Lovely people. They're like a team of younger professionals. Not pushy at all. No use of…read morefear-tactics to persuade my elderly mother (63) to buy extra services - in fact, they try to take any discounts if they can! Professional language and customer service. I love there's genuine care when they serve my mom's car. I feel like they take extra time to help her understand what they are doing, and not trying to rip her off. Extra thank you to Daniel for his professionalism!

This place has excellent customer service. In need an oil change real quick I was in and out within…read more15 minutes. The folks that work here go above and beyond to make sure you're a satisfied customer.

Amazing mechanics doing honest work, enjoyed my experience getting my car serviced. The pricing is…read moresuper reasonable and they were very transparent about what had to be done. Super friendly staff. Definitely recommend taking your car here. They will be our go to for both me and my boyfriend's auto needs.

Complete Auto Service is a hidden gem in Manassas. Needed rear brakes (pads and rotors) on my 2023…read moreVW Taos; dealer and another local independent quoted me over $800. Decided to give Complete Auto a call (based on all the good reviews) and they quoted me a much lower price for premium parts. I was in and out in just over an hour, saved hundreds, and now have no issues with the brakes. I really liked the feel of this repair shop and left with the impression that Kevin and John are honest, competent and treat customers right, all based on my experience and how they dealt with other customers while I was waiting. I highly recommend Complete Auto Center.

G&C Tire and Automotive in Manassas has been great to work with. Their prices feel fair for the…read morequality you get, and they really pay attention to the little things that make you feel like your car is in good hands. What I appreciate most is how they explain complicated issues in a way that's easy to understand without talking down to you or trying to push extra work. You walk away knowing what's actually going on with your car and why it matters. It's the kind of shop where you feel comfortable asking questions because they're patient, straightforward, and genuinely trying to help. Definitely a place you can trust. Also check out their customer lounge.

This shop has gone downhill fast. Can't professionally balance tires or hire a state inspector that…read moreknows it's regulations. My shop has forwarded customers to this shop every month for years. NO MORE! I don't need the aggravation. Perhaps the owner needs to be more involved in the operation and get back to what made his store a trusted and honorable business. But, looking at his negative reviews. I'm sure the owner will fail to see the value and ridicule the customer. Poor attitude from a failing business.He has already lost one store, perhaps he can save this one before it's too late. Joe Corvette Motorsports Chantilly, VA,

Went here this weekend for an oil change and new headlight. Friendly staff, clean waiting room and…read moreglass walls so you can see them working on the cars. TV was on showing the Olympics, coffee available and free wifi. They tried to get me to do the air filters even though I just got them replaced at Koons Honda not 3 months ago so it was pretty clean. Because I have a hybrid car, I needed synthetic oil. The prices for that is pretty close to my other go-to place. They were able to get me a 20% discount - nice surprise. Easy to find on 234 Business. Will come back here when my car gives me that reminder message again.....

As soon as I left my check engine light came on…read more May be a coincidence but.... Maybe not. Place is always empty, even on Saturday morning. Also was uncharged for premium synthetic oil and was told this was the basic service. The manager is out here smoking while the crew works. Smh

*long post but worth the read* I have been a loyal Jiffy…read moreLube customer for almost 10 years. I continue to patronize JL because there is NO WHERE where you can get an oil change this quickly. That being said, I have also been to many different locations throughout the years, and also go about every 3 months because I commute (more miles = more oil changes). I had been frequenting one in Woodbridge for the past few years, but I recently had a not so great experience at that location, so when I was due for an oil change again I decided to go to this one instead. They were incredibly quick and everything was wonderful. About a month later, I went to change all of my air filters out myself when I noticed that the cap to my transmission fluid (something that Jiffy Lube checks during every signature service oil change) was left OFF of the opening! This was incredibly concerning because contaminated transmission fluid can ruin your transmission. Anyways, I put the cap back on and brought it in the next day. I ask for a manager and explain the situation... Luis treated the situation the best way I think possible. He cleaned the transmission fluid housing (not sure the exact verbiage) AND flushed the fluid and replaced it without hesitation. He was incredibly concerned, honest, and polite... AND provided me with an excellent solution to my problem. I was out within 15 minutes (as always). Excellent, excellent service... I will return again and again. Also... to the reviewer complaining about the price... there is NO WHERE you can buy that much FULL SYNTHETIC for $40

Avoid at all costs. I have been coming to this Jiffy Lube for years, but now the management has…read morechanged and it took me over an hour and a half after I was told to pull my car up to the bay behind two other cars. I did so and when I moved up to the bay I was shown the waiting room. Unbeknownst to me they kept moving my car to others in different bays and it was another 1/2 hour before my car even got in for the oil to be changed. After over 10 years coming here I plan on finding another place for oil changes.

Have been going here for years and this is the best auto shop on the planet. Wouldn't go anywhere…read moreelse with my car. The entire experience is always fair, honest, efficient, professional, knowledgable , skilled and talented from customer service, to the diagnosis, to the repair, to the final bill. Started going here after having gone through several botched jobs at some of the best known names in auto care. Gotta give a special shout out to Jenna. She ROCKS and always goes the extra mile for her customers.

Long time customers who have become friends. We trust them…read moreand value their honest and good service.

I could not be happier with R&j Auto Shop!…read more I have a 99 Chevy Silverado that has sat for years. I put a charger on it, which read 14.4 volts, but still it would not crank. I reached out to a number of shops, and R&j was the most responsive and reasonable. I am so glad I did. Jorge was very communicative, and texted me to let me know when he would be arriving. He brought all the tools needed to diagnose the problem. Since it was an easy diagnosis, Jorge did not charge a diagnostic fee, which was very reasonable. Jorge let me order the parts I needed, and even suggested I replace the serpentine belt at no additional cost. He replaced the alternator, battery and removed the aftermarket alarm that was draining the electrical system. He even diagnosed the brake issue that we found once the truck was running. R&j Auto Shop is my go to for quality, quick auto repairs. Jorge is a great guy and easy to work with. I highly recommend R&j Auto Repair!!

I had reached out to Jorge when my car failed the Virginia safety inspection due to a faulty…read moreABS/VSA module. Most shops recommended replacing the module at a whopping $3,000. I decided to do the sane thing and look at repair options instead. I had found Circuit Board Medics in South Carolina (these guys are the real deal btw) who would go on to do my repair for a 10th of the replacement price, but almost all of the shops around me were unwilling to remove the module for me to ship it out and then reinstall it once it was shipped back to me. Except Jorge. He gave me a reasonable price and service dates which was a little too close to the reinspection deadline but I had hoped it would be done by then. The first appointment, Tuesday, August 11, went really smoothly, Jorge came to my location and took off the module for me to ship out to the module techs down in SC on express delivery. Unfortunately there was only one day between me shipping it out and Jorge's Thursday appointment to reinstall the part. The techs in SC had a same-day turnaround but they ended up shipping it back out to me on the day of the appointment for it to arrive on Friday. Things had been going superbly up to that point. Because Thursday was the last day of the 15-day grace period, I was anxious to get it done as soon as possible because the fact that the period ended created new complications. Unfortunately, Jorge informed me that he would not be available until the following Monday. I understood his booking situation so I let him know that I might look for someone else to complete the job sooner because of the deadline that passed. He then offered to try to come on Saturday to which I offered to pay extra for him to try to come out on Friday, to which he agreed. Friday comes and I had asked him to let me know if he's likely to come out that day. He tells me that he couldn't make it that day at 7:30PM which was odd but things happen so I hoped he'd be able to come out on Saturday. Saturday comes, he texts later in the afternoon that he's busy and would come on Monday at 12PM. I didn't want to try to get a Sunday appointment at that point so I let it be. Monday comes and he's not here. A little while later he lets me know he's on his way, arrives at 1:30PM, gets the job done, and then we parted ways. Obviously, this was not the kind of service I expected to receive. I felt mistreated because of the following reasons: 1. I could have had someone else come and finish the job by Friday or Saturday. I completely would have understood if Jorge was unable to come but he sold me false hope and I believed it because, 2. I didn't want to rent a vehicle until he could come out but I could have! I thought it would be unnecessary since he'd definitely come today, tomorrow, the next day, when Christ comes back, etc. 3. I have lost earnings for nothing when I could have rented a car out and recouped some of the expenses that I had incurred and will incur because, 4. The car still failed inspection for another reason I didn't think would fail it and had I been working this past weekend, I would have been in a better position to get that new issue fixed. 5. I can't legally drive on public roads because the grace period has passed. Though it was the module techs who delayed the module, I had asked Jorge if he would be able to take off the module one day earlier so we could avoid a situation like this. He said he would try but he never confirmed it. The first appointment took literally 20 minutes and I would have paid extra for him to come the day before at an off hour or something so the inspection window would have less risk of closing. Though fixing this ultimately didn't stop the car from failing inspection again, at least I would have had more time to prepare for the next repair BEFORE the window closes. 6. After all of this grief, he was still late by an hour and 30 minutes on Monday without a single word of acknowledgement of the fact! I am so angry and disappointed in the way this all turned out. What had started off as an exceptional service has ended up costing me what I never expected it to, simply because an edge case scenario could not be handled properly and professionally. I hope Jorge can clarify any wrongdoing on my side and maybe rectify his end. I still reluctantly encourage anyone to give him a chance based on the other reviews written about this business and the factoring of "things happen"-ing, but he has lost my confidence. This is technically a one-star review but I didn't want to be any more blunt.

Think I may have found a life long mechanic…read more Great customer, customer friendly, reasonable pricing and quality work. Quick turnaround time. I have a Mazda CX9. I first took it the dealership and was told I have engine damage plus a list of other things costing over $5,000. A friend told us about Haas. We towed the car to there. The problem was the water pump coupled with some other issues but not the long list of issues the dealership quoted. Haas gave us a more affordable rate. I'm happy to have my car back and trust them to use them again.

My wife and I have taken our cars to Haas Auto for years. This is the mechanic you've been looking…read morefor, they are knowledgable, and provide excellent service at a great price. They have never tried to up-sell us on an unnecessary repair, they clearly explain what the car needs, and what kind of repairs might be needed when. They do routine maintenence on most types car but can also troubleshoot complicated or confusing issues and will work to find the correct repair in the least expensive way. They are reliable, personable and professional.

So, I have had multiple instances of dealing with Virginia Tire & Auto of Bristow. I own a 2021…read moreJeep Wrangler. I have been in 4 times in the last year to have an Idle Pulley replaced. on more than one occasion I have had the pleasure of working with Beverly. She is professional, knowledgeable, and shows compassion when dealing with customers that may not be having a great day! Beverly is always smiling, upbeat and willing to go the extra mile for her customers. She has an ability to turn a not so fun situation into a pleasant surprise experience for her customers. It is because of Beverly and the rest of the team at Virginia Tire & Auto of Bristow that I will always bring my vehicles there for all of my automotive repair needs!

I brought my 2013 F-150 to Virginia Tire & Auto expecting to pay roughly $120 for an alignment…read more Instead, I received a call saying they could not perform the alignment because my tie rods were seized/frozen and my control arm/ball-joint assemblies needed to be replaced. Fine -- if worn or seized suspension components make an alignment impossible, I understand that. What I did not expect was to be quoted over $3,500 in repairs BEFORE the cost of the alignment, tires, or anything else the truck might need. I immediately started getting independent quotes for the same work and was getting numbers around $1,800 -- roughly HALF of what Virginia Tire & Auto wanted. Then came the part that really pissed me off: they charged me $104 just for the "alignment inspection." I came in expecting a $120 alignment, they determined they couldn't perform it, and then I owed $104 just to get my truck back. I was not told upfront that I would be charged a $104 inspection fee if they couldn't perform the alignment. Had that been clearly disclosed to me beforehand, maybe I would have taken the truck elsewhere? Maybe I wouldn't have? Point is, it was never disclosed. Not when I checked in OR when they called me back on the phone to give me an unexpected quote... The entire experience left me feeling like my truck was being held for ransom over a $104 fee after being handed an extraordinarily expensive repair quote. I'm perfectly willing to pay for legitimate repairs, and I understand shops need to charge for their time. But pricing and diagnostic/inspection fees need to be transparent BEFORE the customer hands over the keys. I came in expecting a $120 alignment. I left $104 poorer, with no alignment, and a $3,500+ repair quote that other shops are quoting at around half the price. Get a second opinion before authorizing major work here.

Updating my previous review: Mo & his team did a phenomenal job on my Honda CRV. I would recommend…read morethem over and over again. Full detail inside and out with a hand clay-bar polish. They offer a variety of services from hand wash through ceramic coating. Reasonably priced. Great communication on scheduling an appointment. Will be scheduling a follow up appointment.

Excellent service, the work was efficient and well done, appreciate the work these fellas did!!read more