What an amazing experience from beginning to end with Jermaine and Alex!, I had just received an outage estimate from Mazda, I was shocked of their inflated estimate nervously to find out how much of the repair would actually cost else where.. Called IMM and Jermaine put my mind at ease and arranged a date for an inspection. Drop off my vehicle meet with Alex. Talk about excellent service! Alex listen to my concerns, followed up once the inspection was completed, advised what needed to be done along with the estimate for repairs which was very reasonable! They took care of all that needed to be done to my car and I couldn't have been any more happy with the service they provided me. Fast, quality service and I will continue to go back.. I highly appreciate what they did for me and would highly recommend them for if you're looking for a honest and reasonable mechanic shop!! read more

Great auto repair place. Great customer service and communication. Very trustworthy !

My wife and I have gone to IMM 2 times in the last 2 years, and each time I walk away thanking God for leading us to their business. They are extremely courteous and will explain the needed repairs in detail. Their rates are very fair, and in one instance they were so honest, they did the repair and charged a small fraction of what I was expecting. On both occasions I was impressed with their knowledge and thorough inspections beyond our immediate concerns. On our last visit, my wife went to pick up the car, and while she was in their air-conditioned office paying the bill, Alex drove her car to the office entrance with the cars AC on, saving her the walk through the parking lot. This is noteworthy as the temperature was 105 degrees, and my wife is 80 years old. I sincerely appreciate you, Jermaine and Alex. read more

Been here twice now & other family members of mine have been going here for quite some time. Great experience both times. Alex is super honest & looks out for your best interest. I really appreciate the work they do! I will now only take my truck here. read more

You can't beat an auto repair facility that's honest and provide service at a fair price . Just doesn't happen much anymore . These guys are the best . read more

Initially, I received an outrageously high estimate from local Toyota dealer. However, when I called this business, I was pleasantly surprised by the excellent deal they offered. I appreciated the prompt service and their commitment to keeping their promise on the repair time. read more

Great experience, nice customer service. Quick and responsive. This is my second time going to them. Highly recommend.

The day after Christmas i took my car in for brakes, I let it go for longer then I should have but turned out I needed front and rear. Eric took great care, did great work and now I'm back ke on the road safe for the year ahead. Big shout out to the tire shop next door that fixed my tire. I had a big ol' nail in it. Happy customer read more

Have been taking our cars for service and is Always available to fit in service of which is great and pricing is very reasonable

After my daughter took her car into IMM Automotive and received good service I decided to take my car in. I had almost 110K miles on my car with my original brakes. I spoke to Alex. He was very kind and helpful. They checked my brakes and told me they looked good. I was surprised because of the mileage on my car but I was happy to find a shop that was honest. They ended up charging my oil and rotating my tires. The prices were fair and the service was quick. I will definitely be returning. Alex also gave me a referral for an auto body shop. I actually took my car there and received excellent customer service. Alex went above and beyond. Thank you. read more

I have taken my Lexus SC430 to IMM Auto Repair twice now. Each time they listened to what I told them was going on with the car. I took it in, they went over the car and within a few hours, they called me to tell me what they found and gave me an estimate to fix. I agreed to leave it there and do the repairs! A few hours later I picked my car up and the price I paid was what we agreed upon. I highly recommend them! read more

Excellent service. Alex was very helpful and answered all our questions. Highly recommended.

Took my car in today and had them fix my cv axel and ball joint. I came here about a year ago for something else for the car as well. Both Jermaine and Alex were very helpful both times. Very reasonably priced as well. Would def recommend to others. read more

The IMM Auto Repair owners (Jermaine and Alex) are super honest and caring. They don't take advantage of women and those not knowledgeable about cars. They explain the situation, give you options and genuinely care about you having a safe car to drive. IMM Auto offers excellent service and pricing! read more

The owner and his son are the epitome of neighborly service. They genuinely care about your best interest and not seeking you a service that's not needed. They make sure you get a great deal and help you figure out what would be the best resolution for your cars issues. read more

Hard to find an honest Mechanic ! Took my car in for an oil change and received honest pricing and excellent service. they were edecatuonal and informative. 10/10 would reccomend read more

These gentleman have taken care of us for 10 years. All referrals have felt the same. They have even fast fixed little problem here and there for us no charge on the spot. Really don't trust may mechanic shops, but these guys are great. read more

This has been the place I've been coming to for over 15yrs they are honest and very helpful in any of your cars needs.

Honest auto repair shop. They fixed my 2007 Ram Engine Check Light. Reasonable price. Highly recommend. read more

Having moved to Murrieta from Orange County, we had to leave behind my trusted auto mechanic who I'd confidently used for years. But finding Murrieta Tire & Auto thru a Facebook coupon, as I was searching for service on my air conditioning system in our Prius, was an answer to our prayers regarding car care. Rocky is a very kind and knowledgeable owner who explained the process and never tried to up sell me or pressure me for anything that I didn't need. I felt very welcome there and they fixed my air conditioning problem in under an hour while I waited in their comfortable customer service area. I will definitely be using Murrieta Tire & Auto for all of our future car care. Thanks Rocky! It was great meeting you & I really appreciate the great service & welcoming atmosphere there! Ken Blake Ken Blake read more

I've used IMM auto repair before. I take my car there for alignments. They are usually fast and efficient, the job is completed while I wait. I set up an appointment for this morning. I set up this appointment in person last week, and saw the employee put my name and appointment time on their calendar. Well, when I showed up today the person in charge (one of the owners I believe?) scoffed and acted like he knew nothing about me. He said he didn't have the time to help me. I told him I made an appointment a week ago. His response was I could leave the car for the day....which I couldn't. This person was just extremely rude all around and the whole experience was off-putting. He was very angry, I've never seen anything like this or have ever been treated this way before. Obviously he doesn't need the business. How do I now trust a place like this to work on my family's car? read more

I always take my automotive issues to IMM. They are very honest with fair prices. Great people to do business with.

Absolutely great bunch of guys there. Priced fair and honest. Couldn't be happier with Jermaine, had a part fail on my engine that caused it to lose oil and basically destroyed my engine requiring it to have to be replaced. He found me a great used engine for my 2016 dodge caravan removed the old and replaced the new one in 2 days.... And was substantially cheaper than all of the other shops around ...!! From Temecula to Murrieta to Menifee , IMM was the best priced and didn't try to sell me services that I didn't need . I'm Loyal customer from here on out. read more

We thank you for fixing our car. You are amazing. They are very reliable people amazing group of people. Thank you again.

I want to start by saying highly recommend trusting these gentlemen. For a short while they've been diagnosing a very temperamental issue I've had with my vehicle. The communication and updates I've received as they explained to me each process from how they would troubleshoot and fix the problem was very professional and I'm pleased with the service I have received. read more

The only honest mechanic I've ever had work on my cars and would highly recommend them

I needed some work done on my car to pass smog. Jermaine tried to charge me $400 more than the job costs. I got two quotes. I took it to Johnson automotive in Lake Elsinore and he did the same exact job for $400 less. This place is a total rip off. read more

Excellent customer service and knowledgeable staff. Jermaine was very helpful and stayed late to make sure I understood the details of the installation on my truck. Thanks again read more

Speedy service, helpful staff and reasonable prices. They worked on my explorer and were able to tell me what was causing certain issues. Would recommend for any auto concerns! read more

This guys are very honest people. Jeremiah was helpful and give me the best possible price. I took my 99 accord to other mechanics but Jeremiah was the cheapest and they worked hard to get me my car in a timely manner. I'm telling you guys very honest people read more

Had broken tie rod on my truck so I called for quote before I had truck towed there ,they ballparked the job at $350-$400 for what I wanted done Fair enough had truck towed there and dropped of for repair next quote "the real one"was over $800,I would not have gone there if they would have told me that to begin with! Plus did some research on parts they put on and was well over 100% mark up! when I said something about it they told me thats how they make their money aaahh what about the labor charges? I could understand 25-30% mark up but over 100%! keep driving if you can read more

Fantastic customer service, Frank answer questions quickly, made the issue at handwork, and was honest and ethical with his price and work. Did a great job fixing my tire issue.Thank you for your help. read more

Thanks Eric its hard to find great people that understand true value an be honest . How bout coffee in the lobby "hahaha" read more

I brought my car to IMM after the dealer wanted $145 for a minor inspection. I was so impressed with the honesty, integrity and service of these guys! Simply the best in town! read more

I've used IMM for many years now on several different vehicles ranging from high-end foreign exotics to beat up, old SUVs and everything in between. I've always found them honest, reasonable and fast. I've never had one job or item that didn't seem fairly priced or better and I've never had a problem with the results. All in all, I feel fortunate to have found a local shop that is more than fair and also pleasant to deal with. In the world of car repair and maintenance, I feel like I've found a unicorn! read more

IMM is a reliable, trustworthy auto repair shop. I have used them for years and they maintain my cars in good shape. Today my car had the battery light come on and stay on - my daughter has the car at college 500 miles away! I called IMM to discuss the issue. They were able to look up previous repairs, advise what the problem might be, and recommended having it looked at right away. I wish the car was in town for them to fix. However, it is awesome having a local repair shop that takes the time to review the records even if they can't look at the car. I will have them look at the car next time my daughter is home to check any repairs that are done while the car is out of town. read more

I have a 2002 Chevi Tahoe and my engine light was on and my truck was leaking oil. I took my truck in and the mechanics were great and HONEST. Its hard to find a good mechanic that will be truthful, fair in price and do a good job. I would definitely recommend them to anyone. read more

I very much disagree with the other review on this place. Although the mechanics might be honest, the amount they charge for their services is obscene. No matter how much business you bring to them the cost still remains extremely high. Every time I have gone here with a car problem they seem to find 10 other things wrong with my vehicle and they try to stress the importance of getting It fixed immediately. My car is old, of course it's going to have problems and why would I invest more money into a 12 year old car? Great place to get your car checked out but I would not recommend getting your car serviced at this place, unless you have a lot of extra money on hand. read more

I'm glad to have a shop that repairs my car better than anyone else in the area. Jermaine and crew are honest and good mechanics. They always find the core of the problem and fix it right away! I don't know about them being priced higher than other shops, like Marsha says, but to me they're 'normal'. I had my AC relay replaced for $160 recently to get my AC working again. Most recently my car died on a Saturday after shop was closed. I had my car towed to front of shop and brought Jermaine my keys on Monday, nice having that option with a great shop. It was my water pump pulley that broke. It ruined my serpentine belt and tensioner as well. Jermaine called me to recommend the thermostat be replaced as well, said they should be changed hand in hand. I told him I just had the water pump replaced 35,000 miles ago, and I assume the other shop replaced the theromostat. I double checked my records though and the shop didn't replace my thermostat! I was still running my original thermostat at 220,000 miles! I'm glad Jermaine recommended it and I checked to see what last shop did/didn't do. I am road tripping to Utah soon and would hate to be stuck somewhere with a bad thermostat. All the major work IMM did including: serpentine belt, tensioner, radiator hoses, water pump and thermostat was just over $700, not bad for a full day's work and basically redoing what another shop didn't do right only 35,000 miles ago! That pulley shouldn't have went bad at 35,000 miles, the original lasted 185,000 miles, must've been a used unit or a shoddy brand they used. Jermaine also recommended new spark plugs because he could tell they were about 100,000 miles old, which they were, I changed them last. I told him I could do it, but if he wouldn't mind buying me the plugs, he didn't mind and even got me a great deal on them (90,000 mile iridium spark plugs aren't cheap)! I don't play the 'which shop is the cheapest' game anymore since I know you get what you pay for and a local shop like IMM depends on repeat life-long customers. I just brought my car by today because of a weird noise, maybe related to recent repairs. Jermaine checked it out, knew it was the oil control valve and just recommended throwing some oil additive in it to clear out oil gunk. Free good advice, where another shop could've got it wrong or just decided to pull apart my OCV and clean or replace it for who knows how much money! read more

I had an excellent mechanic for the last 30 years until he pasted away last year. In fear of never finding that type of connection again "a mechanic that is good, loyal, honest and reasonably priced is very hard to find. Until I found Jermaine at "IMM AUTO" I can always trust his ability to tell me whats exactly wrong with my car, give me options in regards to solving the problem without trying to gouged on work not needed. All I can say is Jermaine is the best honest guy around. Thank you for being the man. read more