The three gentlemen at the counter this afternoon (5/19/21 at approx 6pm) were incredibly helpful…read more They leant me their tool kit to replace my truck battery that kicked the bucket in the pouring rain while I was at work were very friendly and again, very helpful. They definitely helped alleviate a stressful, disappointing end of the work day for me. Thanks guys!

I've always had the best service, with a smile! I never walk (drive) away dissatisfied in any…read moreway. There is a young woman who is absolutely neck and neck with any guy there. How lucky we are to have them in Fountain Hills!!!

I went in to get a new battery for my car fob. Young man named Joe was at counter. He went out of…read morehis way and helped me get the right one. Was a very nice young man helping an old lady.

Thank you to traviis. For geting parts for this 2006 ford taurus. Best customer service out any…read morebody I got parts from. Autozone

A worker wasted our time and had us waiting until closing time to help us, just for him to not have…read morethe tools to help out with changing a flat tire. We could've contacted another auto body shop in the time that he had us waiting. I was very angry since he wasted my time and now i have to wait until tomorrow to have my tire changed.

All around unreliable and poor quality work…read more - got battery installed that last 9 months and fails. Likely a used battery installed. - each time I come in they fail to notify me when car is done and leave me waiting more time than needed. I have to hunt someone down to get my car back. - came in for scheduled appointment service, I wait 3 hours, ask about status of update, they haven't touched car. Another 1.5 hours until finished. All for an oil change and to swap a battery. Why bother making appointments???? - vehicle came in for crash, car in shop for 2 weeks, they return the car with unbalanced tires. Gets fixed. Car still has issues, they refuse to have a different tech look at it. Would not recommend to a friend or family member.

It's just terrible how they treat their customers. My son has been into this dealership way too…read moremany times to count. They are still unable to fix the issue he has. He has taken it to other places that have told him exactly what the problem is and now they refuse to work on it any further. I too own a Toyota and can say I won't buy another. We are, in fact, a three Toyota Rav4 family and none of us would buy a Toyota again. Just seems like there are too many quirks and rattles with these vehicles. I have a rear view mirror that shakes. I've been told to keep complaining and eventually there will be a recall. NO - fix the problem for your customer. Don't put the responsibility on them.

Extremely long wait times. Severely understaffed. Waited 15 minutes to checkout and I decided to go…read moreto another o Reilly's which took 1 minute in and out.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Only reason for the poor review is because the store manager (tom) is not helpful @ all!!! I've…read morealways used napa and now live close to this store, never had a problem anywhere else or with any employees @ any napa. Tom's just not good at his job, rude and not willing to help anybody other then the bare minimum. Asst manager and other staff @ this store are great

Quick and friendly service. They will check your car's codes for free. This saves money on trying…read moreto learn what might be the issue with your vehicle. Another thing zi like is that they don't try to upsell you. They tell you exactly what you need and how much it costs.

I went to the store to get a tire iron, but the door was locked, despite the sign saying Open. I…read morechecked their hours to be sure they were open, and they were in fact open. I even called the store phone and got no respons, just rings for minutes.

I usually go here for any auto needs. Most of the time they are prompt with helping customers and…read moreare helpful with auto questions and solving problems. But, today was the first pickup order I've ever done which was a terrible experience. I received the email that my order was ready, and when I arrived no one had gathered my items. An employee had to get all of my items, which defeats the purpose of an online order.

I would like to say I went to AutoZone in Brooklyn Park off of Zane Avenue it's not about race but…read morethere was two white women in there because people always seem to think black people the ones that's unprofessional I walked in and needed a small part I just stood there like decoration one guy was in front of me answer all the phone calls never say just a minute can I help you nothing I just stood there until I walked out bad customer service nasty attitude they both look like they can work on the truck though wouldn't hire them for customer service as far as rating there was no service how can I rate

First of all, I am not a racist! Well, I was standing behind this Hispanics man in line Hispanic…read moreservice lady came assist him right away, really professional-building was basically empty with no other customers. But, once it was my turns-she stated, "You will have to wait so I stood there watching her played with paper for 10 minute." I don't know what was in her mind at the moment. It isn't my loss and personally, it will only take a second assist me! Honestly, I do not recommend anyone there! Remember, the best people whom walk through your door is your customer.

i bought a battery charger from this store over last weekend my battery in my car was completely…read more dead so on wednesday the 20 2023 i went into this store to return the charger nowthe so called store supervisor said to me we cant take it if you opened it you cant return it how much sense does that make then she says what's wrong with it as if i broke it then another person with burns all over his face tried to tell me i cant return the charger a hourly employee doing everything in his power to protect corporate i called the corporate offices he called the store my money was returned i will never ever shop at this dusty ghetto autozone ever again it's a shame these clowns were so unprofessional what will they do when that store closes black people unite and never shop at this autozone