. I went in to get an oil change and this location no matter who I interact with at this location. They're always very upbeat and accommodating. I was waiting for my car and the manager and Dan came out and asked me if I was here for a top off or an oil change and I said an oil change and they honestly told me that I had 60% oil life remaining and that I really didn't need an oil change unless I wanted one. Nowadays, they're aren't too many places you can go where they're totally honest with you. They didn't have to tell me that they could've just changed my oil I am very impressed with this location and will continue to go there and Dan is always pleasant and accommodating. I highly recommend this place. read more

I've been coming here for years for my oil changes. I've tried other Jiffy Lube locations, but this one is the best in the area. Corporate sends out discount coupons, but even if you don't present one, here they will give you a discount if you ask. There was a slight glitch in my service this time. The gasket in my oil pan drain plug must have been worn out, because it was dripping oil for a few days after I left. I went back, and the manager couldn't stop apologizing. He redid the entire oil service, not only furnishing a new drain plug, but even a new oil filter which had been replaced just days earlier. He got me in and out very quickly, and couldn't have been more apologetic or nicer. I will continue to be a customer at this Jiffy Lube and recommend. read more

They were very helpful and changed my oil right away and I was in and out. Dan was very helpful and It wasn't overpriced at all. I highly recommend going there. The staff is very nice and helpful. I was only charged for what I wanted done and I will be back again for sure! read more

Came in for an oil change. Great service! Friendly and honest. No one tried to over-sell me anything. I'll be back!

Scammers. Went here to get an oil change they said that I desperately need new front brakes and that I should come back to get them asap. Went to two other car shops and they said that my front and back brakes are good and there is no issue. They just wanted me to spend an extra $500 when I just went for an oil change which was $100 (ridiculous, other places are $65) and new filters, which I didn't need either. Go to a real car shop. read more

The focus of my review will be on one of your service personnel named Dan. (I see his name mentioned in other reviews in a very positive way.) You should be commended for having such a competent, courteous man working for you. When I arrive at your service station, I always look for him because I know I'll be treated politely and honestly. I generally go to Jiffy Lube for oil changes, filters, batteries, lights, and windshield wipers. Dan also gives recommendations for further service, always giving an explanation as to why it should be done. The other day I overheard him explaining to a customer what had just been done to her vehicle. He began on a positive note about the general overall condition of her car - relaxing her - and then he explained simply and directly the service he had provided. read more

Always a pleasant experience - they are self-explanatory in what's offered. Not pushy. Helpful.

So much to appreciate about this location. They explain in detail what you need, but also what you don't need, so you don't feel like they're just piling services on. They'll let you know if you've got a few thousand miles to go until you need to address something. But they're also a super friendly team who clearly enjoy working together. I usually go to a different location but came here because it was near another appointment, and another customer mentioned to me they've been coming here for years because it's always a great experience. I'm sold on Dan and his team and will be returning here from now on too! read more

I was very pleased with my experience at this Jiffy Lube. I came for an oil change on a Saturday afternoon and the wait wasn't too bad, less than 30 minutes. They were very nice and helpful. They have 3 different options with different price points. I would definitely return. read more

Called ahead to request a quote and make an appointment for an oil change. I was told one price however, after the services were complete was charged much more. There was little explanation of sympathy at that time. Frustrating situation and likely not to return as I've since found better pricing available nearby. read more

Dan and the guys at Jiffy Lube took great care of my truck. I came in with 0% oil life which I usually never let it get that bad. They took me in right away and got the job done. Turned out I also needed my cabin filter changed and my wipers were shot. I got everything done at once and I couldn't have been happier. read more

They did a great job of informing me of what kind of me of the kind of maintenance that was needed. They apologized for the wait. However, it wasn't necessary. My wait was about an hour which was fine with me. The team was great and they were friendly. They gave me and my car quality service. read more

Jiffy Lube - Auto Repair Near Me - Cranford, New Jersey

I had a great experience with the folks working tonight at Jiffy Lube. They were very accommodating and really made me feel taken care of as a customer. There was an issue with the credit card machine and they even offered to cover my ATM fee. As a woman going in for car services, a lot of places will try to talk down to you or throw on a lot of extras if you don't know much about cars. Although I needed a few things repaired, the guys showed me everything and walked through the process. I would definitely go back here in a heartbeat. read more

My daughter took her car for oil change n tire rotation and two of rims were missing and they forgot to reset my that oil changed when it done she was frustrated that she have to go back. Idk if the workers were lazy or unprofessional to get the job done right!! read more

This was my first time at this Jiffy Lube. They opened up and took customers before their start time. The manager was very thorough with all of the customers he interacted with. They noticed my tire was low and checked that as well. The staff was very friendly. They presented options for the oil and gave me a coupon for the oil. read more

In and out in 10 minutes! By far the best Jiffy Lube experience I've ever had. The staff was very pleasant and very accommodating.

Concern about oil level. They checked that &couple other things at no charge & I think very honest

I took my old Mitsubishi Endeavor to this Jiffy Lube yesterday for an oil change. They told people me they wouldn't recommend an oil change because the car had an oil leak and doing an oil change might make it worse. I really appreciated their honesty, they could have just done the oil change and not have said anything. read more

Went in for an oil change. Great quick process. I found they try to upsell bringing out the air filters and everything else when ain't nobody asked for it. Now I did get my air filters replaced there only because I was gonna do it myself but having them install it would've only been like $10 more than the actual part I was gonna buy - but it's like ... I just asked for an oil change and to top off my fluids. read more

Literally in and out in ten mins for an oil change (no one was there though so i guess i got lucky). Workers were nice, and walked me through what I needed and asked if I'd like to have those additional services before they went ahead to do it on their own. read more

If possible I'd give 0 stars. This place not only over-charges for an a simple oil change to begin with, they give you a much different price "before taxes" than after. It's also very convenient, and somewhat clever, that they tell you the "total" price AFTER they drained your oil. Guess there is no backing out. Absolutely zero chance I bring my car back again. Convenience is not worth it. Yikes Rob read more

Always do a thorough job on the vehicle and walk me through where it stands and what maintenance it is due for. And they do so in a timely and friendly manner. read more

These guys were great! I had a radiator leak down the street and they got me in right away to fix the issue. They showed me exactly what was wrong, fixed me up, and I was on my way in under an hour. Great service! read more

Had never used Jiffy Lube until I got a company car. They accept my fleet program. I know what you're thinking...really...5 stars for a Jiffy Lube?? Yep and I'd give them more if able. The service is insanely good and they are quick. Have recommended them to many. read more

I've consistently taken my government vehicle here for the past 5 years for oil changes and haven't had any issues. I've received the same great customer service and no up sale on anything. I was just here this week after a minor snow/ice storm and there was numerous people in front of me but they got me in and out quickly. Great location. Located a short walk to coffee shops, the diner, and ice cream shops. So, if you're going to be a while take advantage of it. read more

My air conditioner wasn't cooling down like it should. Took my car to Madison Honda and they said the assessment alone was $190. This was too much $$$ just to get some Freon. My better half said that Jiffy Lube does Freon....and it did! I took my car in and from the time I pulled into the shop and left, no more than 20 minutes had passed. The guys were friendly, nice and helpful. They also did an assessment and said it was low freon. I saved $100 over the local Honda for the exact same service AND in a lot less time! read more

Friendly, upfront and quick. No attempts to upsell nut did identify possible issues Will definitely go again, highly recommend. read more

Always get the work done quickly and accurately. No hard sell on other services, which I appreciate. Pricing is pretty reasonable for what I get. Super convenient location too. read more

This is the best jiffy lube in the state! Fast, friendly, considerate and efficient. I never go anywhere else for all 3 of my cars (suburban, audi, wrangelr). read more

I was there for an oil change on Mon, Feb 26. 5 people worked on my car simultaneously. When I left, the service engine light came on. I called the next day and they knew when I pulled in the next night. The employees tried their best but couldn't figure it out. Matt, the manager, was apologetic and assured me it would be taken care of. Great communication between staff! After a few attempts, Mike found the culprit. I had a torn hose near the air filter. He explained the issue and fixed it with electric tape. He noted that my car was moving sluggish when he pulled it around to the bay, which I realized as being the case. Mike also said I would notice a difference in engine performance. He wasn't kidding. Used an oil change coupon. All staff are friendly. Will definitely be back. read more

I use this location for all of my oil changes. The staff members are always nice & accommodating. I am always in & out of there very fast. Thanks! read more

Fast reliable friendly service. Has been my go to oil change place for the past 5-6 years since I moved to the suburbs.

I needed an oil change. A lookover was completed and I had to do an extra service but felt comfortable that this was needed for my car. Air filter was replaced as well. Dan and the rest of the staff were very nice and they were efficient. Again, I felt very comfortable and would recommend this shop. read more

My information may be dated, and maybe Jiffy Lube in Cranford may have improved as ntoed by the review in March. I had a poor interaction with them several years ago. Upon my arrival, they indicated that I needed several services, which I declined. In one case, I had just flushed my anti-freeze at another garage, yet I was told tthat I needed it. When I indicated that I had just had it done and wanted details in the event that the other garage did not do the work, they backtracked. I found that their recommendation was based on mileage and not actually what my car needed. Another recommendation was to replace the serpentine belt, which would cost several hundred dollars. I declined and later took it to the garage I use for larger repairs, and they indicated that my car didn't have a serpentine belt (a prior car did have one, which is why I thought the advice made sense). My real issue came with the oil change. This went fine, for the regular cost and I went on my way. About a 4-5 days later, I noticed a large oil spot on my driveway. I took ti to my garage who indicated that there was a problem with the oil plug. They tried to fix it, but determined that with the cross threading when it was put in following the oil change, it could not be repaired. The fix was a new oil pan and cost $400. They obtained the part and fixed it . I wrote Jiffy Lube's regional contact (after calling the store) and told him of the problem. I received a call about a week later. First, the regional manager denied that the problem was their fault. When I told them that it could not be anyone else's fault, he then indicated that they should have had a chance to fix it first. I ndicated that the car was leaking oil, so I took it to a trusted mechanic and that I would not have wanted them to fix it since they are not in the business of repairs. The response that I recevied was that they would not pay all or part of my repair bill, but offered to send me COUPONS for future oil changes. I refused, as the money saved with the coupons woudl not cover any future bills from their incorrect work. Since that time, I have revfused to go to Jiffy Lube. I have also shared my story with friends and neighbors in town and convinced them not to use this store. By my account, they have lost several thousand dollars in revenue ($30 per oil change, 4 times a year, for approximately 10 cars over 3 years and this is conservative). As I had opened, I hope they have gotten their act together, as well as recognized that everyone is not perfect and they should stand by their work and pay to fix if they make a mistake In the meantime, I ask that you use caution when getting your oil or other fluids changed here. read more

I tend to use Jiffy Lube for the "easy" stuff - oil changes, fluid checks -- and a counterpoint to the dealership garage to keep them honest. The Cranford Jiffy Lube guys have consistently given me good service and an overall positive customer experience. Yes, if you go in for an oil change, they'll try for the upsell, but all of the chain auto repair places will do that -- it's part of the process. I've never felt pressured to buy a service there; they mention the add-ons as recommendations and then drop it quickly if you say no. No scare tactics. What really impressed me was the time I went in with what I thought was a burned-out front headlamp bulb. The techs looked at it right away, moved the bulb around a bit in the seating and got it lit again. They charged me absolutely nothing, and they didn't try to sell me any other services, which I found really surprising. When the bulb finally gave out for good a couple of months later, they replaced it quickly at a fair price. As for the usual oil changes, fluid checks, etc., they can be a little pricy, but with coupons they fall right into line, and they'll also top off your fluids between changes, too. As with everything else mechanical, know the manufacturer's recommendations and what your car is "due for" before you go in, and you'll be fine. read more

I usually love coming to this location because I always felt like they were honest. However, when I went in on July 20, 2021, I had a completely different experience. The person who looked at my car asked me to come out and then was overwhelmed with things that I apparently needed for my car. Because I trusted this location in the past, I agreed to some of their concerns that racked me up a bill of close to $400. When I was able to contact my mechanic about it, he told me that I did not need any of the extra services the technician had made to seem so pertinent. Needless to say, I will not be going back to this Jiffy Lube ever again. I would also advise others to not go either. Find another place that is trustworthy because this place is not!!!! read more

The crew was so awesome and accommodating. It was probably the hottest day of the year when I went.. they had me in and out in 11 minutes. Very impressed and reasonable price-- especially since time is money! Will be going back :-) just read more

Service was great but prices seem to be going up! My old synthetic oil change used to be around $60, but now it's over $80. Why?? read more

Went in for an oil change. Fast and friendly service. They let me know what needed to be done now and for my next visit. They even vacuumed the floor mats! read more

These guys are quick, efficient, and incredibly polite. I am sad to be moving out of town because they are a great find when almost every shop will try to up-sale you on everything when all you want is a simple oil change. I went in today and had already bought a light for my headlight. They were so great about answering questions I had and even installed it for me. I just moved to Philadelphia and I have family in this area so I'll be coming back. That's how much I love this place. read more