Robert responded so quickly to my issue of needing my engine mounts replaced on my Audi Q5. Got my car in the next day and finished by 1:00 pm. Will definitely be using his services going forward for both of our cars. read more

Robert, the owner of Autobahn is so nice, and knowledgeable!! Haven't the extra mile, including doing his own research, to make sure we got our car fixed correctly. His pricing was very reasonable. He followed up with us as well. Great local automotive repair shop. read more

Robert was extremely easy to communicate with, service was fast and he offered several helpful suggestions to keep costs at a minimum. I will never take my vehicles any other place! read more

service location of choice for a 2013 Audi A6 with 130k miles. Autobahn is prompt, thorough and proactive. Audi service anywhere is expensive; at Autobahn I feel the car receives only what is needed to keep it rolling and me out of dealer showrooms. read more

I have been going to this shop for years, but I hadn't had service done during COVID until now and didn't realize that the business is anti-mask. They have a sign up reflecting this and Robert Drake was not wearing a mask. I've included a pic below of an erroneous statement (making the social media rounds) posted in Autobahn. A quick fact check reveals: An image circulating on social media erroneously claims that the total number of deaths in the U.S. in 2020 was significantly down compared to previous years. The meme -- which implies COVID-19 restrictions weren't needed -- actually uses an incomplete figure for 2020 and makes a flawed comparison. A report by the Centers for Disease Control and Prevention has estimated that from late January through Oct. 3, there were an estimated 299,028 excess deaths -- meaning deaths higher than what would be expected during that time period, based on previous years. Two-thirds were estimated to be directly attributed to COVID-19. But a popular post shared on Instagram and Facebook is erroneously claiming that the total number of deaths was actually down, significantly, in 2020 compared to years past. "The Stats - Why We've All Had Our Lives Stolen From Us in 2020," the meme is headlined. It then lists "US Deaths Per Year" from 2015 through 2019, and compares those figures to a figure for 2020 (as of Nov. 16) to suggest total deaths are actually down this year. On Instagram, the post was shared with a caption suggesting that the media has misled on the COVID-19 pandemic. But it's the meme that's misleading by using an incomplete figure for 2020 to make its claim, as well as an erroneous number for 2019. It is incredibly disappointing that a business would show this lack of concern about the well-being of its customers. Facts are facts. Lives are saved by wearing masks. I have three previously healthy family members (one in her 20's - a nurse, one in her 40's, and one in her 60's) who suffered through COVID and now have permanent lung damage. Even if a person recovers, the long-term effects of this illness are nothing to take lightly. And the long-term effects aren't just lung-related - other organs, including the brain, can be damaged as well. Any reasonable precaution that we as a society can take to avoid spreading this nasty illness should be taken. The nurse relative referenced above is exhausted by all of the folks who come through the hospital with COVID who die refusing to believe they have the illness - it's always something else, they say - bronchitis, pneumonia, whatever. The denial wears her out. The most American thing we can do is stand united against this illness and wear a mask. read more

Autobahn Automotive - Posted inside Autobahn Automotive. - Auto Repair Near Me - Raleigh, North Carolina

I had my timing belt done here. They were the lowest price. With the fastest delivery. These guys are top notch. Ahead of the curve in their game. If you have a European vehicle. These guys will take great care of you. read more

I found Autobahn Automotive after the dealer refused to do a rear brake job without also replacing the rotors -- this is without even measuring the lie thickness Autobahn Automotive did the right work at a reasonable price when promised I'll definitely be back read more

Oh my. I REALLY wish I'd known about Autobahn Automotive from the time I arrived in Raleigh two years ago!! And now I've moved on to Phoenix and couldn't bring them with me! Robert and Erin are fantastic. Tired of dealing with the VW dealership's "glass half empty" and "can't get you in for a week" mentality, I decided to try AA. I popped over unannounced one day after hearing a squealing/hissing sound in my VW's engine compartment. They checked it out for free (on the spot, and at the end of the day!) and gave me an estimate. They offered an appointment for the next day (hello, VW dealership?!! This is what customer service looks like!). Due to my schedule I couldn't make it that day, but was able to come first thing the following day. The work was completed in excellent time, as promised, and at the price quoted. And they even gave her a bath! Fellow V-Dub owners in Raleigh, trust me on this: take your German machine to Robert at Autobahn Automotive. They are everything you wish the VW dealership was. And now to find a place like this in Arizona!! read more

Autobahn Automotive treated me and my vehicle with dignity and respect. This is the type of automotive repair establishment that's extremely rare, these days. The owner, "Robert" puts so much pride into the repair work and the customer care that I found it almost unbelievable, because I'm always bracing myself for a bad situation with most mechanics. However, this was a completely unexpected and great experience. My engine was locked up, so I was in need of an engine replacement. I search Yelp and found Autobahn Automotive. Talked with Robert over the phone, he kept me in the loop on everything going on with his sources, and informed me that he was initially sent a few bad engines, that were not up to his standard. Subsequently, he refused to install them and put me in a negative position for costly future repairs. Instead, Robert kept sending those poor quality engines back and requested better quality until they finally sent an engine that had low miles and was in great condition. The engine was installed within only 2 days, I'm now riding again with a big smile on my face. I can't say enough to express my gratitude and satisfaction for the services offered by Autobahn Automotive and Robert. read more

A million stars wouldn't be enough for this exceptional business! Robert, Matt, their dog Duke and the whole crew here are awesome. Expert service, fair pricing, friendly, honest and professional. They identified a problem with one vehicle that was overlooked by another mechanic and by the dealership, who I took the car to for a second opinion - third evaluation at Autobahn was the charm. And they did a pre-purchase inspection on a 2013 Toyota Rav4. I have 100% confidence in these guys. Fantastic place, proud to have a shop like this in Raleigh and super appreciative to be able to utilize their services. read more

I brought my car in for a complete once over, "what needs to be done" kind of check up on a Thursday morning. It hadn't been serviced in a while, so I knew to expect many repairs. Erin greeted me with a smiling face, and I had a good feeling about the place right off the bat. I left my car with them, and after a few hours, I got a quote emailed to me with a detailed list of everything that Robert recommended, and the cost breakdown of parts and labor + tax. It was really great to have everything listed. I looked it over, gave him a call back, and he was able to answer all my questions. As a woman, I often have reservations about being cheated by mechanics, but I felt confident that Robert was taking time to explain everything and only recommending things I really needed. The work was completed around 1:30 the next day, which seemed really fast! Robert even shot me an email an hour or two after I picked it up to ask how it was driving and sent me pictures of the parts replaced. I will most definitely be taking my car to the folks at Autobahn in the future! Save yourself the hassle of going somewhere with subpar service, and start here where they're doing things right. read more

I took my car in to repair the headlight. There ended up being more than the headlight to do. Instead of making me wait , knowing I am a real estate agent, they offered me a loaner car. When I came to pick it up the next day. They had fixed my car plus some other items they did for free and my car was sparkling clean. I will definitely come back. Super nice staff too. What a treat. read more

If I could give more than 5 stars I would do it. This automotive center is outstanding. Robert and his team are very professional and knowledgeable with foreign cars. The prices are very reasonable and the customer service is the best seen to date. Robert was able to diagnose the problem, physically showed me the issues, and sent before and after photos. I highly recommend this automotive center. Thank you again Robert for bringing my fiancé car back to life. read more

I went at the recommendation of fellow Yelpers and friends. The car needed a new distributor and spark plugs. I price shopped around town and felt I was getting gouged. Autobahn gave me a great price, so I got the car in ASAP! I met the owners and they were very nice, knowledgable, and took good care of my car. When Robert said the car would be done in at 11:00am, he MEANT it. I kid you not, at the stroke of precisely 11:00am, Erin was putting my keys back in my hand! I was very pleased with the work done and will continue to use Autobahn! read more

Autobahn Automotive - Front Entrance - Auto Repair Near Me - Raleigh, North Carolina

I've gone to this mechanic for years. And Robert and Erin Drake (the owners) have always been kind, straight forward, and fair with me. If you have a foreign car, such as a BMW, Audi, VW, or others, give Autobahn a call. I cannot really go into much more other than that they have taken care of my car before I moved away from Raleigh in 2007, and I went straight back to them as soon as I returned last year. read more

In June 2017, Autobahn completed work on my Toyota 2005 Avalon and with very competitive pricing to fix my brakes and power-steering. Customer service was exceptional in Raleigh, NC. The mechanics are very knowledgeable. Will definitely go back if or when I need additional work done. read more

Found out about Autobahn Automotive from other Yelpers. We were visiting from out-of-state and Robert accommodated us with an unscheduled oil change after resolving an engine oil sensor issue for us. Also appreciated the free car wash. Highly recommend them for their great customer service ! read more

Had originally taken my car to just tires for an inspection and oil change, and they came back to me with $1200 bill. Took my car to autobahn and Robert was awesome and I was only charged $30. Great people! read more

I absolutely cannot imagine a better mechanic that the incredible folks at Autobahn. We've been taking my reliable old '96 VW Jetta there for nearly 10 years and have received nothing but stellar service. Robert is brilliant - he is accurate, informative and helpful. I swear the man knows everything there is know about foreign (and domestic) vehicles. We once tried to explain to his lovely wife Erin some strange noises in the car and she said "don't worry, he hears everything." And he does. I trust his recommendations completely and he has never steered us wrong. Robert and Erin are truly customer focused and will bend over backwards to take care of us. They have a loaner vehicle that can be reserved for long repairs... they will even drive me around the corner to work without hesitation if I need to leave my car for a few hours. Most recently, we've been considering a new car and Robert offered to handle the sales calls for the Jetta from our CraigsList posting. I recommend Autobahn without hesitation. Awesome service. Sound advice. A five-star operation! read more

Autobahn completed a pre-purchase inspection on a 540i for me in Sep 2014. Reasonable rates, experts with BMW's and very professional communication. Money well spent. Highly recommended!!! read more

SO, Emailed this place to get a quote and a guy Named Robert called me to discuss the work i wanted done to my 2016 lexus. I explained to him that i had AFTERMARKET parts that i wanted to have installed. I told him that i had a down pipe, a charge pipe and a turbo muffler that were aftermarket and i wanted to get a quote. After discussing with him that this install would take approximately 3 hours to complete everything he (Robert) told me it would be $350 to do the job. I told him great and set up a time to bring the car in. He said friday morning to bring the car and parts by and he would take a look at everything to make sure this was a job he could do. I got to the shop (AutoBahn Automotive) about 8:10am and went inside. The secretary took down all my information and took my keys to someone in the shop. While waiting in the front room i hear my car crank up and is pulled into the shop. (No word or hello or anything from the Robert i had talked to) Notice my trunk is opened and the box containing the performance parts is taken out. I sit in the waiting room thinking that if there is an issue or change with pricing or time that someone would come and speak to me. After 3 hours, Robert comes to the waiting room and says my car is ready. I look at him and say nice to meet you since this is the first time i have spoken to him in person since talking on the phone. I hand him my debit card to pay for the install which was quoted at $350 and he hands me a reciept for $500. WTF??? So i proceed to ask him what the deal is since we had agreed on $350 and he tells me he is not supposed to install performance parts that go around the emmission system (After market Downpipe from turbo has a resonator and not a catalic converter) Ok so you are not supposed to install this part...Then why the H*ll did you not stop when you saw the down pipe and come discuss the matter with me? NOT 1 WORD!!! Then he tells me he will not give me a reciept for the work since he wasn't supposed to do the work anyways. WHAT A SCAM! So i left as he (Robert rushes off touch since they go at 11:30 sharp..)_and drove my car to the house where i open the trunk to get the stock parts out and what do i find? Everything that was taken off to get the parts i brought in to have installed are in my trunk!!! The heat shields, the brackets, the stock plastic that goes underneith..everything that was supposed to go back on the car. Since it took him till 11:30 i am assuming they figured they needed to go to lunch so not to worry about putting the parts back on the car or discussing the matter at all with me. I thought going into this shop and reading the reviews that i had found a shop to start doing my normal service work as well as repairs etc. NO WAY IN H#LL will i recommend this place or go back. They screwed me out of $150 and treated me like sh#T. If there was an issue then by all means the owner (Robert ) should have come and talked to me. He knew i was going to be there waiting for the car to get done and could have expressed his concerns about installing parts he is not supposed to install. He knew what the parts were when he took on the job as well as he knew when he took the parts out of the box. He still installed them knowing (FROM WHAT HE SAYS) that he isn't supposed to install them. Any reputable mechanic can look at a down pipe and tell if there is a resonator or catalytic converter installed on it so he doesn't need to use that excuse. He agreed from the start to charge me $350 knowing the job would take 3 hours. Then he screws me by charging my card for $500. Worst shop i have ever been involved with. Take a $40,000 car to him and he treats it like a $500 car. read more

Autobahn is the best choice you can make for getting your vehicles serviced. Robert is an excellent mechanic and he runs a professional business. Estimates are detailed and often include photos of the parts needing work. Work is done in a timely manner and the communication is excellent. It's not as close to my home or work as other places, but it's worth the extra time and distance to have our cars serviced here. We've made the mistake in the past to "cheat" on Robert and go somewhere closer to home. That has been a mistake!!! Find Autobahn Automotive, stick with Robert - you and your car will be very happy. I'd give him ten stars if I could. read more

I had some minor work done here over the summer. If you're looking for an honest, friendly, excellent mechanic, go to Autobahn. They were fast, affordable, and they even fixed my disconnected bumper for free, without me even asking. I will definitely be back in the future. read more

Autobahn is the best garage I have ever dealt with, ever. I have had a lot of trouble with my 2004 VW Passat TDI from previous owners and dealers, and Robert and his team at Autobahn were extremely helpful in getting all of the bugs fixed. They were persistent in finding the root of the problem, and never replaced a part that did not need replacing. I would recommend them to everyone. read more

We discovered Autobahn a few months ago for my Jetta TDI with 175,000 mi. Robert has provided the most personal and attentive service I've ever received for a car. His communication, honesty and follow up have all been fantastic. My car is running better than it has in a long time. Do not make my mistake and spend too much time and money getting poor dealership service; Autobahn is the best in Raleigh by far. read more

I was very impressed with my first experience with Autobahn! I didn't feel like I got gouged just because I have a Mercedes. Erin and Robert gave great customer service: they were very flexible in scheduling, they did the work as promised and quickly, the washed the car once they were done, and they sent me a link to cool a website that tracks maintenance done and gives interesting car care info. Highly recommended (I've never given an online review of a business before, so that should be some indication of my level of satisfaction....) read more