Any time I have gone to this location it has always been a pleasant experience in customer service…read moreand finding whatever I am looking for. The staff are kind and helpful, even hands-on. One time I needed help locating the correct and changing my windshield wipers. The gentleman behind the counter helped me find the right pair, assisted me at the register, and changed the wipers for me - all while showing me how easy it is to do it myself next time. Another recent time, I needed help replacing a dying key fob battery and an employee helped me from start to finish. I really appreciated his patience and willingness because I know the dealership itself would not have gone above or beyond (and they would not have held back overcharging me). If you're ever in the area and need stop by, do not hesitate! Although it's situated on a busy, main street (Springfield Avenue), parking spaces are available on the side of the building as soon as you pull in.

Needed some oil on the 4th of July - they were open - and the staff was courteous and helpful -…read moregood job guys

I called and made an appt today 1/21 at 3pm to have my wife's Audi looked at for new tires…read more The desk girl ignored my appt and said I spoke with a call center. I didn't speak with a call center. No manager or tech was available to look at the tires. I guess this business doesn't like money. I'll find another tire shop with better customer service.

Came here to fix a puncture due to a nail in my tire…read more They repaired it fairly quickly... I believe they called me within an hour saying that it was ready. Staff was very friendly. It looks like there is some waiting room. Also a few food options in area, including a sushi place across the street.

just left Brian's on a short notice walk in. the staff (Dana, Tim, and Brian) couldn't have been…read moremore helpful and kind. Only place I'll be taking my car for here on. 5/5 highly recommended!

The only place I would have my cars worked on!! Honest,…read moreGreat Prices and friendly staff. Brian and Tim are easy going and always communicating with customers. I have gone in and said I need brakes, come to find out they will tell me to come back in 5,000 miles for a recheck. Other Auto Repair places just ahead and replace them. Not at Brian's Auto Repair! The Best Place For Service!!!

Harquail Brothers has been my family's mechanic for over 47 years. I can't say enough about the…read moreHarquail family and their staff. My dad stops by frequently just to say hi when he's running errands downtown and is warmly welcomed like Norm at Cheers every time. In addition to having our cars serviced, they plow my parents' driveway when it snows, have helped me surprise my dad with grills on more than one birthday, and Jim Sr (I miss him!) once dropped everything to personally rescue me when my car broke down on Route 78 in the early 2000s. They are nothing short of amazing all around! A true gem in downtown Summit.

Need a quick install on my Jeep. They got it done efficiently, fairly priced and were very…read morefriendly. Thank you!

Skip the old reviews. I bought 2 batteries from them, they honored the online coupon price, took…read morethe cores, and had the batteries available within 2 hours. No oversell, no hassle. They even helped put them in my car because I was installing them myself. Parking is still a problem, but that is all.

The store is under new Management. They are a lot friendlier. They will do small jobs like replace…read morebatteries and brakes.

Went and got a quote. Seemed high - I asked about the hourly charge , they wouldn't reveal their…read morehourly price then said pick up our car and they don't want to do the work. Seems very shady and bad business practices. As you can see by the owners reply below, he is now covering for his nasty attitude and lack of communication. Maybe he was just having a bad day, but that doesn't make up for the fact that the "Customer is King" - the "I'm doing you a favor and take my price or leave it attitude" and defensive nature against the pricing discussion is not a good way to run any service business. I certainly will not come back, as suggested by the owner below. As he said on the phone with me, he's too busy and has enough business already.

I'm agreeing with Gabriel, the review from 3 days ago just below mine. Purchased brand rear new…read moretires and bought my car had to have them mount and balance them which they did. Soon after I bought the front tires, again brand-new , to have them Mount and balance them, as well as do the alignment. After getting the car back the car had a vibration and the alignment is still off. They told me the reason alignment is off is because the rim is bent, I asked him how come they didn't see that when they balanced them the first time , I was answered with" well we see it now". Not to mention the alignment was $140... Then the second time I bring it back they check it out and then proceeded to tell me all the issues that they notice with the car.. Oh now all of a sudden you so observant?? but when you was balancing the rim you couldn't tell that the shit was bent tho? This place is an overprice Daddy's hand me down with no integrity or customer service. They only get business because their location. They will never get a dollar of my money and I suggest anyone reading to stay away from them

Highly recommend for a quick and reliable vehicle inspection. Shawn (owner) was incredibly nice…read moreand helpful.

They were friendly and fixed my car the next day at a great price. 5 stars! Glad i found an honest…read moreshop in my town.

I work a few miles away, right off of 22, and I had a tire that was not keeping air. I came in at…read more7:45 am, they open at 8 am, but they took me early and they discovered a nail in my back right tire. In an hour they were able to patch the hole and repair my tire. For 30 bucks, you can not beat that deal. Keep up the great work guys.

Bought 2 new tires, a wheel alignment and struts replaced. It took a little longer to complete and…read morehad to pick up the next day. Great setvice !