I enjoy picking my own parts but to have them pull something big like an engine or transmission is…read moreworth it. I paid 100 bucks to have them rip it out of a ford and got the warranty in case it blows up (crossing my fingers it doesnt)

Yesterday with the heat index at 106 I ventured to the junkyard after speaking with Preston. I was…read moreimpressed with his knowledge base and how he knew exactly what I needed to fix my ac. When I arrived in the sweltering my part was waiting for me. Shout out to Preston and all the staff that helped me get my ac serviced. This is customer service at its best

Woke up on Christmas Eve to a dead car battery. Got a jump and headed here to purchase a…read morereplacement. This location sits directly beside an Auto Zone, but since Advance Auto advertises the free battery testing and replacement services, I choose Advance. The associate was incredibly helpful and attentive. The only thing that rubbed me the wrong way was how he talked around the core fee and how it works. You know how you catch someone in a lie and they take detours instead of providing a straight answer? He was honest but very indirect about it. The math on the screen told me everything I needed to know. The core refund is just a wash, not a discount on the price of the battery, i.e., they added $22 to the price of the battery and then took the $22 off. Anyways, he replaced the battery very quickly and we were promptly on our way. As easy as it is to change a battery, I still hope they never stop offering this gratis service.

I went to Advance to check to make sure my wife needed a battery for her vehicle after it would not…read morestart. I gave her a battery a boost with cables from my car battery. it started and we travelled to this closets Advance Store. The Store Clerk confirmed that the battery needed to be replaced. They had a battery in stock and I agreed to purchase. The young man was about to replace ; however a store manager would not allow him to replace. Her excuse was that due to the year and model of the vehicle that they could not replace it. It had been replaced by an Advance Auto Store employee in the past. I refused to due business there and went to another Advance Auto Parts location were it was changed without any issues. I will not do any business at this Advance Auto Parts location for any reason any longer to include purchasing a car wash rag. Done...finish! The Urban Cossell

I personally have very little knowledge of cars - but specifically Stacy made my whole experience…read morenot only easy - she was incredibly kind and personable. I came in needed a side light for my car and she immediately initiated assisting me and was able to confirm the correct one and didn't make me feel stupid or uncomfortable for needing help. After we had finished purchasing the light, we noticed there were some super cute and handmade stuffed plushies - she said she made them and we could take them for FREE. Stacy - thank you for helping me, I was having a roughy day and your kindness and cute plush changed the whole day.

I needed some Transmission Fluid for my 2002 Jeep Grand Cherokee. The young man that helped me was…read moreextremely curtious and professional. I could not tell him my engine size, but he patiently asked me a few questions and sent me in the right direction. There were 3 other employees there that day(July 5th, 2021) and you could feel them positive vibe they were putting out. Mr manager, trust me, that is your A-team! I am going to go out of my day to shop that particular store and tell everyone I know what a great store you have. Thank you!

Carroll is always a big help and will always go the extra mile for you . Great place.read more

While driving through town we needed a fresh part of wiper blades. They had what we needed for our…read morecar in stock and we were back to rocking on the road again in no time!

This location is terrible, the old black lady is rude as HELL. Why have someone rude and lazy as…read moreyour cashier? She wouldn't even let me finish my sentence before she cut me off and said "we aren't doing that". I just needed to bring my battery in for a charge, she didn't even have to come out in the rain. This location is just terrible.

Willie is the man! He checked my battery, found me a replacement in stock, and taught me how to…read moreinstall it in ~5 mins. 10 out of 10

When calling in to order a part, I find it strange in 2026 they will not take a card over the phone…read moreto buy a part-that say for security...rack up all of your lost sales.

Stopped in on a referral from a salesman at Advanced Auto, when they didn't have the BMW spark…read moreplugs I needed. I arrived just after opening time around 8:30am, needing the parts I was assured they'd have.... well they didn't, BUT Parker (the clerk helping me) requested the required 8 pieces from another of their locations (I assumed). It took the full relayed 3hrs for them to arrive and they were worth the wait. $10 & change vice the $26 & change the BMW dealership quoted! I'll be back for my parts any day of the week over the dealer! Thanks BAP-GEON!!!

I'm a bad driver, so this place has saved me. Third car back on the road.Thanks to the guys for…read morehelping me out

By far the WORST Junkyard I have EVER been to. I enjoy trips to the local yards but I couldn't wait…read moreto leave this terrible place. Upon arriving you walk into a little trailer, where there were 3 young girls (not hot btw), that offered no assistance, and all seemed to just completely hate their jobs and know nothing about cars. Pay your 2 dollars and your in. The website claims they have 1200 cars onsite, this is complete and utter lie, there may be 200 max, and along the treeline is stacks of crushed cars. Are they counting the mountain of already processed/crushed cars as available parts cars? I don't know but still not even close to the claimed 1200. Over half of the cars are sitting flat in the dirt! Not set up on welded spares wheels, so if any of those cars you need suspension parts, transmission, diff, or access to anything under the car it isn't possible, and they won't pick it up, move it, or pull the part for you. What is the mindset behind this??? The cars in NO sort of ORDER What-so-ever! Every yard I have ever been to has some sort of field order, They are placed in designated sections of some sort like Imports, Domestic, Ford, Honda, Trucks, Vans, etc... This place, NOTHING, you have to walk the entire yard to see what they have! Luckily you can walk this entire dump with essentially no stock in about 4 minutes. You'll see a Saturn beside a Van, beside a Boat, beside an Oldsmobile. Makes no sense. The selection of cars is the worst I have ever seen. I needed some 98-2011 ranger and explorer parts. there were 3 squarebody rangers there from the early 80's, and that is it? Seriously? I suppose the other good junk yards buy all the usable cars and Pop's only gets the leftovers that no other yards wanted to buy. The ford ranger sold 100's of millions how in the heck does a junk yard not not have a single one, NOT 1???? I have been going to ChesterfieldAutoParts (CAP), my whole life, and they never have any less than a dozen rangers and a few dozen explorers. I did see a dozen Saturns. Who the heck still has a saturn let alone fixes those piles of junk. The plastic body panels explode into shattered bits in anytype of accident and they all just get totaled never fixed. Google pictures of saturn accidents, they are hilarious. DO NOT WASTE YOUR TIME going to POP's, what a waste of my time. They should just close the doors now and stop embarrassing themselves.

Two things I need to share first...I have high expectations when it comes to customer service and I…read moream a novice at buying custom wheels. So, I began my custom wheel purchasing journey in Richmond. I visited the wheel shops up and down Broad Street, and did some shopping online. I found RNR where Ian spent time explaining the differences in wheels and helped me determine what was the proper fit and best look for my 2012 Wrangler Unlimited. Unlike some of the other local shops he did not make me feel like I was asking too many questions and he pointed out things I had not thought of. Once I made my choice he ordered the wheels and had them in and installed the next day. Awesome customer service from the moment I walked in the door! I sat in the waiting area while my wheels were being installed and had the opportunity to observe other RNR staff members interact with customers. Each person was professional, courteous and very helpful. In fact there were a couple older ladies in getting new tires and the staff was very helpful and patient with them. My wheels look great and while I had my existing tires mounted on them I do plan to go to RNR when it is time to buy new tires.

Great price service communication helpful among companies I recommend this establishmentread more