My wife, myself and our Lab were visiting our daughter and her family here in Cranford this past weekend. As we departed to return to central NY THIS morning, we made a quick stop at Starbucks...for the road. I shut off our 2015 Ram P/U while my wife ran in for her coffee. When she came out I pushed the start button and the truck started for a second and then shut off. No warning before hand like a starter beginning to go or anything else! Battery was good, connections tight, fuses all looked good but nothing when the starter was pushed. Not being familiar with the area, I made a quick internet check for auto repairs and ended up calling Centennial. Am I glad I did!! CHRIS told me he would have one of his guys to me within 15 minutes and guess what....he did! TREVOR pulled up, got a couple tools out and tried a quick bang on the starter trick to no avail. He quickly crawled under the truck and correctly diagnosed the problem, made a phone call to see how long it would take to get the required new starter and advised me they should have it in 2 hours. He advised me that no tow would be necessary as he could install the new starter right in the crowded parking garage where it had died! He gave me a ride back to my daughters and approximately 4-5 hours later CHRIS called me and told me the truck was ready! UNBELIEVABLE!! I subsequently got a ride down to Centennial, met and paid CHRIS the very reasonable charge, and retrieved my truck. Everyone we dealt with at Centennial was a pleasure to deal with. Polite, caring and professional! I cannot say enough about them. Breaking down away from home, in another state, with my wife and dog in the car and getting that quick, polite, expert service is nearly unheard of in these times. Hats off to Centennial Auto Service. Could not have received better or more timely service. Thank you to all of them.
Mike, Jeanie and Lainey Grande read more