Put oil grease hand prints all over in the car. Said it was not them and they were the only ones in…read morethe vehicle...

ZERO STAR. I was charged over $300 for towing my car. Total…read morerip off but had to accept that. What's more disgusting was that they STOLE all my change and dash cam in the car!!! If your car ever got towed, don't leave anything that might be worth a penny in the car.

VERY PLEASANT experience from start to finish! I recently…read morehad my Nissan repainted (same color) to give it a fresh look. The team provided a detailed quote which included some minor repairs. I'm extremely pleased with the quality of the work and the turnaround time was exactly as promised. The car looks beautiful and for a very fair price which includes a 5-year warranty. The customer service was top notch and very accommodating. I highly recommend Maaco in Union!! Natalie C

Typical bait and switch. Very shady business practices…read more They have an online quote service, which I used. I uploaded pictures of my car and described exactly what work was needed. I got an online estimate of $1000. When I brought my car in, they gave me a revised quote ridiculously high $2200. I get it that online is a ballpark, but online vs in-person cannot be off by 200%. So guys, pls beware, their online quote is bait and switch, they want you to waste your time by giving a great online quote and making you head up to the shop. And then jack up the prices by over double. I am pasting picture of text messages exchanged with Pete. Also, I did not get any callback or revised estimate from them at all (despite Pete promising that he will look into it) So buyers, pls beware, save your time and go somewhere else. Stay away from this malpracticed business.

My experience -- professional, fast and good quality service. Their estimator and front desk staff…read morewere friendly, reasonable, and super courteous. The place looks nice and clean. They use an AI-based automated system to keep you informed of every detail and there's also a "human in the loop" to ensure you get a great customer experience and don't have to deal just with a machine. Appointments were easy to arrange online. And to top it off, you get complimentary ride service from/to the shop. Excellent value for me. YMMV.

Chose this place to get the wife's Mach E repaired because they are in the State Farm network, and…read morealso they are authorized Tesla repair so figured they can handle any unique features of EVs. Repair looked good to me.. paint quality and panel fit looked exactly as expected. Its a large professional looking shop, that seems to be quite busy. Waiting room inside with coffee. Repair quality looked good. Couldn't see any issues, and paint quality seemed fine. Rental pickup/ dropoff is easy as the Enterprise guy comes to the shop to drop off the car. Drop off did take some time (I think at least 10min to wait for the guy to show), but return was really easy... just leave the key at front desk of the body shop. Only complaint is that it too much longer than expected. Was promised 1-2 weeks turnaround and turned out to be almost 3. And last few days I had called to find status and was told its just being detailed, but it still took a while. Which is a little strange.

Crooks take to Long to give you parts tell you what day it's…read moregonna be than it turns into two weeks than they blame you,they refund policy is the most rip off ever straight crooks took two weeks waiting for a part I asked for a refund they take 25% off instead of admitting they are wrong they rather rip you off and take 25% from your refund straight crooks

Guys had me in and out fast jay gives great customer service and helped me make sure that i was…read morebuying the correct part from my truck thanks jay

IT'S NOW CALLED ULTIMATE AUTO BODY…read more and their awesome! I had a small dent in one of my wheel well and a small dimple dent on my bumper. I priced it out in other places and they quoted me not less the $700 for the job. I stopped by Ultimate on a whim just to see what price they would give me and they quoted me only $300. I took a gamble and went for it. My car looks brand new. They did such an amazing job. They very nice. The owner's wife even gave me a ride to the Enterprise nearby to pick up my rental. Not that I'm hoping to need body work anytime soon, but if I do (knocking on wood) I would definitely go back to Ultimate

Carlos was a pleasure to deal with. Dropped my car off on Monday, he said he'd have it ready for…read moreThursday, and the very next day, Tuesday, he had it ready. You'd never know that my car had been sideswiped! Looks brand new! I highly recommend this auto body shop!

Very fast estimate. Carlos was very nice & explaining every step on fixing my vehicle.read more

Been going here for ~15 years whenever I have an issue with my cars. They always come out looking…read moreBETTER than new. Great customer service, great family, great work!

They put the D in dependable lol. No like seriously I love…read morebusinesses who are friendly, knowledgeable, down to earth and have excellent customer service. Having to deal with this car accident has been draining AF so it was a breath of fresh air to at least know my car was in good hands with good people. From the time I first called, first walked in, down to back and forth updates via text (love that!) down to pick up. Hopefully I never have to deal with needing repairs but if I do this is where I'm coming! Thank you for your service and parting gifts:)

Do NOT COME HERE! Porfavor no vengan aquí!…read more Horrible service! This place is a total scam. The owner sells himself to be an amazing auto shop and the vehicle will be ready over the weekend, I have over a month and a half waiting for parts. He simply wanted to cash the Progressive check. It's been ridiculous. I had to rent a car for a week for work as he said my vehicle would be ready during the week. Went to check on the car it was never worked on as the pieces didn't arrive. I paid 1K out of pocket for nothing. It's been 3.5 weeks and haven't heard of the pieces arrived, ETA, nothing but he sure is enjoying that money. Do not come here at all! Do yourself a favor and read the reviews! His staff don't know what they are doing either! Believe the reviews! Do not bring your vehicle to this place!

Do not be fooled! Dave is nothing but a con artist and a scammer and took me for $6500.00 CASH. The…read morework that was done was very poor. The Paint is already chipping from the front bumper. He asked for cash up front saying he did not have the money to order the parts, when I got the truck back everything that was suppose to be done was not. My son had a minor MVA and needed some front body work and a radiator and some other mechanical work which DAVE said he replaced, 5 days later the truck broke down d/t radiator failure I brought the truck to my mechanic who informed me that nothing mechanical was done to the truck . He refused to give me a itemized receipt of the work that was done - that's because it never was done! Buyer be very aware. I plan on perusing this further