery was by calling the dealer, and some after market spots. He recommended that I DIY which I normally do with battery replacements. He even topped off my oil as it was a quart low. After I got the battery replaced at O'Reilly, I came back, Anthony ran the codes, and it was all clear and not indicating anything of concern. I will only go to this shop from now on, as Anthony seemed to really care, and go out of his way to assist me even though his shop got no monetary benefits this time around. But, he treated and handled my siutation in a manner that I was very pleased, so I will definitely go back.

    11/15/24 Friday 12:30 My Grandson had passed his road test…read moreand now it was time to give him our car. I was in a pickle for time so I did a real quick YELP search and came across Anthony at ProAuto. The review from the guy that says he comes all the way from SD to see Anthony, really stood out. I called immediately and arranged an appt for an oil change, rotation of tires, engine and cabin filter replacement, and a brake inspection. I do not want to deal with dealerships if I don't have to. This office was soooooo quiet, and calming. Overall, I really appreciated Anthony and the work he performed on our car. I will teach my Grandson where he needs to go when he needs service. I am also advising my daughter to check this place out. Anthony, you are a diamond in the industry. Don't ever change. Thank you again. I will drop off the Guam License plate, that came off of our car. I noticed you don't have one hanging. LOL!

    Automotive Solutions - autorepair - Updated July 2026

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