John helped me out with a very competitive price to fix some light body work on a lease. It came…read moreout perfectly, as advertised!

I have used Mark and John several times over the years and have always had a great experience. They…read moreare very honest, reasonably priced, and do amazing work. If they are able to find a deal to cut costs on parts, they will do so. This is the only body shop that comes to mind when I'm in need or asked by someone to recommend a place.

Put oil grease hand prints all over in the car. Said it was not them and they were the only ones in…read morethe vehicle...

ZERO STAR. I was charged over $300 for towing my car. Total…read morerip off but had to accept that. What's more disgusting was that they STOLE all my change and dash cam in the car!!! If your car ever got towed, don't leave anything that might be worth a penny in the car.

I was definitely on the fence about getting my car painted by a Maaco. But other shops wanted over…read more9k for a paint job which is insane. I'm aware of the bad rep Maaco has but the one in Union definitely has my recommendation. Jared and his team were outstanding. The car was ready in a week and a half. He continued communication with me throughout that entire time and you can clearly tell they knew how much the car meant to me. The paint looks phenomenal. I got the clear coat OEM paint job. I had oxidation on my hood and rear spoiler. My rear bumper was showing rust as well. I wanted the car repainted to the same color (rally blue). There was no overspray on my gold BBS wheels. Everything was perfected. I'm doing this review after 3 weeks. I will update in 2-3 months on the paints condition but if you're a big car guy and you were on the fence with getting your car painted because it's a Maaco, hopefully you decide to make the right choice. I'll say the only "con" was my front driver side window tint peeled off a bit due to the heat I assume but I'm fine with it and it's not a big deal since I needed it retinted anyway.

Sheriard was a pleasure to work with, the paint on my classic car had seen better days, and i…read moreinquired about some rust repair and a full respray. He was attentive to detail, asked several questions, and was very knowledgeable. If you're in the market for one of the "good" Maaco's, look no further because you found a great one.

Professional, friendly and accommodative. Great quality work and prompt service. They assisted me…read morewith my auto rental and walked me through the mucky waters of my insurance company and what they covered.

Chose this place to get the wife's Mach E repaired because they are in the State Farm network, and…read morealso they are authorized Tesla repair so figured they can handle any unique features of EVs. Repair looked good to me.. paint quality and panel fit looked exactly as expected. Its a large professional looking shop, that seems to be quite busy. Waiting room inside with coffee. Repair quality looked good. Couldn't see any issues, and paint quality seemed fine. Rental pickup/ dropoff is easy as the Enterprise guy comes to the shop to drop off the car. Drop off did take some time (I think at least 10min to wait for the guy to show), but return was really easy... just leave the key at front desk of the body shop. Only complaint is that it too much longer than expected. Was promised 1-2 weeks turnaround and turned out to be almost 3. And last few days I had called to find status and was told its just being detailed, but it still took a while. Which is a little strange.

Crooks take to Long to give you parts tell you what day it's…read moregonna be than it turns into two weeks than they blame you,they refund policy is the most rip off ever straight crooks took two weeks waiting for a part I asked for a refund they take 25% off instead of admitting they are wrong they rather rip you off and take 25% from your refund straight crooks

Guys had me in and out fast jay gives great customer service and helped me make sure that i was…read morebuying the correct part from my truck thanks jay

IT'S NOW CALLED ULTIMATE AUTO BODY…read more and their awesome! I had a small dent in one of my wheel well and a small dimple dent on my bumper. I priced it out in other places and they quoted me not less the $700 for the job. I stopped by Ultimate on a whim just to see what price they would give me and they quoted me only $300. I took a gamble and went for it. My car looks brand new. They did such an amazing job. They very nice. The owner's wife even gave me a ride to the Enterprise nearby to pick up my rental. Not that I'm hoping to need body work anytime soon, but if I do (knocking on wood) I would definitely go back to Ultimate

Very fast estimate. Carlos was very nice & explaining every step on fixing my vehicle.read more

Update: got the car back, these guys really don't know what they are doing. Interior covered in…read moreoverspray, all my carbon fiber trim feels like sandpaper, water damage on door panels, paint work was crap. Carlos lied and said he did an alignment and all suspension was good but the control arms are still bent and car drives sideways. These guys charged my insurance $8500 for an $800 job and still didn't fix anything. Car is junk now....Oh boy there's so much more I can say but I won't. Just DO NOT TAKE YOUR CAR TO NO LIMIT!!! They will tell you whatever you want to hear and will not deliver..... Hey Carlos, since you won't answer my texts and keep dodging me, how about a refund and I'll bring the car to someone that knows what they are doing. Car has been in the shop since April 15. Expected completion date was may 10. On May 14 Carlos says the car will be completed on may 15 and he will cover the cost of the additional rental days. On may 17 Carlos said the car was ready. Upon arriving to pick up the car, I noticed the car was not done correctly. Carlos agreed and said I couldn't leave with the car in that condition. Carlos claimed it would be ready in a week. On June 2nd I reached out for an updated date and received no response On June 6th I reached out again saying I just needed confirmation the rental was still being covered. Carlos stated it is and it will be ready in a week. On June 24 I reached out again for an update with no response. On July 3rd, today I called and Carlos said the car still isn't ready due to paint issues and will need two more days. Now it's August 13th and proceeding with legal action.

They put the D in dependable lol. No like seriously I love…read morebusinesses who are friendly, knowledgeable, down to earth and have excellent customer service. Having to deal with this car accident has been draining AF so it was a breath of fresh air to at least know my car was in good hands with good people. From the time I first called, first walked in, down to back and forth updates via text (love that!) down to pick up. Hopefully I never have to deal with needing repairs but if I do this is where I'm coming! Thank you for your service and parting gifts:)

If you're looking for honesty, dependability, and good work at a fair price look no further! I…read morefound dependable auto body after shopping around at multiple places and it was the ONLY place that didn't try to rip me off. As a female you know these types of things happen when it comes to fixing your car. But one place in particular REALLY tried it and the sad thing was it was two females that did it. This place was TNS on forest ave in Staten Island. So I needed my whole interior headliner replace along with seatbelts (it was chewed by a dog). It was covered by insurance but I also needed a few other scratches, a small ding, a side mirror blinker and some scratches on the rims done as well. TNS overcharged for all those items by at least DOUBLE than what dependable was going to charge for those things. They also kept pointing things out that was barely noticeable just so they could run up the bill. The final cost at TNS for the extras was $1500. This doesn't include the claim or deductible for the interior work that was covered by insurance. When I went to dependable and got the interior done they concealed the scratches, fixed the side mirror blinker and popped out 95% of the dent (it was size of a quarter) at no extra charge. They Went out of their way and gave me options so that I didn't have to spend so much. I dealt with a guy named Danny. He was a very honest down to earth kind of guy. My car is leased so I was worried that it had to be perfect before I turned it back in but, unlike OTHER Places that just want your money, he assured me that certain things shouldn't be an issue and could stay as is. All in All , the prices are fair, I received honest advice and the interior work came out absolutely perfect. I couldn't even tell that there was ever an issue . I'm so glad I found this place! No need to waste precious time shopping around. I highly recommend for all of your auto body needs.

Do not be fooled! Dave is nothing but a con artist and a scammer and took me for $6500.00 CASH. The…read morework that was done was very poor. The Paint is already chipping from the front bumper. He asked for cash up front saying he did not have the money to order the parts, when I got the truck back everything that was suppose to be done was not. My son had a minor MVA and needed some front body work and a radiator and some other mechanical work which DAVE said he replaced, 5 days later the truck broke down d/t radiator failure I brought the truck to my mechanic who informed me that nothing mechanical was done to the truck . He refused to give me a itemized receipt of the work that was done - that's because it never was done! Buyer be very aware. I plan on perusing this further

Excellent service. Got a better price than expected, in a shorter time than expected!read more

Had a problem and reached out to Bauer Automotive. Got a quick response and brought my vehicle in,…read morethey gave me a proper diagnosis and fixed my baby up fast. Great crew, will definitely be going back. If you have any problem with your vehicles, Bauer is the place to go.

STAY FAR AWAY!!! AVOID AT ALL COSTS!! Heavily padded bills,…read moreattempted to double charge me for parts already purchased, excessive 50% markup on parts, attempted to charge me for expensive repairs that were not needed, attempted to charge me for parts that were not used. After written estimate, deposit, and completion of work Mike Bauer added $800 in labor to my final invoice w/o approval nor a valid reason. Ultimately tried to explain the $800 charge as for 'extra test drives' to check for issues with the same $2,800 repair I declined because it was not needed. Bauer was extremely rude, demeaning, and angry bc he was called out for these multiple attempts at padding my invoice. He got away with the bulk of it by refusing to allow me to pay what was agreed and wouldn't return my vehicle though i'd driven 4 hours to pick it up on Christmas Eve. YOU are much better off taking your equipment to the dealer for repairs.